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    KarPlaza

    3.9 (7 reviews)
    Closed 9:00 am - 7:00 pm

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    Courtesy Nissan Of Tampa - Interior of Maxima SV

    Courtesy Nissan Of Tampa

    (281 reviews)

    International

    Courtesy Nissan and Adam specifically provided an excellent sales experience in buying our new…read moreRogue. The dealership was very transparent and quickly provided a price quote with all costs itemized. We were able and in fact encouraged to fully understand each line item for reasonability and value. The quote was still very competitive with what we could find elsewhere. We spent a few weeks emailing and speaking and Adam never put any pressure to get me to come in nor was I pressured to purchase unnecessary upgrades. I would encourage anyone to give Courtesy Nissan a call for your next auto search

    First of all, if you need any type of service done make sure to go to Jerrel! He's super nice and…read moreprobably the only professional human being at this location. Other than that, This store has to be the most unprofessional, problematic, nastiest dealership I've been to or seen in my life. The service advisors Jose and Mike Tibbs, should not have jobs in customer service after the way I've been treated the last 4 times I have been here. . And from the information I've gathered, I'm not the only complaint towards them. How are they still working here? Not only was I waiting for over 4 hours, but the advisor "Jose" decided to yell at me, cuss at me and try to say he didn't say something after specifically telling me otherwise. After speaking to the management here I've come to the conclusion everyone who works here is just straight up rude and disrespectful. You'd think going into a dealership you'd get treated with respect. If the managers wanted to sit around all day, they should've pursed careers in the furniture business. Apparently the gentleman "Hamsah" and "Aron" are in charge. My question is, what exactly are they in charge of? They don't seem to be doing a whole lot of anything as well as being just as disrespect and dishonest as the advisors I spoke with. If you'd like an easy, straightforward, respectful experience getting your vehicles work done, find another dealership. Or come back and let me know I told you so.

    Lexus of Tampa Bay - My new girl Pearl

    Lexus of Tampa Bay

    (272 reviews)

    Town N Country

    I have nothing but excellent things to say about Lexus of Tampa Bay. I had the best salesperson,…read moreJared, and he was incredibly patient with me throughout the entire process. I needed to purchase a car for my mom, who is 87 years old. Her car died, and she needed something reliable. She lives in Spring Hill, FL, and doesn't drive far, and there was no way for her to get to Tampa. I live in California, so coordinating everything was challenging. Jared went above and beyond by arranging for the car to be delivered directly to my mom. I honestly don't know what I would have done without him. Trying to get a flight to Florida at that time was crazy flights were over $1,000 with terrible time slots. Jared made the entire process smooth and stress-free. I can't tell you how much I appreciate him and the team at Lexus of Tampa Bay. My mom absolutely loves her new car. If you ever need a used or new car, please look up Jared--he is absolutely wonderful. I know I probably drove him a little nuts because I wanted to make everything as easy as possible for my mom, but he never hesitated to help. Thank you so much, Lexus of Tampa Bay. Margie Kennedy and Deanne

    So I did a thing! I was over the experience with my years of owning a Hyundai and wanted to…read moredownsize from the Pallisade. I've been looking at Lexus for a while and love not only the look but also that it had almost all of my fav features I've had in my previous car. Hubs went and looked and based on the great service we received from Johanas we got Pearl!!! She's an absolute beauty and I love it! From start to finish, Johanas was cool, calm and collected. He didn't rush us into any decision and was upfront with us the whole time. We learned about him personally as he did us and I'd highly recommend him to anyone looking for a Lexus. Great communication and great customer service!! He took the time to sit with me and walk me through all the features and setup. He surprised me by putting a bow on her before I arrived to pick her up. Even prayed over us and Pearl. He's such a wonderful person. Thank you Johanas for your help and such a wonderful experience!

    Courtesy Hyundai Tampa

    Courtesy Hyundai Tampa

    (369 reviews)

    International

    Had a great experience getting my car serviced here this week. I wish the waiting area had some…read moretables and easier outlet access for people working while they wait for their car to be serviced. My advisor and the team to excellent care of my car, but I wish they were able to give me a more accurate time estimate, as they underestimated by 1.5hrs. Regardless I would return for future services.

    On 1/12/2026, I traded in my 2023 Jeep Grand Cherokee (lease) for a 2026 Hyundai Palisade XRT. I…read moreworked directly with Ken, the online salesperson, and clearly communicated the payment range and financing structure I needed before arriving at the dealership. Unfortunately, my credit was run before any numbers were presented to me. The initial terms presented were not aligned with what we discussed, but after negotiation, we reached what I believed was an acceptable agreement. The real issue began after the sale. Nearly three weeks later, I began receiving overdue notices from Jeep regarding my traded-in lease vehicle. I contacted the dealership multiple times and was repeatedly assured by the finance department that the payoff had been sent. After a month of being told "it will be paid," I escalated the matter to the finance manager, Elliot. I was given an explanation about internal payment system changes and assured the matter would be handled immediately. Elliot even provided his personal cell phone number and promised to overnight a payoff check on Friday. The check was not sent Friday as promised. After following up again Monday and receiving no response, I was left on read. On Tuesday, 2/24/2026, I was finally sent a copy of the overnight check that had been mailed that same day -- not the previous Friday as stated. Jeep received and signed for the check on 2/25/2026; however, they informed me it would take up to five business days to process. This delay placed me at risk of being reported late and sent to collections. I am 47 years old and have never had a late payment reported on my credit. To protect my credit history, I was forced to make the Jeep payment myself -- despite not having possession of that vehicle since 1/12/2026. I am now required to wait up to 30 days for reimbursement. This situation reflects extremely poor communication, lack of urgency, and unprofessional handling of a straightforward lease payoff. Customers should not have to chase a dealership for weeks to ensure a traded vehicle is paid off, nor should they be placed at risk of credit damage because of internal disorganization. I strongly encourage anyone trading in a leased vehicle to NOT work with this dealership.

    Volvo Cars Tampa - 2022 Polestar 2

    Volvo Cars Tampa

    (69 reviews)

    Town N Country

    No Pressure / Helpful Guidance:"I wasn't even planning on buying a car.Met Brandon who was awesome,…read moreprofessional, knowledgeable, and caring. He made sure I understood my new vehicle before I left the lot- A New 2026. Highly recommend Brandon. I felt he had genuine concern for what we needed. Friendly and helpful from the beginning to helping us dial in settings. Kudos to Brandon!"

    Imagine leaving your leased car at the dealership for what was supposed to be a "few hours" of…read moreservicing only to get a call THREE DAYS LATER ("we're really busy") informing you your car still wasn't ready yet because, well, a technician had been driving your car and was involved in a crash. Sheriff report was available. And now it had to go to a collision repair shop elsewhere. Two weeks and multiple attempts to match the paint job later, they just wanted to hand me back the car without discussion. A car that now has a CARFAX report, a record of being in a collision, mismatched paint, and one more year on the lease with an option to buy. Who KNOWINGLY buys a devalued car that's been in a crash? The dealership initially ignored all written requests for an independent re-valuation, and/or consideration in writing for a reduced purchase price at lease's end, and cited "the law says it has to lose at least 30% of its value in a crash for us to be liable." Wow. After being advised by a lawyer to first send a certified letter -- which they tried to pass off in a phone call from the service manager, not even the GM to whom it was also addressed they continue to be non-responsive. I'm lucky I have brothers who are attorneys so it won't cost me anything to pursue this matter in court. You may not be so lucky. Ignoring issues, causing customers problems and dragging their heels to fix them is exactly how this place does business in every respect. They are dishonest and use double speak from the jump, and you will never get a straightforward answer from them. Example: Me: "well now the car has been in a crash and will have a Carfax report!" Them: "don't worry, we don't file Carfax reports." Later, when I took them a copy of the Carfax report and reminded them about what they'd said, this: Them: "well WE don't file them The sheriff does that." This is the level of honesty you will never dealing with at every level of this business. I left 6 messages for the general manager, Krista. She has NEVER called me back. You have been warned.

    KarPlaza - car_dealers - Updated May 2026

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