Avoid this place.
I've bought a set of top-shelf Michelin tires for my 2-yr new Toyota 4Runner from Stratham Tire in Gilmanton and let them install it.
When I got my vehicle back, two wheel studs were broken and center caps on all four wheels severely scratched. It looked like they have used impact gun without taking caps off during dis/mounting.
I spoke with their manager, Jack, and he has blamed Toyota for "defective" studs and swore that their tech has taken caps were off while mounting/dismounting wheels.
I have rotated tires prior at least 5 times mostly at Toyta dealerships, and never had a problem with studs or center caps, so, I think, the manager is just blatantly covering for their bad service.
I went to Toyota dealership to fix broken studs and examine the rest of them to make sure they were not defective (which they weren't). I also got a quote to replace all center caps. So my total cost was $400. After weeks of going back and forth with Jack, Stratham Tire would not reimburse me any of the money, and, he basically said I would have to sue them to get anything back.
Free rotations for life of the tire the set came with is now also useless to me, because I would not let Stratham Tire touch my car ever again.
I hope this helps to someone to make better informed decision and avoid falling into the same trap I did. read more