Because I cannot afford full payment or even half upfront I'm not a fit for the practice. I stated…read morethat I'd be able to make payments but not good enough. Guess BMW's are getting pretty expensive. Time to press on the patients. Or Maybe that shiny new building is a bit more costly than estimated. There was a time when Strand GI was a great place. Now your only given a ticket to ride if you can pay up. I'll have to search out new Dr's or take my chances. Health care today is out of control. It all changed when Drs stepped out and allowed office managers to run things. People with no medical training making decisions based on $$.

This practice has more than one location. Seriously, who wants to need to see a GI doctor? But if…read moreyou need to, STRAND GI at 7900 N. Kings Highway in Myrtle Beach is the facility to go to. Their scheduling is efficient. They call you when they say they will. Procedures are done at the scheduled time and the pre-procedure intake is smooth beginning with sign in and very efficient in preparing for the procedure itself. All protocols designed to assure patient safety were clearly explained in easy-to-understand terms. The procedure team was professional and caring. Post-procedure needs were effectively managed and discharge/follow up instructions were clear. Preliminary results were available to take home and also immediately posted to the patient portal. All staff were friendly, compassionate, and professional in their demeanor throughout the whole process. This what they do, and they are good at it. The 7900 N. Kings Hwy. facility functions as a well-oiled machine. Or perhaps well-lubed.

Dr.Fuessner is great. Staff is experienced and kind. My only issue is that you have to go all the…read moreway to West Ashley to have procedures done. A two hour drive is difficult, and unfortunately, we have had find a doctor who does the endoscopy and colonoscopy closer to home. I was sad not to be able to use Palmetto digestive, but traffic being what it is now, impossible to justify that long drive. If it were not for that, I would have given them 5 stars.

They are wonderful, staff courteous. I've been a patient with Dr Feussner for years; he's caring,…read moretakes his time to listen. He is one of the greatest Dr's I have seen.

They took very good care of me and I definitely recommend this place for anybody who has issuesread more

I cannot say enough positive attributes about the Strand GI Endoscopy Center. I had a colonoscopy…read moreperformed there in December of 2025. The entire operation of the Center is of the highest professionalism. From the time I entered and was registered by the receptionist, Cassidy, to the time I left everyone I interacted with was a consummate professional. The nursing care under the direction of Leigh, Shannon, April, and Brigitte was outstanding, as was the care I received in the recovery room from Thania. Dr. Naren Nallapeta, who performed the procedure, was first rate. Each of the health care professionals possessed a fine bedside manner and were highly competent. The Strand GI Endoscopy Center is a first rate organization, we are fortunate to have such a resource in our community. My thanks and appreciation to all the consummate professionals who comprise this exceptional operation.

I had been a patient of Dr. Smith at Charleston GI for years. He's a very nice and friendly doctor…read more Last, year, my insurance company refused to cover a prescription for Humira, which I had been taking with minimal to no side effects for years, I asked the nurse for help. She was extremely rude and unhelpful. I was then switched to a biosimilar, and months later I experienced significant side effects. I left several messages with the nurse to have Dr. Smith call me to no avail. I then obtained insurance with a new company hoping to get back on Humira. The insurance company representative told me that my doctor needed to submit a prior authorization form. I asked the nurse to do so and to copy me, particularly since she refused to speak with the insurance representative or allow me to speak directly with the doctor. Apparently, she never submitted it. I found a new doctor, and within one week I was approved for Humira again.

On July 30, 2025, I had an endoscopy at Charleston GI. At my initial consultation, a dilation was…read morenever discussed. On the day of the procedure, dilation was suddenly added without meaningful time to consider or consent. After the procedure, I was discharged with no pain medication. Later that day, when I called in severe pain, my wife was told to drive to the office to pick up a paper prescription. It was written incorrectly and rejected at my pharmacy, leaving me in unmanaged pain and public humiliation as the pharmacist suggested I was attempting to pass a fake prescription. That evening, I called Charleston GI's after-hours service and waited over an hour for a return call. When the physician finally called, he was dismissive, laughed at my situation, and told me I could "sue" if I was unhappy. No meaningful care was provided. In the following days, I made multiple attempts to resolve the situation. I contacted the office, delivered a letter in person, and later sent certified mail and faxed notices. Despite these efforts, I remained in pain, unable to sleep, eat, or work. Even after eventually receiving a corrected prescription, the damage was already done. Patients deserve informed consent, competent prescriptions, and supportive aftercare. I did not receive that here. Based on my experience and failed attempts to resolve it directly with Charleston GI, I would not recommend this practice for yourself or your loved ones.

I had a fantastic medical assistant! Cheronna is…read moreprofessional, friendly and goes above what is asked of her to help a patient. Thank you Cheronna

I was ill for too long with their service. I had to deal with a PA without any Dr supervision or…read moreany appointment to see the Gi doctor. Finally found the cause of my daily pain by researching and diagnosing it myself. It was a simple solution that they never even thouught of. It must have cost my insurance more than the state board or the Attorney Generals office would approve of. My advise is don't try this group, and look up on yelp or web md to find someone who cares.

They did a great job helping me with medical procedure that I needed some guidance on. They were…read morequick and responsive and very helpful and caring in person.

Jerri was absolutely amazing! She went above and beyond helping me verify my insurance information…read morefor my colonoscopy. She was patient, friendly, and made everything so easy. I couldn't be more grateful!

absolutely horrible administrative services. They use a third party that never returns phone calls…read moreor can answer even the most simple questions regarding their bills. I had treatment 21 months ago. It took them a year to file the claim with BCBS sc then, try the blame BCBS for not paying the claim timely. Fortunately I saved my EOB. After spending close to 4 hours over a week on the phone with their office manager, Tanya Stark, I paid them $604.41. This was in July 23. It was cashed in Aug. today I received in invoice for the same amount. When trying to call the automated attendant recorded answer is, "leave name and number and someone will get back with you"!!! Unbelievable! Dr Suarez is five star but his service support is horrible. Due to this experience I have found a new doctor and will NEVER use them or recommend to anyone.

I love doctor Schnell! This place is hard to get into but worth the wait. I appreciate their…read morekindness and their office is always clean!