I'm awarding these buffoons a grand total of one star only because Yelp doesn't offer a negative 1…read morestar rating. I know, I know, another totally harsh review, but seriously . . . To summarize: Worst customer service ever from a tailor/alterations service, and this is the one at Hudson's Bay, Victoria BC. Tailor(s) have zero front desk skills (have a difficult time recording basic client information, seem forever confused about basic transactions, etc.). Poor English-speaking skills. Failed to provide receipt. Failed to have dress pants altered (straightforward waist-in alteration) on promised date (1 week between alteration mark-up and delivery date). Difficulty in locating my dress pants when I picked them up, un-altered. Inability to provide a refund for the alterations previously paid for. Tailor/seamstress wanted to engage in some sort of amateurish argument with me when I demanded that she hand over my dress pants to me. Zero alteration management system or process in place; to be honest, it was a delightful surprise that they hadn't actually lost my pants. In short, in all my years of dealing with tailors/alteration service, this is probably the worst-ever experience yet encountered with a tailor/alteration service. Not only will I forever avoid having further alterations at this location, I will dissuade others from patronizing this location. This was a truly painful experience on both occasions (May 7 and May 14, 2016), but even more dreadful given my previous decade's long career in menswear sales. What I'm saying is: I've sold hundreds of suits in my previous menswear career and never once in the thousands of alterations had I even once experienced this level of infantile nonsense. And, in my current profession of wearing a suit for over a decade, again I've never experienced this sort of cow dung. Yes, I am quite cognizant that the tone of my review is bordering on rant, but it's truly rare indeed that one is forced to face such incompetence on a truly staggering level. Oh, and if I've somehow failed to provide my caveat to you, my dear reader, it is this: I would not recommend this business under any circumstances. Ever.

The Bespoke Clothier completely changed how I think about fit. If you have a hard-to-fit body type,…read moreyou know how disappointing even "altered" clothes can be. I brought Gabriel a designer suit that still didn't feel right after store alterations. He was pretty honest--said the best it could become was a 7/10--and then went to work. He adjusted the shoulders, chest, sleeves, lapels, which required him to move every single button. It was literally a completely different suit. And for the first time, it actually fit the way it should. Since then, I've gone back for five custom suits, multiple shirts, and my favorite, an overcoat (which I'd avoided for years because of off-the-rack fit issues). Every item has come out perfectly tailored. If fit has always been a compromise for you, it's worth seeing what Gabriel can do. Adding some photos, but I'm not a fashion/textiles photographer. It's harder than it looks.

I've been looking for a place to get a proper suit made for a while. I consider myself a difficult…read morefit -- my chest measurement is at least 10 inches more than my waist. My posture is very upright and that just makes the chest issue even more difficult. There aren't many places in the US outside of New York that do real bespoke -- patterns cut from scratch. I'm glad I found Gabriel. He has a great understanding of classic men's style and proportions. The suit he made for me is very comfortable and continues to get better as the canvas takes the shape of my body. I keep looking for areas to make micro improvements for my next project with him. But to be honest, the fit is so good I'm not sure there's much to change other than experimenting with other styles, like a double breasted. I plan on commissioning something from him every year as long as I stay in Washington. The super tight, short jacket with the bum exposed, with skinny lapels was trending for a while on off the rack clothing. Even some made to measure places make suits like this. If you are looking for a suit to wear for the next 10 years, I encourage you to give Gabriel a try and have him make something timeless for you.

If you're looking for true custom tailoring - not just "made-to-measure," but an experience where…read moreevery detail is intentional - go see Sew Generously. This is on an entirely different level. I'll start by saying this - I didn't come here first. I initially went the big-box route (Nordstrom MTM), thinking it would be a safe bet. Unfortunately, the measurements were off, the fit wasn't right, and the overall experience felt rushed and impersonal. For something as important and personal as a suit, that just didn't sit right with me. That experience is exactly what led me to Sew Generously - and in hindsight, I'm glad it did. From the moment I walked in, it was clear this wasn't just about selling a suit - it was about getting it right. The consultation was thoughtful, detailed, and genuinely collaborative. They took the time to understand not just my measurements, but how I like a suit to feel, how I carry myself, and the overall presence I wanted the piece to have. We spent nearly two hours dialing everything in - fabric, structure, drape, silhouette - every detail had purpose. I landed on a dark charcoal suit with a silver/gray paisley lining, real horn buttons, and a fully customized shirt to complement the build. At no point did anything feel rushed or "templated." This was craftsmanship. What really separates Sew Generously is their process. Multiple fittings, adjustments along the way, and a commitment to precision - not "close enough," but exactly right. That level of care is rare. And just as important as the technical side is the people. Professional, personable, and clearly passionate about what they do. You can tell they take pride in building relationships, not just transactions - and that matters. I'm someone who is extremely particular about fit and overall presentation, and I can say confidently: I trust this team completely with my wardrobe moving forward. In fact, my wife and I have already started talking about coming back in for a made-to-measure overcoat for her ahead of the winter season. After experiencing this process firsthand, there's really no reason to go anywhere else. If you've had a frustrating experience elsewhere, don't let that turn you off from custom tailoring - this is what it's supposed to be. Looking forward to continuing to build with this team. This is just the beginning.

The initial scheduling and consultation went great. However, when I went in for my first fitting,…read morethe suit was 3-4 sizes too large. It was comically large on me. For the second fitting the suit was still 1-2 sizes too large. They then let me know that unfortunately there was not enough time to do another round of alterations before the wedding. So all the wedding photos are of me in a ill fitting suit. Was the suit terrible? No. But, did it fit? Also no. After the wedding they offered to do yet another set of alterations, this time with a different attendant, who did a much better job on making the suit fit. Photos are of the arms to show how much extra fabric there was after they did alterations, compared to the final suit I got post wedding.

I can't say enough good things about Jeff and his attention to the details. I held off on reviewing…read moreuntil I got it pictures back from my wedding. I wound up changing a handful of small details such as the shirt I was wearing as our venue decorations changed so this isn't 100% the suit I got. Jeff's attention to detail though was fantastic and my changes certainly don't reflect on him or the quality of this suit which is impeccable. I spoke with a few bespoke suit places and Jeff just got my style the best. While other suits were beautiful, I think the small details Jeff payed attention to and some of his designs for the more modern person. Pockets for days! Jeff was super friendly, accommodating and helpful. My lady requested a swatch of fabric to help tie together the Father's and best man's suit with mine and he was able to accommodate. All in all...I highly suggest giving Jeff a try. He was great and look forward to the next one.

"Looking good Lewis. Feeling good Billy Ray." IYKYK…read more I've been using Jeff since around 2006. Yesterday he was in my office and we caught up and he did a current measurement. The "funny" thing is I was wearing one of the suits I purchased from him in 2008. Still fits great. I wore a different sport coat and slacks into the office earlier this week from closer to 2006 and my office mates thought I got new clothes. They might cost more than an off-the-rack suit but I promise you that once you wear a custom suit, shirt or slacks you won't want to go back. And of course the cost per wear is pretty low after almost 20 years. And they aren't being removed from my closet. Jeff is super personable and not pushy. He knows his stuff and you'll look great and feel great because looking good is feeling good.

Various types of fabrics , Bespoke measure down to your length and widths, high level of customer…read moreservices with Jane and owner Nicole. First time owner of a custom bespoke suit and let me tell you, Jane walked me through every detail of that. From top to bottom I wanted something that is modern yet classic , I did my own research and they helped me to understand more. For my first suit I chose Super120 Navy fabric . From lapels to button I get to choose on 3 booklet of catalogs . On the website they stated 3~4 weeks of turn time. I got the suit within 3 week. Fitting was perfect , all i wanted, very dapper . Will recommend to anybody that's on the suit game. No more on the rack suit, this is a true unique experience!

Great service. My husband and I used Trillium for tailoring needed for wedding attire. Highly…read morerecommend!

What a gem! First,…read moreI did not know a place like this existed in Seattle/Bellevue. I looked all over -- and most similar shops had poor ratings. Second, you enter this place and your senses are captivated either by the floral wall, suit stands, fabric shelves, and accessory drawers. Third, I believe they have a small dry cleaning operation in the back. So they do not only stitch together your garments, they make them stage ready. Fourth, Richard looks like he lives the life, isn't simply going through the motions and pretending to do a job. Lastly, it is a little pricey, but you would be hard-pressed to find a space like this with reasonable delivery times.

This is my go to tailor for suit and sport coat alterations. They do an excellent job of adjusting…read morethe fit and adding working jacket sleeve buttons with hand-sewn buttonholes.

I have just picked up my first shirt from andy to wear in Tuscany…read more Absolutley beautiful. He re-worked an Italian jacket for me,stunning. The best

Went to Andy for a full suit, a few sports jackets and slacks, also a number of shirts. I always…read moreenjoy compliments while wearing his creations. His ideas on the details of my jackets showed his passion for design. Combined with the quality of the fabrics and workmanship make his clothes a pleasure to proudly wear. A. Brewer

They did a wonderful job. I brought a jacket in to have the sleeves shortened…read more There was a lining, as well. I needed the alteration completed fairly quickly. They were able to do it within days and the cost was $30. I thought the people were extremely nice and very accommodating. The woman who did the work did a great job. I will definitely go back.

Their clothing repair and alterations allow my family including 10 grandchildren to enjoy our…read moreclothing, and even hand them down when outgrown. Formal clothing and suits are more comfortable when fitted properly.

His work is amazing! I had less than a month to tailor my dress for my wedding and he made it…read morehappen! Very affordable and quick work, I would definitely recommend him to everyone I know!

Walid is an amazing and efficient tailor. He altered multiple outfits for my mother and I leading…read moreup to my brother's wedding, did a wonderful job on each piece and made sure we had everything in time. He asked us questions and worked with us throughout the process to make sure we would love the final product. Our family's tailor for life now!