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    My Haberdasher

    4.7 (47 reviews)
    Closed 10:00 am - 6:00 pm

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    Amer H.

    I met Jeff on 09/12/2020 to order a custom suit and a few dress shirts for around $4400 total. Based on his great reviews in the past, I trusted him enough and paid the total sum upfront on Venmo. I later recognized this was a mistake and would advise you not to pay any amount upfront through cash or Venmo as you have little recourse should something go wrong. I recommend insisting on paying with a credit card, or only after the work is complete. I was given a receipt and was told it should be ready in about 6 weeks. Fast forward to five weeks later and I haven't heard any updates so I text him asking about the ETA. He tells me he should know the following day. Another week passes and I message him asking for an update. No response. Yet another week passes, and at this point I'm getting a bit worried since I've paid upfront. I should add that at this point, the delay itself is not nearly as problematic as the radio silence or lack of communication. On 11/4, I let him know that I will be escalating the matter to local authorities and/or the courts if I don't hear back soon. On 11/7, the message was marked "read" with no response. On 11/9 I let him know that I was preparing to file a small claims court with the Snohomish district court in two days if he didn't respond. That same day, I filed a complaint with Venmo, as well as the Washington state attorney's general office. On 11/10, I finally hear back from get a reply claiming that Jeff is not well and that they (presumably a family member) were able to get into his phone and that I would be refunded my money. The full amount I paid was eventually refunded and that was the end of my experience. However, at this point many weeks have passed with nothing to show for it, and I had wasted days of my time worrying that I had been scammed, filing complaints and preparing a small claims notice to file in court. Whereas I can understand that Jeff may have been ill (we were in a pandemic after all), the following details give me pause: 1/ My messages were read at least as early as 11/7 with no response until 11/10. 2/ There is a review from 2015 by "Dave" which details an extremely similar story with Jeff ghosting the customer before eventually refunding the full amount. Unfortunately I only found this review after this experience. One time may be excusable but twice is a pattern. Overall I recognize that Jeff has plenty of other great reviews and these may be unusual situations, that's up to you to decide. I have attached the text messages I had with Jeff below so you can judge for yourself.

    Tim C. M.

    Jeff's intro doesn't lie, he will travel! I live on Whidbey Island and we made it work! I came to Jeff with a problem; I had 3 weeks to a cruise with my wife and nothing to wear. He came back with a solution, 1 suit and 1 tux. We met twice to talk and size and try on and tailor, and a third time to deliver. He came through! My wife and I felt like the stars of the ship. Gala evenings were spectacular, and the clothing fit perfectly (though eating 4-5 course meals 6 times a day on the cruise didn't help...) He was professional, knew his business, and delivered what he promised; tailored pieces that fit me like a glove and within a demanding time frame. I don't know if he will come out to Whidbey again, it's an all day affair, but he certainly came through for me! Thanks Jeff!

    Navy Pinstripe suit.

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    10 months ago

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    Jeff C.

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    5 years ago

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    Jeff C.

    Thank you so much for trusting me with your wedding outfit.

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    8 years ago

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    6 years ago

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    Jeff C.

    Derek, great working with you. Have fun at the wedding!

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    6 years ago

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    18 years ago

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    7 years ago

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    14 years ago

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    8 years ago

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    Jeff C.

    I appreciate the chance to work with you. Thank you.

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    10 years ago

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    Jeff C.

    Thank you, Brian. It is always fun to work with someone with style.

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    Page 1 of 2

    Ask the Community - My Haberdasher

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    Review Highlights - My Haberdasher

    I definitely don't have off the shelf dimensions so having a custom made suit was the perfect solution for me.

    Mentioned in 8 reviews

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    My Haberdasher - menscloth - Updated May 2026

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