This firm does not provide a link on their website for clients to write reviews. Now I know why…read more While I did not have issues with the Enrolled Agent who actually prepared my 2023 taxes, I did have an issue with the owner. She did not respond to numerous emails nor did she return numerous calls. When I finally reached her, she failed to take responsibility for the firm's error. Details: I left their offices on April 4, 2024 with taxes completed (or so I thought) and envelopes they provided pre-addressed to the IRS with instructions on how to make required quarterly payments. At the check-out desk, I asked if that was everything I needed to do and was told "yes." On May 29, I received notices from the City of Portland (Multnomah County Preschool and Metro Supportive Housing) for overdue balances (plus penalty and interest) totaling $4,695.03. Of that, $610.03 was due to penalties and interest. I paid but then started my attempts to contact the firm to find out why I had not been advised about these charges and/or given additional envelopes to submit my payments. It was not until JULY that I was actually connected with the owner, "Kristi," who was rude, long-winded, and dismissive. Her best offer was a $200 credit on the next two years of tax preparation. (Obviously I will not be going back!) Instead of the $610 penalty and interest I was charged by Portland, I said -- as a compromise -- I would accept $400 in cash. She responded "no," that she had "a business to run" and hung up. I lost $600 and lots of time. I was treated rudely and unfairly. I do not recommend this business.

Absolute freak show. First preparer wore a Micky Mouse tee shirt and munched on Hostess donuts and…read morecandy throughout our meeting. Second preparer was a mumbling stumbling fool who couldn't answer any of my questions. Both of these freaks claimed to be former auditors. Yikes! The icing on the cake was when I spoke with a woman who claimed to be an owner/manager. Her phony concern was betrayed by her crazy and very odd demeanor and the lack of follow-up. Her breath smelled like a sewer. Beware of this firm. It seems like they have grown way past their competencies.

Stephen is highly reliable, knowledgeable and vested in your financial success…read more He takes a personal interest to insure you have the information you need and have the peace of mind with your filings. He has carefully mentored and guided my young niece in navigating her financial journey. Could not ask for a better CPA!

Stephen is wonderful. Detail oriented, approachable, and knows his stuff about all things IRS,…read moreaccounting and more. As a small business owner, it's great to know Stephen is always there to answer questions and keep me on track. Give him and his team a call and tell them Sugars Barbecue sent you.

The women who helped me were completely gracious and helpful. Stephanie Green was really fun to…read moretalk to. We laughed a lot! She completed my returns in about 25 minutes. She is so knowledgeable and efficient. I was happy I found Petersen. See you next year.

Bad customer service and lied to me. I had a complicated tax situation due to an inheritance. I…read moremistakenly had Peterson do my taxes. They told me to bring in letters from the IRS and Oregon Department of Revenue which I did. Peterson was terrible about communicating with me. I had to call the Oregon Department of Revenue myself when Peterson said they would for me. The person I talked to told me no communication with them and Peterson had taken place. I assume the same was true from the IRS. Peterson would rarely call me back when asking questions or needing an update. The employees are unprofessional and lack knowledge. My financial advisor needed a CPA to calculate my yearly distribution amount. I was told that there would be no charge but she lied and charged me anyway. I hope this helps other people avoid Peterson tax services to save money and aggravation.

If you needed an excellent customer service and trusted accounting firm, I strongly recommend Hung…read moreCPA.

From the owner: Hung CPA is a leading accounting firm in Portland, OR, offering expert services in accounting,…read morebookkeeping, and tax preparation. Our team of skilled professionals is dedicated to providing personalized solutions to meet the specific needs of our clients. Whether you are an individual or a business owner, Hung CPA is here to help you achieve your financial goals and maximize your success. Contact us today for a consultation.

I called to see if he was taking new clients for filing taxes. His assistant was rude and…read moreunhelpful. I didn't bother to leave a message because I already was turned off from the experience...

I've worked with Gar for a few years. He knows his business, is responsive, detailed, organized and…read moreis easy to work with.

I've been working with Manuel since 2012 and I couldn't be more pleased with the service! Hes…read moreincredibly professional, detail-oriented, and always go above and beyond to ensure my finances are in perfect order. Whether it's tax season or general financial advice, Manuel checo provides clear, actionable insights and makes complex topics easy to understand. I highly recommend MCP Tax Service to anyone looking for trustworthy, efficient, and knowledgeable accounting services

From the owner: Where we help with precision and dedication to all our clientsread more

Lisa is the best! I have a small business and she's so good at thoroughly explaining everything to…read moreme. I was clueless about my taxes before working with her and have learned so much! She not only prepares my taxes but is available throughout the year to help with questions that may arise. Lisa is passionate, professional, and just an all around good person!

From the owner: Individual and business tax service that cares about you and your tax needs.read more

I like this place, I've been coming here since 2010. Only thing is I always have to take the same…read morethings in when they should already have it.

Doesn't even deserve a one star…read more Sadly spending my time having to give a horrible review. I contacted them via phone and email a total of 4 times this morning. I was trying to reach Uyen who was recommended to my husband and I. The woman on the phone said I could reach her via email.. so I send an email to receive a response from somebody else named Pricilla. Two emails into it and getting nowhere I called AGAIN.. I was transferred to Pricilla.. asking why is it so hard to speak with Uyen.. I was blatantly told NO when I asked if I could speak with her directly.. PRICILLA.. not only were you rude, unprofessional but disrespectful.. I don't know how you manage a business with your attitude.. clearly not very well since you have poor reviews. How you can refuse to allow a customer to speak with the representative she wants to see if beyond me.. Shame on you for such poor customer service. Do not waste your time. I'm sure the workers are awesome but because a horrible attitude from the manager.. who also claims to be the owner.. Lost my service and I'm sure the service of future clients because of your lack of respect towards your customers.