We used Ron 15 years ago for our taxes because my husband was a sole proprietor of a business and…read morehe was really helpful. He walked us through the process, responsive, & accurate. He was reasonably priced which we appreciated since we were on a tight budget.

I've been a client here for over 7 years. They are honest, have my best interest at heart and are…read morealways available to answer my questions. I've referred family and friends to Rowell. They are the BEST! As a small business owner they have helped me navigate through new tax laws as well as directed me how to best keep my business running through the toughest of times. Love these guys!

Baruch Valenzuela picked up my case midway through and helped me fight the IRS away from a $14,000…read moreovercharge. The services he and his staff provided were rapidly, efficient, and he worked with me to make sure that he aligned with my working schedule and needs. They went above and beyond, accepting payment for an amended return and then continuing to follow up with the IRS for 6 months after until it was all solved. 10/10 would use again.

Overcharged and underdelivered. 2025 was our first (and…read morelast) year filing with PNW. We provided a well-organized packet of documents, which was commented on when we dropped them off. Then 3 days later was instructed to complete a very detailed filing questionnaire and instructions that our return would not be filed on time without if. We would have been fine with that if this was explained ahead of time instead of so close to 4/15. The filing review meeting was rushed and average. No tax strategies were explored for that year nor any tangible actions for the next year. Then we were given the bill which was over $2,000. Our 2024 filing was nearly a 3rd of that amount and experiences with our long-term preparer from 2006 - 2023 (who retired) was less a 1/4 for 2023. Both were professional tax advisors, and we had no major changes to our finances. We asked why it was so high and were given no plausible answer other than that is what they charge. I don't believe the Porsche's in their parking lot belong to clients. Lastly, very odd, the door to their office looked like we were entering an amateur workshop. We had concerns their premises were secure.

Very rude and unprofessional. Had an appointment but I sat in his waiting area while he was on the…read morephone for an extended period of time then continued to wait after he was off the phone, I had to impose myself to be helped, 20 minutes after our appointment was supposed to start. It took literally 30 seconds of conversation to realize this man is very self-serving and unprofessional. He would be wise to understand that his client's time is just as valuable as his and not to waste it.

Davis completed our taxes very promptly even though we were delinquent in providing him our…read moreinformation. Davis is extremely knowledgeable about tax planning. Being a financial professional for 20 years myself, I had always done my own taxes and now wish I had hired him years ago. He is highly competent and stands out amongst other tax preparers and CPA's which provide services to my clients. I often find errors or missed opportunities in my client's taxes and tax planning from other tax professionals. Every year clients make mistakes of omission or poor planning and by the time I discover it, it is often too late to correct. I recommend working with a skilled CPA and Davis R Stanger certainly is that. He provided the returns for a school board for which I was the treasurer for a couple years with excellence as well. Additionally, I have referred clients to him over the years and each has had a positive experience and been impressed with his professional acumen.

April at PNW Tax Service has done my taxes for almost 20 years. She is wicked smart, on top of all…read morethe new and existing tax laws, and offers lots of tips and suggestions in regards to my assets and investments. Even when I am late starting the process because I am waiting for one statement or revision, my taxes get completed quickly. April is fast, efficient, accurate and communicates clearly. I'm amazed at how quickly she goes through my stack of papers in what seems like no order, yet everything gets completed in record time and accurately! On top of all that, she is a really nice person and a pleasure to work with. There was one year I decided to do my own taxes to save money - huge mistake! Unintentionally I left out one income interest statement which the IRS caught 3 years later. I had to pay a large penalty, redo that year's taxes and the following 3 since the refund amount changed, changing the subsequent year's reporting. That one mistake cost me thousands in tax preparation to correct the original year, the 2 years after and the current year. Lesson learned. Now I'm paying it forward. Get your taxes done by a professional who is expert in their field, on top of all the new laws and accurate! April and Pacific NW Tax Service is my choice all the way. I'm very satisfied with the level of service they provide.

I'm just not sure if the negative issues I encountered were due to lack of staff communication, or…read morean issue with my individual tax preparer. Maybe both. My taxes are relatively simple - single female, renter, basic 401k, etc. But I had just moved here from NY in the summer of 2020, and did not want to do anything incorrectly. I chose PNW based on Yelp reviews & convenience. They requested the documents that they needed be dropped off - everything was done over the phone due to COVID. Cool, no problem. The day of my phone consult, I get a call from the staff asking about the documents required, saying they didn't have them. I had dropped them off as requested prior to my phone consult date. My stomach dropped - I'm thinking my main tax copies are gone. They called me back later saying they had located them. Phew ... I then did a brief phone call with my preparer, Ryan. It took about 10 mins & the only sticky topic was how to address the fact that I didn't get any stimulus when I should have. He was nice & seemed knowledgeable, so I felt good about everything up to this point. I'm told to let him know when I'm ready for him to submit everything & it will be done right then via e-sign. Now, to be fair - they do inform you that the cost of your taxes being done is based on the NUMBER of forms they have to fill out. You're to look at their website & figure out what your total will be. Unfortunately for me, I was personally not sure what I should anticipate since I had both NY & OR forms. I will say that I was completely freaking floored when I was charged close to $600. I had my 2019 & 2018 taxes professionally done by a CPA when in NY - both times less than $200. Moving forward - It took me 3 separate phone calls over the course of a couple of weeks to get the message through that I was ready to submit the taxes & ready to pay. Each time I was told it would happen by whomever answered the phone, & that I would get an email confirmation for e-sign & CC payment. Each time I waited ....waited ... called back ... waited. Each time I had to re-explain the situation to whomever answered the phone. Finally after the 3rd call, this got done. I e-sign & put the (what feels like outlandish) preparation fee on my credit card. I was then told I needed to pick up my completed tax booklet & forms from the office & that I would get a call when it had arrived within the next few days. Two weeks later I call them, as nobody had called me ... am told it's there ... so I go to sign & pick them up. Again, lack of communication. Next, I get my refund & it's a little under $500 of what my preparer had told me I would get back. I called his office 4 separate times, leaving a message each time, before I finally got to talk with my preparer to ask what had happened. I'm told he doesn't have a way to know that because he can't access my tax info. I contact the IRS like he tells me to & get a letter about them adjusting my refund. I was told to let him know what the IRS says & to send him a copy of any info I get from them. I emailed him a copy & wait 2 weeks. No response. I then start calling the office. Again, 3 separate messages left with no call or email back. Seriously, guys?!! Today, I called again & explained the situation - my preparer wasn't in the office. BUT ... I FINALLY had the luck of speaking with a lady who actually took initiative, looked into my file, looked at the letter the IRS sent me about the adjustment, AND got back to me right away. She explained what had happened and actually seemed like she cared and wanted to help me. So - thank you Julia T - I almost considered giving 2 stars because of you. To summarize, I work in a professional service industry. It would never, EVER be acceptable to ignore my clientele after they had paid for my service. If I have to stay hours past close to answer my client emails & phone calls, I do it. Never in my wildest dreams could I feel okay ignoring messages or emails like this company has. Ultimately, I have to take the responsibility for the money it cost me for my taxes - I just didn't know any better that I would be charged for both NY & OR. Do I still feel like I got swindled? Yes. If you're going to charge me premium rates, I sure as heck shouldn't have to jump through all these hoops & waste my personal time begging for a response. Only to be ignored. I feel that I was incredibly patient & gave them the benefit of the doubt repeatedly. I was never once told "sorry" or offered an apology when I explained over and over that I had already called or emailed, I had already left a message, no one had gotten back to me, etc. I never became verbally upset or rude, despite how I felt. You can do better than this place, at least until they fix what I can only guess are some serious communication issues, or a general lack of client support/care from some of their tax preparers.

We've been using Metzger Tax Service for a few years now, and we've always been pleased with their…read moreconsistent professionalism and promptness. Their office is comfortable, with snacks and clean furniture. They also have a private conference room for meeting to discuss files and any other pertinent business matters one might have. Their parking lot is quite large, but has a strange configuration that can sometimes bottleneck with other cars. Be careful when entering and exiting the lot.

I've been going to Metzger Tax Services for years. This will be my last year. I was charged an…read moreexorbitant fee for my taxes. The receptionist was very defensive when explaining why I was charged so much. I did not like her attitude and I did not like their fee increase. Good luck if you have a complicated tax situation. Mine was not.

So I'm a recent transplant up here and to most people who read this they'll think yeah so what? But…read morefrom reading the talk section it seems that "native Oregonians" hate transplants of any kind. With my status doing taxes is a bit more tricky. I have to do multi-states, which is tough enough. Then my old company wouldn't give me my w2 and div b and blah blah all these forms to do my taxes. After spending numerous days trying to deal with one of the big chains on taxes i just ran out of time and they didn't seem to give a shizz. So on the day that taxes are due, i call up Bruce Tabor's accounting group. Told me to come right in and they'll take care of me immediately. What did they do for me? hell i don't know crap about taxes but this is what i do know. I wasn't late paying, i got a pretty good sized return, and they worked around my schedule and what worked best for me. Definitely where I'd want to go to get my taxes done without having to worry if they're going to be on top of things.

I've worked with this company for about a decade and am continually impressed by their…read moreresponsiveness, customer service, and quality of work. I find their services very valuable and don't know what I'd do without them!

Chris Winn has prepared our taxes for a couple years. Easy to work with and gets the job done…read moreright. Friendly staff and easy appointments. Prices are reasonable. Thanks!

Very Professional tax service, provided by Amy & her staff. Highly recommend, especially if your…read moretaxes require a professional to ensure they are done correctly.

This is the best tax preparation company I have ever worked with. Fast, friendly, and extremely…read morehelpful. I will never look for another tax company as long as David and Erin are around. MB Tax Pro are experts of their craft. If you want the best, you will find it here!

My mom's current CPA found a deduction that this business overlooked in a previous return that…read morewould have resulted in a substantial refund. Since my mom doesn't drive, I brought her paperwork to their office and showed them where the deduction would be. From day one communication from this business was exceptionally scarce. Most of my 'updates' were in the form of automatic reply emails. It had been almost 4 months since bringing them my mom's paperwork, and her amendment still had not been filed. Additionally, It had been over a month since I had received any word from this business (not even automatic email replies). In an act of desperation and frustration I repeatedly called their business one day in an attempt to find some clarity. The next day I received an email shaming me for my attempts to reach them and stating that after a "quick review" of my moms tax return they didn't "understand what is wrong with it", even though I carefully explained and showed where the omitted deduction was when I dropped off the paperwork. It was clear that this was a retaliation, and that my mom was now being punished for what they deemed as my bad behavior. Which again, was one day of trying repeatedly to reach someone by phone. When paying a business to do one's taxes, the consumer has a reasonable expectation that they will be prepared correctly, or that any errors or oversights will be corrected in a timely and professional manner. Their refusal to amend her tax return not only reflects a lapse in ethical judgment but also raises questions about their commitment to the principles of their profession. I am extremely disappointed and would certainly not recommend that anyone use this business.