This place only cares/remembers clients with deep pockets. I used them for 2 years. I had a small business headquartered in Vancouver, WA but did work in Portland as well. At the beginning of 2019, I had told William that I was planning on selling the business- I wanted to know how that would affect my taxes and what I could potentially owe. Later that year I said I had a buyer. Then I told him when I sold it and for how much that fall.
When I went to file my taxes, They screwed up my tax ID ( I had told them it had changed when I went from a sole proprietor to an LLC) AND that Clive had no idea I was planning or had sold the business! Shortly after, he called me to let me know that I owed Oregon money (apparently they get a percentage of what you sold your business for). AND that he didn't know I had as much business in OR as I did, despite the financial reports I had given him. Clive told me that this was the first time he knew of this happening in 20+ years of being in business. Really?? He's never had a client located in WA, doing business in OR, and sold their business? Pshh. Didn't take responsibility for their screw up, nor apologized. Their claim to being experts at tax law is a lie. Would give them zero stars if I could. read more