Over priced they will take advantage of you not know how to do your taxes I have had the worst…read moreexperience here I don't recommend it to anyone.

I enjoyed myself at this location every one was nice and helpful. Brianna did my taxes and she did…read morea great job very nice and friendly.

I've been working with Manuel since 2012 and I couldn't be more pleased with the service! Hes…read moreincredibly professional, detail-oriented, and always go above and beyond to ensure my finances are in perfect order. Whether it's tax season or general financial advice, Manuel checo provides clear, actionable insights and makes complex topics easy to understand. I highly recommend MCP Tax Service to anyone looking for trustworthy, efficient, and knowledgeable accounting services

From the owner: Where we help with precision and dedication to all our clientsread more

Horrible! An absolute nightmare! First, I thought that using…read moretheir tax professional service might be economical, but when they gave me the bill I fell off my chair! $1035! They have a system where they charge you by the form they file, so be very careful! Then, when the IRS kept rejecting my return, Dana kept fixing it and assuming it was filed, so she didn't return my messages. I went to this location before the extension deadline, Dana was there fixed it again, and the IRS rejected the return again. She assumed she fixed it and went on vacation, but I wasn't able to resubmit it through their interface. So, they've charged me $1035, left my return on rejected status, and all locations are closed! To add insult to injury, their customer support telephone numbers are mostly geared for online DIYers, and they're retail support won't give you their ID numbers, thus zero accountability! Update 1: I already called customer support, they said they'd get back to me in three more days! Update 2: Six days and running, still no response from H&R Block Customer Service! Total fraud & ripoff!

Not all H&R Block's are created equal!!! I've been going to one in OC - hilltop for 2 years. I…read moremoved so I went to this one. And now I have to go to the one in OC and start over because this one let me down. I started communicating with them end of March and as of today they're not responding to me. I needed to do my taxes, my SO taxes, and my deceased fathers taxes. -poor response time -hidden unexplained fees -took 3 weeks for a response on my taxes -just found out TODAY that they never opened a profile for my recently deceased fathers taxes they said they were "working on" -I called yesterday and spoke to someone that said they couldn't answer any questions because they were not sure why my tax fee was so expensive and that I don't have the option to use my refund to pay the fee. I didn't have money to pay the fee because my dad just died and I'm on maternity leave and had to use all of my money from maternity leave to pay for his funeral stuff. So I told her I would just call back during the week. - it's Monday and a money transfer came through so I now have money to pay the fee - I tried to log into the app and ALL of my stuff is deleted and there's no where to accept my filing and pay. So I've called their office multiple times for help and no one will respond to me. Tomorrow is tax day and they're not answering me and I have to file my taxes, my fathers and my SOs. -My SO decided to just use turbo tax. I didn't want to redo it all so I called a different HnR - the one in OC on hilltop- they were able to pull my stuff up and they're having me come in and sign and GUESS what?? - they're allowing me to use the refund to pay. They looked up my dads information and this HnR block NEVER even opened a profile for my dad in the first place. So now I have to file for an extension and start over on my dads stuff. The people I spoke to were Gloria - super nice but admitted she couldn't answer any of my questions or help me use my refund to pay. Keiko- new employee and couldn't answer a lot of my questions either but was nice Another "tax consultant" that told me they were working on my dads profile - I can't remember her name but she is supposedly the only tax consultant at this location. So thank you guys for adding to the stress of my recently deceased father and brand new baby and dealing with this probate stuff. If you do NOT know how to do something or it seems too complicated- then please send people elsewhere and don't waste their time. For other customers - go to another HnR block- I am a very patient person and I feel I have been put through the ringer. This entire situation was 2 appointments and several phone calls and here we are the day before tax day and they're not responding to me or helping. Good luck - I hope you have a better experience than us

I have used Michael's business to handle all my tax issues with my one rental property in Illinois…read more I moved here in 2014 from Florida. He and his daughter Michele (both CPA's) and partners. They both have provided excellent service and consultations on my tax/IRS issues! I am now in the middle of an IRS 1031 rental property switch that postpones dealing with Capitol Gains Tax! A good thing for tax avoidance rental property owners!

Helpful, thorough and courteous. We have had Mr. Emert prepare our taxes for 10 years and have…read morealways been satisfied.

Mike from Trinity Tax is great! He is clear, thorough and got our taxes done in a timely manner…read more His price is also right! We will continue to use Mike at Trinity Tax. Thank you Mike!

Mike of Trinity Tax Services did a great job on my taxes recently. He was personable, kindly…read moreexplained answers to any questions I had, and most important - didn't make an error. My taxes are somewhat complicated. He just made it easy. The taxes were filed timely and at a reasonable cost. Thank you Mike!

Janet Fadel, is a God send!! She helped me work through, what I thought was going to be a huge…read moremess!! Janet is extremely knowledgeable, she's a professional with a caring heart!! I highly recommend her to everyone!! Thank you again Janet!! An a big shout out to her very sweet kind assistant Bailey!! Julie Hirning

Janet has been doing taxes for longer then I've been alive and really knows her stuff. She treats…read moreevery client like family and is competitively priced. Most of her clients have been with her for 20+ years which says a lot.

Not only was it quick and done over the holiday weekend, which I didn't request. But it was just…read moreabout 1/2 the price of last year for us. But she did both of ours, I just wanted to find out how I mine was an EZ form but they don't have those anymore.

I just had my taxes done with Danita and she did a great job! I mean, who looks forward to getting…read moretheir taxes done? (me!) But when the preparer is also funny, knowledgeable and personable, well it just makes the whole experience even better. I get my federal and state taxes back quicker with E-filing, and Danita searched to get me the most of out my tax refund. I highly recommend her. Her office also handles payroll services and general bookkeeping.

I like this place, I've been coming here since 2010. Only thing is I always have to take the same…read morethings in when they should already have it.

Doesn't even deserve a one star…read more Sadly spending my time having to give a horrible review. I contacted them via phone and email a total of 4 times this morning. I was trying to reach Uyen who was recommended to my husband and I. The woman on the phone said I could reach her via email.. so I send an email to receive a response from somebody else named Pricilla. Two emails into it and getting nowhere I called AGAIN.. I was transferred to Pricilla.. asking why is it so hard to speak with Uyen.. I was blatantly told NO when I asked if I could speak with her directly.. PRICILLA.. not only were you rude, unprofessional but disrespectful.. I don't know how you manage a business with your attitude.. clearly not very well since you have poor reviews. How you can refuse to allow a customer to speak with the representative she wants to see if beyond me.. Shame on you for such poor customer service. Do not waste your time. I'm sure the workers are awesome but because a horrible attitude from the manager.. who also claims to be the owner.. Lost my service and I'm sure the service of future clients because of your lack of respect towards your customers.