Aaron Traxton is extremely competent and honest. I am so very appreciative of his compassionate…read moreservice. I recommend him enthusiastically. And Stacy is an absolute marvel!

Excellent tax accountant. Very knowledgeable and helpful. Have used their services for over 10…read moreyrs and alway so very pleased

This firm does not provide a link on their website for clients to write reviews. Now I know why…read more While I did not have issues with the Enrolled Agent who actually prepared my 2023 taxes, I did have an issue with the owner. She did not respond to numerous emails nor did she return numerous calls. When I finally reached her, she failed to take responsibility for the firm's error. Details: I left their offices on April 4, 2024 with taxes completed (or so I thought) and envelopes they provided pre-addressed to the IRS with instructions on how to make required quarterly payments. At the check-out desk, I asked if that was everything I needed to do and was told "yes." On May 29, I received notices from the City of Portland (Multnomah County Preschool and Metro Supportive Housing) for overdue balances (plus penalty and interest) totaling $4,695.03. Of that, $610.03 was due to penalties and interest. I paid but then started my attempts to contact the firm to find out why I had not been advised about these charges and/or given additional envelopes to submit my payments. It was not until JULY that I was actually connected with the owner, "Kristi," who was rude, long-winded, and dismissive. Her best offer was a $200 credit on the next two years of tax preparation. (Obviously I will not be going back!) Instead of the $610 penalty and interest I was charged by Portland, I said -- as a compromise -- I would accept $400 in cash. She responded "no," that she had "a business to run" and hung up. I lost $600 and lots of time. I was treated rudely and unfairly. I do not recommend this business.

Absolute freak show. First preparer wore a Micky Mouse tee shirt and munched on Hostess donuts and…read morecandy throughout our meeting. Second preparer was a mumbling stumbling fool who couldn't answer any of my questions. Both of these freaks claimed to be former auditors. Yikes! The icing on the cake was when I spoke with a woman who claimed to be an owner/manager. Her phony concern was betrayed by her crazy and very odd demeanor and the lack of follow-up. Her breath smelled like a sewer. Beware of this firm. It seems like they have grown way past their competencies.

They were very professional the one time I used them for personal tax preparation. Our primary…read moreCPA provided good follow-up. Very nice office, pleasant front desk, and somewhat easy parking.

Strong Counsel & Repeat Management of Tax Complexity…read more Jerry's been consistently smart, fast and easy to work with for several years of tax filings for my business and our family. His office has worked on international taxation issues and provided great CPA counsel to me as a business owner. His response time if very quick and he is readily available throughout the year whenever a question's come up. Highly recommended.

Chris Winn has prepared our taxes for a couple years. Easy to work with and gets the job done…read moreright. Friendly staff and easy appointments. Prices are reasonable. Thanks!

Very Professional tax service, provided by Amy & her staff. Highly recommend, especially if your…read moretaxes require a professional to ensure they are done correctly.

I'm surprised by the one-star review. We've been going to Gorge Capital (formerly Hardy and Holmes)…read morefor about 4 years now to get our taxes done by Jason. Everyone is very professional and they do a great job. As an established client, they send you a pre-planned tax appointment every year based on your preferred time, which you can just keep or call to change/cancel. This is very convenient, one less thing to do. They also send you a handy tax organizer packet ahead of time (pre-filled with your previous year's information) to help you get everything organized and ready. This makes your appointment go very quickly and smoothly, with no surprises. If you do forget to bring a form, they let you just drop it off when you can. If you can't make it into their office in person, they also give you the option of just dropping everything off or mailing everything to them and they take care of the rest. You do not pay until they have completed your taxes and you go to pick them up. If you owe any taxes, they'll have the forms/envelopes all ready and pre-filled for you, you just have to sign and mail. They give you everything nicely organized in a file and the best part is that if you ever get audited by the IRS, they will have your back. Jason also answered questions for us about college savings plans and the cost of college tuition for our son. If you refer a new client to them, they will also give you a token of appreciation (we got a gift card to See's Candy before) and they enter you into a drawing for a trip to Hawaii! Highly recommend for tax preparation!

Sad that they went away from tax service, always trusted Lindsay Holmes with our taxes ,always…read moreperfect returns!

We've been using Metzger Tax Service for a few years now, and we've always been pleased with their…read moreconsistent professionalism and promptness. Their office is comfortable, with snacks and clean furniture. They also have a private conference room for meeting to discuss files and any other pertinent business matters one might have. Their parking lot is quite large, but has a strange configuration that can sometimes bottleneck with other cars. Be careful when entering and exiting the lot.

I've been going to Metzger Tax Services for years. This will be my last year. I was charged an…read moreexorbitant fee for my taxes. The receptionist was very defensive when explaining why I was charged so much. I did not like her attitude and I did not like their fee increase. Good luck if you have a complicated tax situation. Mine was not.

*** UPDATE *** So Lisa contacted me with the concerns they…read morehad from their side. And the gaps in communication we had. Glad we were able to clarify each other. There are times when circumstances play an important role and frustration mentioned below was caused due to it. But Lisa showed commitment to address issues and to work with me to address all concerns. *** Original Comment *** These guys are just hungry for money. I have been doing taxes with them from 2013 to 2017. For 2017 I had given all the documents well in advance. Even then my taxes were returned on the last day. I stayed up all night going through them and found a lot of errors. Even then I payed them all the money they asked for no bargaining ever. After that I got 2 letters from IRS. I contacted these guys to get help as they had done the taxes. They said they are reviewing one notice and they will be a fee to file the reply with IRS. I said I will file the reply just tell me the computation of 2017 tax addition (Just a number) They waited till the last moment and then I get a mail saying they have filled a reply and I owe them $290. When replied back I did not hear anything back and then I get hit with a $243 Net 15 invoice and If I do not pay in 10 days 18% interest. I am really upset with these guys.

they cost me over 5k to do my taxes, they messed them up so much I had to pay for other services…read moreto fix the problem and I'm still working with IRS as per there completion of my taxes I owe way more than what they showed on the returns, - so I over paid for services that were wrong - wrong - and now I'm paying late fees to IRS from their services. I would never ever use this company again in anyway **and they were not there to help me figure out what they forgot to on my taxes **as I look at the years, I see so many issues and errors, I should have seen before but I had thought they had my best interest but I'm so wrong and should have seen it. I'm paying for it now

We used Ron 15 years ago for our taxes because my husband was a sole proprietor of a business and…read morehe was really helpful. He walked us through the process, responsive, & accurate. He was reasonably priced which we appreciated since we were on a tight budget.

I've been a client here for over 7 years. They are honest, have my best interest at heart and are…read morealways available to answer my questions. I've referred family and friends to Rowell. They are the BEST! As a small business owner they have helped me navigate through new tax laws as well as directed me how to best keep my business running through the toughest of times. Love these guys!