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    Strack & Van Til

    3.1 (77 reviews)
    Open 6:00 am - 12:00 AM (Next day)
    Updated 2 months ago

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    Beautiful Crown Prime Rib Roast

    Strack & Van Til Portage, In. Went above and beyond any expectations I could have hoped for. I Totally Appreciate the Manager Bill and Ryan in the Meat Dept. After a minor miscommunication with the shopper. They set me up and Manager Bill even personally delivered the Biggest and Best looking Crown Prime Rib Roast I have ever seen. just in time for that Perfect Easter Dinner. I have truly been Blessed many times by Portage, In. Strack & Van Til It takes the whole TEAM to give this kind of service like this. kudos to all of you Thank You Very Much

    a man sitting in a car
    Angela P.

    I like shopping in Northwest Indiana, and enjoy shopping here for groceries and Sushi. Yes, and Sushi. The prices are reasonable- especially compared to tax-crazy Illinois, and the store's Sushi is fresh. The sushi chef is personable and does a fantastic job. The store carries an assortment of wine and beer and I've never had a bad experience. I've visited this store countless times, too. Social distancing is practiced and the greeters at the entrance throughly clean each cart before rolling it to you. I haven't experienced this much in the land of Lincoln.

    Angie P.

    We ordered our wedding cake and cannolis from the bakery and it was fantastic! They delivered it to the hall and everything! The cake was delicious and the cannolis are always great! Everyone was so on top of their game I would for sure recommend it for anything and definitely a wedding! They even let you do a cake tasting for it which is always a nice touch!

    fresh fruit for kids to take one
    Michelle M.

    I am a grocer's worst nightmare. I really am. I am the girl who's always asking the poor produce guy if they happen to have anything fresher in the back. They always come back with options even though really the stuff that's already out is perfectly fine. I am also the girl who always reaches for the box that's behind the box that's up front. Yep. I confess. That's me. And still. No one has ever asked me to leave. ^_~ They always carry the things no one else carries. Himalayan Pink Sea Salt for instance. And daikon. And their sugar free chocolates are always fresh. Yes, I can tell when they are not. The store is always clean and everyone is friendly and HELPFUL. Sometimes too helpful. So... in the interest of full disclosure... there is one lady at the registers who will tie my produce bags. I don't know why she does this. I am a grown woman. If I want my produce bags tied I am fully capable of tying them myself. However, they always have plenty of lines open so I'll just stand in someone else's line cuz I don't wanna hurt anyone's feelings. And just yeah... And... AND... they have this little display of fresh fruit for your kids to snack on while you shop. Now, my son is too old to actually "participate", however, there was one instance when my blood sugar was dropping low. I mean LOW. Yes. I helped myself to a cutie and, yes, it was delicious. And before any of ya'll wanna be sending me messages or leaving comments I totally offered to pay for that cutie at the register and the sweet lady totally wouldn't let me. She said she was happy to take part in saving my life. Bahahahaha! No joke. Her words. =] My review is already too long but I couldn't write one without writing about the beautiful flowers this place always has for sale. I never buy any cuz I'm on a budget but I always park in the same spot so I always enter and exit through the same doors. Just so I can catch a glimpse. They make me happy. Okay. One last thing. I would totally leave an extra star if I could. BECAUSE... they donated 40 cases of water to my son's school for their Walk A Thon. And that's kind of amazing.

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    3 years ago

    Horrible produce!!! Rotten strawberries constantly! Stop selling rotten produce. I have to go to Aldi right after to get my produce.

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    Page 1 of 2

    Ask the Community - Strack & Van Til

    Review Highlights - Strack & Van Til

    Coming from Chicago to visit family, I love this Strack and Van Til location!

    Mentioned in 2 reviews

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    Whole Foods Market

    Whole Foods Market

    3.5
    (82 reviews)
    1.7 mi
    $$$

    Excellent clean store! My favorite dept is where I purchase…read more my Green Monster Smoothie Excellent drink well made staff is so nice and efficient. I'm regular there get my smoothie!!!

    Subject: Formal Complaint Regarding Service, Product Quality, and Manager Conduct…read more I am submitting this complaint to document a deeply disappointing and frustrating experience at your store that warrants immediate review by leadership. I have been a loyal Whole Foods customer for years, regularly purchasing flowers and groceries, which makes this situation especially upsetting. I recently purchased flowers for my mother, only to have them wither the very next day. My mother was upset, and I contacted the store to resolve the issue. When I spoke with a manager named Mia (possibly spelled Mya), I was told to "bring pictures of the flowers." I found this request insulting and unnecessary -- particularly because she was the one who rang up my purchase and because I have built a consistent, professional rapport with her as a regular customer. Being asked to "prove" the issue felt dismissive and accusatory, as if my integrity were in question. When I returned to the store for a replacement, I was told that I had not been charged for the flowers in the first place -- an error made by the store. Manager Josh then stated that "associates make mistakes all the time." While I understand that mistakes happen, what concerned me was the lack of accountability and the complete absence of any meaningful customer consideration. Despite the inconvenience, the poor product quality, and the disrespectful interaction I experienced, I was not offered a discount, an even exchange, or any gesture of goodwill. To make matters worse, during this visit I purchased additional flowers and an orchid at full price. Even then, no one made any effort to acknowledge the situation beyond repeated apologies. Apologies without action do not resolve the issue, nor do they demonstrate that my loyalty or business is valued. A customer who has been inconvenienced, insulted, and sold a defective product deserves more than empty apologies. Respect is shown through action -- whether that is a discount, a replacement without interrogation, or a simple gesture that acknowledges the customer's experience. As the saying goes, "People don't care unless they know you care." At this point, I did not feel cared for, valued, or respected. In the movie Jerry Maguire, the famous line "Show me the money" became iconic because it represented proof, not promises. I am asking Whole Foods to show me -- through action, not words -- that my business matters. If this is not something your store can demonstrate, then I will take my loyalty elsewhere and make my concerns known. I am requesting a formal review of this incident, including the conduct of the managers involved, and an appropriate resolution that reflects the seriousness of this experience.

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    Whole Foods Market
    Whole Foods Market
    Whole Foods Market

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    Strack & Van Til - bakeries - Updated June 2026

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