Cancel

    Search

    Stout Heating & Air Conditioning

    4.4 (7 reviews)
    Open Open 24 hours

    Get pricing & availability

    Response time

    10 minutes

    Response rate

    100%

    Covered by Yelp Guaranteed

    Your project with this business is eligible for coverage up to $2,500 when you hire through 'Get pricing & availability.' Terms apply. Learn more

    Services - Stout Heating & Air Conditioning

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    Stout Heating & Air Conditioning Photos

    More like Stout Heating & Air Conditioning

    Recommended Reviews - Stout Heating & Air Conditioning

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Stout Heating & Air Conditioning

    Aire Serv of Rowan County

    Aire Serv of Rowan County

    (10 reviews)

    Aire Serv installed our HVAC system quickly and cleaned up after themselves (you'd be surprised at…read moresome of these places...). They had a great rate, communicated well, & even submitted a rebate for us with Duke. The system they installed is super efficient. We've used it for both heat and A/C already, and both work quickly and well. I recommend them if you need repair, maintenance, or a replacement.

    Update: I do still believe that everyone should do their own research on repairs and pricing, and I…read morewas not happy with the pricing/clarity from Aire Serv. However, I was impressed that the owner personally reached out and addressed the issues head-on, without deflecting or being derogatory; frankly, that level of humanity is not common anymore, and I felt that warranted a change in the review level from "negative" to "neutral". I left the previous comments to give context to the owner's reply, but would also point out that anyone who takes the time to respond to a dissatisfied customer in a professional manner, deserves consideration. As always, I encourage everyone to do their own research, and to carefully consider their options for any work they order done. That being said, I would also encourage anyone to be very careful with Aire Serv. The technician was on time and did his inspection appropriately; otherwise, I would indicate this business did not warrant even one star. The tech indicated a part replacement was needed, and that the unofficial estimate was around $1000. He also indicated he had just done one, that came in around $700. I mentioned that the unit would probably need an additional part eventually, and I asked him to give me a differential quote if that were done as well. Here's where things get dicey. Either the company is insanely greedy, or inept, neither being a good reference. The estimate sent to me was well over TRIPLE what his previous repair had been. I know, Aire Serv will complain that "all units are different" and "all parts costs are variable". That's true, but i have two rebuttals: 1) your technician is the one who offered the information. 2) I called *multiple dealers* who were all mystified by the amount on the quote I received. No amount of Aire Serv "quality" justifies that kind of mark-up. I have examined the estimate a dozen times; it specifically states it is only for the initial part, not both. Why does this matter? Because the company that received my patronage did quality work, was responsive, and was 1/3 cheaper. Not a few bucks, but a THIRD. I don't know about you, but that's a lot of money in this economy. Was it a mistake? Possibly. But even in that case, whoever wrote up the estimate didn't check it or do it correctly. It has been said that if a vehicle is built on a Monday or Friday, they tend to have less attention to detail and care in the process. You may think that's fine and good- until you buy the vehicle that was built on a Monday or a Friday. While some customers have gone on record with good experiences and I may have had a "Monday or Friday" experience with Aire Serv, it ultimately doesn't matter: trust has been demolished. I gladly paid the diagnostic fee and washed my hands of this company. I wrote this review to share my experience and to say, whether home repair or anything else, never just accept what is offered. Ask questions, verify parts and prices, and decide what you think is fair and reasonable. Don't get "Aire-Served".

    Stout Heating & Air Conditioning - hvac - Updated May 2026

    Loading...
    Loading...
    Loading...