Mike has helped us with HVAC issues. Recently installed a pump in our basement. Jonathan…read moreinstalled it. Work is done quickly and proficiently. They are also very efficient at returning your call, and have always got out the same day. We wouldn't trust anyone else with our home needs. awesome work, very friendly, and knowledgeable.

The AC went bad and the temperatures were in the nineties. Air Pro had a new system installed the…read morenext day. My mom is 84 and was suffering from the heat. Mike could have charged us anything. Instead we got a great price and excellent service. They are great people to work with. I would highly recommend them to anyone.

I had G&S come out this morning for a basic cleaning of my HVAC. The tech, Matt, was very…read moreknowledgeable and professional. He did a great job and, thank God, no major issues of repair necessary. I can highly recommend this company and Matt. An aside: when I asked my neighbors whom to contact to do this cleaning, everyone recommended G&S. There's a reason!

Prior to 2022, I had good experiences with G&S Metal. Prompt and friendly service with reasonable…read moreprices. Unfortunately, the pandemic has affected our local HVAC companies. We had to replace our 112-year-old foundation. This was a huge, four-month-long project. To begin, we had to have our blowers moved out of the way for the duration of the work. Then, once the foundation was complete, we had to re-install them. When calling to remove the units in December 2021, I got an appointment for two days later. The two-man crew showed up early, removed the units, and were finished in less than two hours. I didn't suspect anything had changed with their service. In fact, the crew said I wasn't going to be billed until I reconnected the units. I was happy about that since the foundation work was extremely expensive! When removing the blowers, the R22 refrigerant must be collected and stored, since it's harmful to the environment. This refrigerant is worth more than $400 per pound in 2022 since it is no longer produced, and most units built prior to 2020 still need it for cooling. Fast forward four months. I called to schedule the reconnection. It took several weeks to get a call back to schedule a time for the work. After getting the first appointment, it was canceled two days later. After another week of calling back for a reschedule, I was put on for the following week. When four techs arrived, they said the ground was too soft to do the service then, they wanted to wait another two weeks. When the crew finally returned to re-install the units, I was happy I have Ring cameras all around the house, and inside too. One member was taking as many as five smoke breaks an hour (see attached images). The other was a slow mover and liked to take air-conditioned breaks in the van. Seven hours later the units were reinstalled, and we had cool air again! I was disappointed it took so long to get the reinstallation scheduled but was ok with the amount of time it took two people to reconnect, recharge, and get the units up and running again. Until I saw the bill. $2,414.00. There was only a single line item: "Remove outside units and reinstall". Even if you ignore the smoke breaks, phone calls, and air-conditioned breaks and assume they worked all 9 hours. That's $268.22 an hour for labor. Not to mention, that $2,400 would have been a significant down payment towards a new more efficient, and environmentally friendly system. When I called for an explanation, I never heard back. It's been almost a month of radio silence from them. I must wonder if the delay on reinstall was due to the value of the refrigerant that was reclaimed from my two systems. In the two systems, there were about 24 pounds of refrigerant. $9,600 is a great deal of money. When I started calling other HVAC companies to re-install my units, I would have had to buy that refrigerant to re-fill the systems. That's why I ultimately waited on G&S to complete the work.

My gas furnace was short cycling for a while and everything I tried to solve the problem didn't fix…read morethe short cycling. I called 2Roots and Nick Jr. was there the next morning at 8 AM. He quickly analyzed the problem and identified the issue. He was able to fix the issue and stayed around to ensure that the problem was solved. 2Roots is my go to for all my HVAC work. They are professional, efficient, and trustworthy. It's great to support a business that really cares about their customers.

Two Roots was recommended to us by a friend about a year ago. They came out and serviced our 10+…read moreyear old HVAC unit a few times and were always affordable professional, prompt and efficient. Our HVAC unit was on its last leg and it finally died. When we called Two Roots they came out the same day did a full evaluation on replacing the entire system. We had a very professional quote with four pricing options later that day. We made our selection based on our budget and the HVAC features we cared for most. The unit was ordered and installed two days later and we are now enjoying the comfort of cool air in our house thanks to Two Roots... The team of three, Nick Sr, Nick Jr and Ed made sure that all precautions were taken to protect the inside of our house as they had to access our attic for one of the units. We highly recommend the professional team of Two Roots for all of your heating and cooling needs...

Eric Andrade performed a 6-month maintenance of my heat pump and attic AC unit. He spent an hour…read moreand used his phone to show me about 30 pictures of what he had done. Among the work done was to clean my heat pump fins and check the voltage on various components that have to be replaced if the voltage is too low. Eric is polite, professional and expert and I recommend him highly. I was thoroughly impressed with his expetise.

I was given Artic Deserts number by a friend when I was having issues with my AC keeping the house…read morecool this past week. I spoke with Mr. Eric and he came out and diagnosed what was wrong with my system and explained what needed to be done to fix it. It didn't take long for the parts to arrive and they came back out and instantly repaired it. I can't say it was cheap but I'm extremely satisfied with the service and now I'm cool and relaxed in my home! Mr. Eric even took the time to fix a broken hinge on my front door just because it was getting caught. I appreciate Mr. Eric and Artic Desert and I will definitely be calling back in the event of any other problems. Thanks again!

Great customer service; from answering the phone to support on problems…read more Arrived on time. Quick diagnosis and parts available on the truck. Technician gave an excellent explanation to my wife while I was not at home.

Justin was very helpful to us this week. Our unit stopped working two days before Christmas. He was…read moreable to get the part we needed and have it replaced on Christmas Eve. We have also used Race City previously and had a good experience. Pricing is reasonable in comparison to other quotes. Highly recommend.

Suddreth Heating and Cooling was wonderful! Responded very quickly and even fixed my HVAC until he…read morecould replace it so I wouldn't be living in the heat. Very reasonable! Highly recommend!!!

Company owner is very clean, hardworking and provides great value for money. I have given them my…read moreHVAC maintenance as well and will be using them in future for other HVAC work.

I've had Andersen Heating & Cooling service my furnace and AC unit for the last nine years and have…read morehad only positive experiences. I did break-away to another company for a couple months, per a friend's recommendation, but went back to Andersen. The other company told me I'd have to replace my AC unit and my furnace. That was four years ago. I still have both units today and they are running great. The other company seemed more interested in what they could replace or sell you. You see them advertise everywhere. Andersen also recommended replacing my disposable air filters with stainless steel and mesh filters when we first moved in. They will replace them should they ever have a problem, mine still look new. Note: They aren't cheap, but mine has more than paid for themselves over the last nine years. All you have to do is vacuum the mesh screens, wash with your garden hose and let dry. I do this at the first of the month. I was VERY skeptical but bought one for the downstairs and upstairs. The airflow is much more powerful than your standard filter and less stress on your furnace. I'm also not making a trip to Lowe's and filling up our landfills with old filters. One of my better investments. Another nice thing is that we have had the same Andersen and Heating technician for the last three or four visits. Duncan is very professional and very knowledgeable and I hope he continues to be our service tech!

I was calling around getting estimates and I saw a commercial stating, "we will never overcharge…read moreyou for a part, repair or service. BS. I already had a coupon for an AC tune up with another local company for $69. The guy that answered quoted me a price of over $200. Is that not proof?

Randy and Jeremiah of Cool Tech Heating and Air are the BEST! They kept my old system up and…read morerunning for years and when I needed to replace it they guided me through the process of choosing the best unit for my needs and it's been perfect. They are honest, knowledgeable, reliable and fairly priced. I highly recommend them!

I have been a customer of Cool Tech (Randy) since June 2018. Over the years, Randy has serviced two…read moreof my properties numerous times and even replaced an AC unit at one of them. Cool Tech (Randy) provided my wife and me with excellent customer service in the past, which prompted us to write a favorable review five years ago (Brwnblk R). However, about two years ago, we informed Randy that we were canceling our priority maintenance agreement, and he assured us that we would receive a refund. Despite countless follow-up phone calls and messages to both Randy and Jeremiah, our concerns have gone unanswered. The lack of communication, failure to issue the promised refund, and overall unethical practices have been extremely disappointing. What once was a positive relationship has unfortunately turned sour, prompting this negative review. I urge other consumers to seek alternative recommendations for heating and air services. Unethical business practices like these should be avoided at all costs. Marion B.