They recently renovated their parking lot which is nice because before you were at risk of being towed or at risk of being stuck in the lot due to how small it was. The staff is nice enough - but some look like they don't want to be there which is insane since your job is to sell weed (coming from a budtender myself). The menu is big enough - as of recent they have had the entire store up to 35% off which includes all brands - that has made them one of the cheapest around! They also make sure to take medical patients before Walkins which is nice. read more

Normally I'd say this was a decent spot, but they're not on their game today. I took an Uber all the way out to Story only to be greeted by a locked door. Apparently a pipe burst and flooded the back...but no one has bothered to update the website OR show the store as closed. So lights are on, people are showing up, everyone is sitting inside, and you can't go inside. This was a waste of time, a waste of TWO Ubers, and a waste of a good sale. There's an amazing deal today that I'm positive won't be around tomorrow...which doesn't really matter because I won't come back. There are too many good dispensaries out there with better customer communication (seriously, they could update the website to show they're closed and save people time and disappointment!). read more

Story Cannabis - A sign on the door is meaningless to people who have shown up. POST THIS INFORMATION ON YOUR WEBSITE! - Cannabis Clinics Near Me - Cincinnati, Ohio

From check-in to check out, everybody was very kind! I do have my medical card however I did go in on 420 and I knew there was gonna be lines so I just waited in the normal one and it was pretty fast!! I did save so much money 40% off this entire store can't be beat! read more

Story Cannabis - Buckeye 1/2oz rainbow runts - Cannabis Clinics Near Me - Cincinnati, Ohio

The people are cool, I haven't had any issues. The prices seem a little inflated compared to the other places I go. The main issue is THE PARKING SUCKS. Haven't heard any updates about it recently either. read more

Beau is awesome! Super helpful and friendly. New to the area and this place is great!

This place has some deals and good brand products.there are good employees here but a lot of times they are under staffed and slow.if I didn't have my medical card I probably wouldn't go there, medical patients come first.parking is hard sometimes but this is a good dispensary.they just need a quicker system read more

Staff is really friendly and helpful, they have a nice selection of products, and it's well priced. Happy to have such a nice go-to spot in Cincy read more

No idea what the negative reviews are on about. All of the staff I interacted with were kind, & informative. Cannot believe how quickly I was in, & out on 4/20. Great deals, too. Parking lot sucks, but whatever. I will def be back! read more

Went into the shop 20 minutes before close with a pickup order already placed. They denied me because they "won't have time" to grab my order. I'll give my money to another shop. Next time, say it with a smile on your face at the very least. read more

I came in towards close and the pink haired hostess was rude and condescending. They stop service 30 min prior to close and this was treated as common sense when it's never mentioned. My first and most likely last visit to this dispo- I had a much more professional and enjoyable experience at the Landing Dispensary the next street over. Do yourself a favor and just start there read more

Horrible customer service wouldn't let us exchange within 10 min of buying the product we wanted to return or exchange and they simply told us we could not. Nothing was opened we never even left the parking lot pathetic will never return read more

If I could give a zero I woulddd first off the lady with purple hair and and nose piercing was very rude. I understand that cussing is in this kind of work atmosphere, but it's another when you're cussing towards us with an attitude.... I will say it was fast considering it was our first time, but no one really gave any suggestions or showed us anything that other dispensaries would !! I'm just saying we will never be back it was a horrible experience when all we wanted to do was get our flower and have a good time plenty of other amazing dispensaries around rather than this one read more

customer service was great and bud was even better. Will be back for sure to try some different products.

Starting with the man at the door outside was super nice with a great smile. I walked right in Stephen took care of me guided me in my choices. And was super nice and informative. Great experience this was my first time in the dispensary!!! read more

Absolutely lied and said they have regular THC products. It's all THCa which is a SCAM AND NOT REGULAR WEED. Forget this place.

Really no stars for you! Just based on customer service standpoint horrible experience I would expect to see some type of professional customer service this is a business after all! I mean really I felt like I was at McDonald's seemed as though training may be lacking! Highly unlikely I'll be back or recommend. read more

Very helpful with questions and the effects of certain strains. Hassle free and rarely have to wait.

this is one of the best dispensaries in Cincinnati. Their deals cannot be matched, the staff is friendly and I am always in and out. place your order online for the best experience read more

the bud was good but after smoking over a half on boscotti mints I grinded some nugs up and pulled a literal piece of green thread like clothing thread in the grinder I though it was hair at first but was blown away to find that in the weed read more

Story Cannabis - Here is the thread we found in our grinder after grinding some nugs up - Cannabis Clinics Near Me - Cincinnati, Ohio

No THC information on their products. Their prices are way too high. They need someone who is better experienced on their product information read more

place constantly closes 15-20 min early almost everyday n tell u if ur there 30 min or less b4 close u have to have a online order. So when u do a online order bc u know u won't b there til 20-30 b4 close just to see that they closed 20 min early yet again read more

the "manager" was literally wearing highlighter yellow rubber rain boots while the sun is shinning, definitely need better management and staff. i got denied sale because i asked why if there's three lines (walk in's, medical and pickup) did i place an order an hour ago, come in stand in line for over 30 mins and watch at least 6 walk in people get served before me. the old lady at the register couldn't handle my question and got mad and just kept asking if i wanted to talk to her supervisor. all i wanted to know is why place an online order if i have no priority over walk in customers when to my understanding that's the point? she then said i was raising my voice being rude and went got her supervisor and told him i should be banned? i then was like who cares just finish the sale, when another employee pokes there head out the window and screams "just finish the sale" which is what i had been asking them to do this whole time while the old lady is still running her mouth. then the "manager" not sure who made this kid manager then follows me outside as if i just caused a scene for asking why the customer service was being handled poorly. overall horrible place with rude ass employees!!!! will be going back to my pride and true, THE LANDING the BEST in cinci. read more