Um we were cruising down the road and found this location on google maps . Got off the interstate…read moreand drove about 5 miles . We pulled into a dilapidated medical building with a boat in the back . Trash everywhere, no parking ... sketchy folks in the parking lot . We didn't even go in , we turned our bus around and got back on the road . Naw ..... I gave 3 star cause it might be nice inside but I'll never know

Scheduled for 10 am, no call. I've called back 3 times and promised a call. Still waiting at 11am.read more

Was treated with rudeness by the employees, me and disabled wife were ripped off and the owner…read moreinsults us instead of apologizes. Proceed with caution and if you leave a negative review be ready to be told you're wrong in the replies. If any store gets mad and wants to insult you for giving them your money and telling you your bad experience is wrong isn't a business worthy of trust. We didn't even ask for a refund or replacement. I guess people in wheelchairs who buy something are somehow wrong because you charged her almost 50.00. Get over yourself pal...

This has been me and my families go-to place when it comes to finding cannabis that helps with…read moreseizures, pain and neurological problems, but they also have delivery as an option which is a huge bonus and they listen to delivery instructions. You're not 21 but you are a medical card holder? Don't worry, this place accepts medical cards and delivers if you don't have access to transportation. I'm not gonna lie the parking lot is small, but due to the position of the shop and road, I don't think it's entirely their fault, it's just Hamilton. You want the bag put on your door handle for easy access? They read the note and have always been polite. You're not going to have it rudely put on the door where you knock it down while opening or somewhere where you struggle to get it, they always go above and beyond with communication and general kindness, I really appreciate it as someone with mobility issues. You want it delivered in a box because it's snowing/contents could spill out? They got you, and they'll always put it somewhere easily accessible, text you if something is out of stock and openly communicate with you. I receive notifications for all steps of the process and given a good estimate on the delivery (usually a 2-3 hour time frame). You have questions about what you're buying? You can give them a call or text, they are usually very polite and ask for suggestions. The actual products, It's a little pricy compared to some, but you get what you pay for it's nothing im not used to, it's good quality and it works for my seizures so I don't complain. when it's high concentration it's usually more expensive in general. Only reason why I didn't put 5 stars, is I wish there was more in stock and they updated their online shop more frequently. It's more of a higher up issue than the on sight employees. I'm not entirely sure why, but It doesn't look to be like they get a lot of shipments in and they are often out of stock for a lot of products, including some of my go-to products which have been a bummer at times. They offer replacements if you've already paid with something in the same or greater price range which is very sweet of them. I'm more worried for them since their paychecks are their sales. But it also could be due to the funky weather delaying shipments. Even still, I've notice it a lot over the years me and my family has used them. I would genuinely recommend these guys if you need something reasonable in price, have a medical card and/or no easy access to transportation.

I would like to start off by recognizing how pleasant everyone is. Exceptionally so. And the…read moredispensary is very attractive. The parking lot is another matter entirely. You go in and go out in a very narrow shared space. And there are parking spots quite near this in and out space, further crowding movement to and fro. As you are entering after turning from Dana there is very little to distinguish where the entrance is, perhaps due to local ordinance. A simple bright stripe (for instance) on the very edge of the building would distinguish where it all takes place. Which gets to the heart of the matter... The selection and the pricing of the products offered is well worth the trip. But I'll stock up the next time to limit those other experiences. The one star off is due to the parking lot situation. Simple fixes would make it safer and more welcoming.

I love this place - not only does the menu have tons of options but the staff is knowledgable and…read morenice and I always get in and out! If you are industry you get 30% off which might be why I am there 3x a week! The parking lot sucks tho - the entrance is the exit and it can get congested.

Knowledgeable and pleasant staff. Easy to get to and and prompt service. Good variety and many…read moreoptions to choose from.

Every staff member is incredibly knowledgeable, friendly and I feel very lucky to have them so…read moreclose by. They always take the time to explain things thoroughly, making the whole experience easy and reassuring.

The only reason I docked a star is two things - the fact they got rid of their stacking discount …read more. I am still so upset over this as before this I shopped here 3x a week. I am also docking a star due to like others said the disounts changing and saying one thing online but something else when you get there .. any other place they honor the price online when you ordered but here will literally delete the discount then make you pay full price and explain website error. Otherwise I like the products and the staff.

I do believe the idea of The landing is awesome, the 1 on 1 experience with bud tenders are awesome…read moreand so is mobile ordering My issue I have is with the website and the bud tender not disclosing that I was purchasing a DELTA 9 / 8 Blend product vs what I believed was normal THC Funny enough while talking to my bud tender I even said I am hopeful this stuff is better the the smoke shop delta 9 / 8 and she did not mention it was infact the same delta 9. Wish it was a little more transparent

Friendly, professional, and highly informative. I would 100% recommend them to anybody interested…read morein pursuing this form of treatment!

James goes over and above what any other med card place would. Good at explaining what you need to…read moredo and whats involved in getting a card.

Located next to the Sazon Sureno food truck. We just had lunch there and noticed the Dispensary…read morenext door. I wanted to check it out since I am almost out of gummies. I usually get gummies that helped me sleep. When you walk in, they check your ID and after that, you go through a security door. You can order online, walk in or use their drive thru. They have everything you can think of (gummies, vaping, flowers, etc) and all at a reasonable price. I mainly use the THC/CBD. The the staff were very helpful and since my name is already in the system, the product I bought was locked in so if I forget, it's in their data base. I'll definitely be back.

1. Overpriced products compared to every dispensary in the area (higher price for the same…read moreproducts) 2. The people that work here will allow massive lines to build up while giving long sales pitches and excessive talking while dozens of customers are waiting to be helped. I've seen this happen at least 6-7 times. It's always a slog to come here compared to any other dispensary in the area. This isn't necessarily a bad thing if you aren't in a rush.

Everyone was so helpful and they had a great variety of products from gummies, chocolates, lozenges…read moreand of course lots of weed.

The wait times here have increased which is ironic because there has also been an increase in the…read morenumber of staff members on the floor, in the back room, or out back. The customer service, at one time very good, has also been markedly diluted to the point where last time I was there I felt like I was at a craft brewery that was about to fail because 1) the market is over saturated, and 2) staff treat you like they are doing YOU a favor by selling you their product. It reminds me of Taft Ale House on Spring Grove right before they went under. The staff there were aloof and dismissive. The craft brewery market was over saturated. They and several others folded. On account of the dispensary market now becoming flooded and the lack of training towards customer service I won't be surprised at all if Queen City Cannabis in Norwood is closed within 12 months.