I was treated very well. The people were very friendly and helpful. I will visit them again…read more Thanks!! Vickie

I went here all the time but they have recently changed and they don't have any deals. U can get…read morethe some stuff at other places a lot cheaper. 3.5 under 25 at the garden..

This has been me and my families go-to place when it comes to finding cannabis that helps with…read moreseizures, pain and neurological problems, but they also have delivery as an option which is a huge bonus and they listen to delivery instructions. You're not 21 but you are a medical card holder? Don't worry, this place accepts medical cards and delivers if you don't have access to transportation. I'm not gonna lie the parking lot is small, but due to the position of the shop and road, I don't think it's entirely their fault, it's just Hamilton. You want the bag put on your door handle for easy access? They read the note and have always been polite. You're not going to have it rudely put on the door where you knock it down while opening or somewhere where you struggle to get it, they always go above and beyond with communication and general kindness, I really appreciate it as someone with mobility issues. You want it delivered in a box because it's snowing/contents could spill out? They got you, and they'll always put it somewhere easily accessible, text you if something is out of stock and openly communicate with you. I receive notifications for all steps of the process and given a good estimate on the delivery (usually a 2-3 hour time frame). You have questions about what you're buying? You can give them a call or text, they are usually very polite and ask for suggestions. The actual products, It's a little pricy compared to some, but you get what you pay for it's nothing im not used to, it's good quality and it works for my seizures so I don't complain. when it's high concentration it's usually more expensive in general. Only reason why I didn't put 5 stars, is I wish there was more in stock and they updated their online shop more frequently. It's more of a higher up issue than the on sight employees. I'm not entirely sure why, but It doesn't look to be like they get a lot of shipments in and they are often out of stock for a lot of products, including some of my go-to products which have been a bummer at times. They offer replacements if you've already paid with something in the same or greater price range which is very sweet of them. I'm more worried for them since their paychecks are their sales. But it also could be due to the funky weather delaying shipments. Even still, I've notice it a lot over the years me and my family has used them. I would genuinely recommend these guys if you need something reasonable in price, have a medical card and/or no easy access to transportation.

Was treated with rudeness by the employees, me and disabled wife were ripped off and the owner…read moreinsults us instead of apologizes. Proceed with caution and if you leave a negative review be ready to be told you're wrong in the replies. If any store gets mad and wants to insult you for giving them your money and telling you your bad experience is wrong isn't a business worthy of trust. We didn't even ask for a refund or replacement. I guess people in wheelchairs who buy something are somehow wrong because you charged her almost 50.00. Get over yourself pal...

Every staff member is incredibly knowledgeable, friendly and I feel very lucky to have them so…read moreclose by. They always take the time to explain things thoroughly, making the whole experience easy and reassuring.

don't come here if your looking to get in and out quick. very weird environment. set up more like a…read moredoctors office so if your looking for a dispensary experience this is not the place. they also have a bunch of weird rules that ruin it and they turn a 2 step process into a 4 step process.

The staff at this location seem to be nice enough but I would not say they are knowledgeable…read morecompared to other dispensaries in the area. The menu is big enough and the prices are cheaper compared to others and usually the whole store is 30% off for medical. The parking situation and the quality of the product is where I am docking a star. The parking is atrocious - only one way in and out and with the construction in rookwood right now it is 1000x worse. The neighbor at the beauty salon next door is rude and will chase you to your car. The product quality - I have got bud that was stale and concentrates that were melted.

Great prices, selection and service. And it so good it requires no less than eighty-five words to…read moremention that.

I've been going to story cannabis for a few months now and haven't had any problems before, but…read moretoday I bought three pre rolls and one one was already empty so so one in the back took the product from its packaging and put it back in stock and they sold it. They obviously didn't know but when I went back in to see if it would be replaced they said they can't just give weed away and I even offered to buy a new one half off and they still refused and they told me I would need to contact the distributor, so I had to buy a brand new pre roll right there full price. I did contact the distributor and they obviously didn't respond so in the end story didnt try to help me at all they let there employee or who ever steal from there stock and they let me a veteran pay for it. nice staff doe

I have absolutely no problem with the folks that work at this dispensary. They have always been…read morenice and very helpful. The company itself, however, is not one I place any trust in. Their website claims to have a Loyalty program that will offer you points for purchases which you can then trade toward the purchase of accessories. But, in my case, though I have made several purchases there and have confirmed a few times with them that I am a member my points total shows 0 points when I access the program. And all of my receipts show 0 points awarded for my purchases. They also claim that if you join Loyalty you will receive heads-up announcements of store specials. I have received not a single announcement, not a single email or communication. When I mentioned this at the dispensary I have been told that it works for some folks and not for others. And they have no explanation or remedy for the issue. I consider this BAD customer service, if not outright deception. So despite my otherwise excellent experiences with the people that work there I withdraw my support for this dispensary. If they are unwilling to be upfront with their customers, they don't deserve the business.

The employees are nice enough but the selection mixed with the prices could be reworked. I only…read moregave two stars because this is one of the only dispensaries I know of that refrigerates their concentrates.

Lied straight to my face…read more Me - "is this real THC, none of that delta-8, delta-9 garbage?" Sales person - "oh yeah, none of that garbage, nothing it real THC here." Right on the package, delta-8, delta-9.... Never to return I will.

Friendly, professional, and highly informative. I would 100% recommend them to anybody interested…read morein pursuing this form of treatment!

James goes over and above what any other med card place would. Good at explaining what you need to…read moredo and whats involved in getting a card.

very east to use and very friendly thanks much friendly…read moreadvice from knowledgeable workers neropathy is what i need to work on

This location has very friendly staff they are helpful and knowledgeable, it's very clean and…read moreprofessional. There's also an ATM inside to pay with cash. Sometimes there are seasonal deals too!

Long Lines and then its "roll the dice" and hope you get service not from an obnoxious immature…read morehuman being. " I JUST WANT MY SHIT"

The cashier that assisted with my online order was so high it was like he was moving in slow…read moremotion. I was also given the wrong item (different color) and when corrected, was told they didn't have it which was just a little disappointing. The area was clean though and nice on the inside. I didn't have a long wait when I entered but the wait time at the cashier was longer because of the above.