I've been going to story cannabis for a few months now and haven't had any problems before, but…read moretoday I bought three pre rolls and one one was already empty so so one in the back took the product from its packaging and put it back in stock and they sold it. They obviously didn't know but when I went back in to see if it would be replaced they said they can't just give weed away and I even offered to buy a new one half off and they still refused and they told me I would need to contact the distributor, so I had to buy a brand new pre roll right there full price. I did contact the distributor and they obviously didn't respond so in the end story didnt try to help me at all they let there employee or who ever steal from there stock and they let me a veteran pay for it. nice staff doe

I have absolutely no problem with the folks that work at this dispensary. They have always been…read morenice and very helpful. The company itself, however, is not one I place any trust in. Their website claims to have a Loyalty program that will offer you points for purchases which you can then trade toward the purchase of accessories. But, in my case, though I have made several purchases there and have confirmed a few times with them that I am a member my points total shows 0 points when I access the program. And all of my receipts show 0 points awarded for my purchases. They also claim that if you join Loyalty you will receive heads-up announcements of store specials. I have received not a single announcement, not a single email or communication. When I mentioned this at the dispensary I have been told that it works for some folks and not for others. And they have no explanation or remedy for the issue. I consider this BAD customer service, if not outright deception. So despite my otherwise excellent experiences with the people that work there I withdraw my support for this dispensary. If they are unwilling to be upfront with their customers, they don't deserve the business.

I'm totally astonished by the current state of modern health care in which we live in these days. I…read morecalled to make an appointment to schedule a multi-year procedure (repeat in 5-7 years). I'm at year seven. After taking some basic information the team member who I was speaking with said I would receive a call from my physician's scheduling team, (period - no other comments) I then asked what facility my physician used to perform this procedure and was told, the scheduling team will have that information. 24+ hours later, no return phone call so, I called back. (* Here's where the astonishment kick in.*) I was told it could take A WEEK before I would get my scheduling call back. This is 'astounding' (other unsavory adjectives came to mind).

Rude security guard. Not enough parking available but have two empty spots reserved for medical…read morepatients. 4 spots total and 2 just sit empty but you can't park there. Overpriced and not worth it. Worth your money to drive farther away

Started off good but now prices are too HIGH.... cheaper to buy seed and grow our own NOW....read more

The only reason I docked a star is two things - the fact they got rid of their stacking discount …read more. I am still so upset over this as before this I shopped here 3x a week. I am also docking a star due to like others said the disounts changing and saying one thing online but something else when you get there .. any other place they honor the price online when you ordered but here will literally delete the discount then make you pay full price and explain website error. Otherwise I like the products and the staff.

I read some of these 1 star reviews and all I can think of is how ill-informed and childish these…read morereviewers must be. They're not going lose their license over someone buying a sale item after the sale. It's not like Kroger where the cashier can provide solitions/discounts. This has been my goto dispensary since they all opened in August. Friendly, educated, and a good value. I would recommend the Landing to anyone looking for a dispensary. The experience is welcoming and not intimidating. The staff is great, Sky and the thin guy with the white hair are my favorites. I really need to learn the guys name.

This location is wonderful!!! Never a wait..... In and out every time!!!! Budtenders are very…read moreknowledgeable.... Madison helped me out fantastic

The staff at this location seem to be nice enough but I would not say they are knowledgeable…read morecompared to other dispensaries in the area. The menu is big enough and the prices are cheaper compared to others and usually the whole store is 30% off for medical. The parking situation and the quality of the product is where I am docking a star. The parking is atrocious - only one way in and out and with the construction in rookwood right now it is 1000x worse. The neighbor at the beauty salon next door is rude and will chase you to your car. The product quality - I have got bud that was stale and concentrates that were melted.

prices way to high, i would rather travel to Michigan. Ohio is robbing patients with insane pricesread more

Great service. Getting in and out was very fast and easy. They have a great selection of products.read more