The wife and I stopped in a few weeks ago to check on a storage unit. We talked to Carlos, who was…read moreextremely helpful. He explained the whole process to us thoroughly, they pro-rate in and out and a lock is included with your unit. He really sold us on this place. The prices here are on par, to a little bit lower than the other places in Hendersonville, but the security is what really got our attention. No open gates, tons of cameras, out of the way location so no easy access. I went in today to rent our unit and talked with a different gentleman, Jules I believe, who was just as helpful. Paperwork was a breeze.

Love the staff! Denise helped me get the best unit & rate for my budget. It felt so comfortable…read more The units are new & cleanest I found in the area. Recommended! :)

I would put no stars if I could We have not had our things…read morein there for even a year & when we finally moved & went to get our things, we found 5 dead mice in boxes with our dishes, my sons baby stuff, in the couch & stuck to blankets The mice also chewed through all of my bedding & there were bugs & feces all over EVERYTHING We then called to hopefully get the owners to give some money back for the damages & they refused & said basically it was our job to keep the inside under control What's the point of pest control then? Must not be doing their job either They still have not called to talk to us which I see as very unprofessional & rude We pay insurance too because it's part of the agreement mind you DO NOT RENT HERE, your belongings will be infested with bugs & mice & get ruined

Easy access in and out, I love the fact that for the most part it's no contact…read more I also love the fact that you can just pull up right to your storage unit and load and unload. The facility is super clean and the pricing is ok. Not great, but not overpriced either. I've been using them for about a year and am happy.

We recently just moved out but during our duration here we've had no complaints! Area was clean and…read moresafe! Ryan made the move out process effortless and stress free! Thank you!!!

I have rented here for a year and a half and had to downsize my unit because the rent keeps going…read moreup and they won't let you sign a longer term lease so that they can keep raising it. My rent has gone from $99 to now $188 for a 10x10 unit and if I was to rent the same space online today, it would be $103 (for the first month at least). They have bathrooms and they are locked so you can't even use them. I have an indoor climate controlled unit that has an air conditioning unit that floods when the weather is hot outside. I had to move my unit because it flooded. We are moving immediately. Ridiculous!

These people are scam artists at their best! they bait and switch units on you, then after…read moreoffering a 6 month discount, raise the rates after just 2 months. A year later, they wanted to raise my rates by 20% while they were showing online rates at my current price! so when I reserved a unit at the current price, they said I had to move my stuff to a different unit in the building, even though it was the same size! I'll be moving my stuff out soon. All I can say is good luck - there is a special place in hell for people like you.

Great place to store your belongings. Best rates in town. Very friendly staff. The property is well…read moremaintained, gated property and 24 hour surveillance is a big plus

We needed help moving a treadmill up a flight of stairs. I talked with Nate and he explained the…read morecost and that you pay by the hour. He was very clear about the cost, and small deposit reserved our time. The men who cane were respectful and careful. They knew we paid for a funk hour and offered to move anything else we might need. After a horrible experience with another company, it was refreshing to to get good customer service and a fair price. I wouldn't hesitate to recommend this company.

They were awesome, meticulous, exceptional. The price was reasonable. The communication was more…read morethan I would have expected. We were very happy and would definitely recommend them.

We had our stuff in storage at this location for 3 years!! When we came back to get it, everything…read morewas exactly the way we left it from the first day. No bugs or anything. Any employee we've ever spoke to over the 3 years was always super helpful & kind. Having a unit for 3 years it did become expensive because the monthly amount goes up about once a year but would use this location again if we ever needed to!

From the owner: Go Store It at 393 East Main St offers climate-controlled storage in the heart of Hendersonville,…read moreTN. Located near Hendersonville Plaza, Walmart, and Memorial Park, we provide secure, humidity-controlled units with keycode access and 24/7 surveillance. Perfect for homeowners, renters, and businesses needing extra space. With flexible month-to-month leasing and no deposits, we make storage easy. Reserve online today!

The manager of this unit Sherry is borderline very curt or rude or can be after one year of…read moreutilizing the service here. Was downgrading my unit to a smaller size plus the issue of the unit being invaded with sand-like substance which damaged much of my property including clothing, this lady showed no mercy even when i ask for her to come and view my unit. She went as far as to suggest I still clean the unit for the damage done by whatever contract company was utilized to do maintainance service when i decided to leave. Can you believe this? Often hesitant to share information. Thank God for a lady named Dee whom substituted for her on a Sunday who provided the conatc for the area manager. After my last encounter with her I decided not to even move into the unit I requested. I went to Uhaul. This lady I am sure is impacting this business in a negative way with other customers..

The term SCUMBAG doesn't come close to describing them. I have been there less than a year and my…read morerent has increased twice, and is almost double what I first paid. They bait you in a d then screw you once you're there.

The guy working the yard was as slow as a snail but overall good service everything went as plannedread more

HORRIBLE EXPERIENCE!! It started with rude and unhelpful employees. Then it got worse when, after…read morebeing told I would receive one month free storage with my truck rental, I was not only charged for my "free" month but for the next 3 months thereafter. I called and had the first charge reversed only to discover that they had failed to remove my card from there system. Please explain to me why a company would not make my account inactive once I moved out of their unit. I then called them to dispute these charges again for the subsequent illegal charges to my credit card and was told my lock was still on the unit!! Unbelievable. I told them I was happy to take a picture of my lock and keys and send it to them via text or email. That's when I was told to bring my keys down to them and he "Guarantees that my keys will open the lock that is somehow on their unit". And this was after sitting on hold for 30 FULL MINUTES only to be told sarcastically that I could "wait on hold another 30 minutes while I try to figure something out" The employee was extremely hostile and rude. I absolute;y was appalled at the way I was treated and spoken to. This whole operation gives U-Haul a terrible name. I will NEVER use their services again, especially when there are so many other choices available. Consume BEWARE!! Stay as far from this place as you can.