We needed help moving a treadmill up a flight of stairs. I talked with Nate and he explained the…read morecost and that you pay by the hour. He was very clear about the cost, and small deposit reserved our time. The men who cane were respectful and careful. They knew we paid for a funk hour and offered to move anything else we might need. After a horrible experience with another company, it was refreshing to to get good customer service and a fair price. I wouldn't hesitate to recommend this company.

They were awesome, meticulous, exceptional. The price was reasonable. The communication was more…read morethan I would have expected. We were very happy and would definitely recommend them.

The wife and I stopped in a few weeks ago to check on a storage unit. We talked to Carlos, who was…read moreextremely helpful. He explained the whole process to us thoroughly, they pro-rate in and out and a lock is included with your unit. He really sold us on this place. The prices here are on par, to a little bit lower than the other places in Hendersonville, but the security is what really got our attention. No open gates, tons of cameras, out of the way location so no easy access. I went in today to rent our unit and talked with a different gentleman, Jules I believe, who was just as helpful. Paperwork was a breeze.

Love the staff! Denise helped me get the best unit & rate for my budget. It felt so comfortable…read more The units are new & cleanest I found in the area. Recommended! :)

The biggest upside to this facility is the location. It's located in the heart of Hendersonville,…read morean area that is regularly patrolled by PD. It's a very safe area which decreases the likelihood that your storage unit will be victimized by any criminal activity. CONS: -monthly fee gets increased regularly over time. -elevators are out of order and have been for MONTHS -staff has accidentally locked me out of my unit, whilst mistaking my account for one that was "past due on payment". (To be fair, once I brought it to their attention they apologized and fixed the issue immediately.

beware! they will raise your monthly rate after 3-4 months of renting. And regularly raise from…read morewhat I got from conversations with the manager. unacceptable to increase $50 or 33%.

These people are scam artists at their best! they bait and switch units on you, then after…read moreoffering a 6 month discount, raise the rates after just 2 months. A year later, they wanted to raise my rates by 20% while they were showing online rates at my current price! so when I reserved a unit at the current price, they said I had to move my stuff to a different unit in the building, even though it was the same size! I'll be moving my stuff out soon. All I can say is good luck - there is a special place in hell for people like you.

Great place to store your belongings. Best rates in town. Very friendly staff. The property is well…read moremaintained, gated property and 24 hour surveillance is a big plus

The guy working the yard was as slow as a snail but overall good service everything went as plannedread more

HORRIBLE EXPERIENCE!! It started with rude and unhelpful employees. Then it got worse when, after…read morebeing told I would receive one month free storage with my truck rental, I was not only charged for my "free" month but for the next 3 months thereafter. I called and had the first charge reversed only to discover that they had failed to remove my card from there system. Please explain to me why a company would not make my account inactive once I moved out of their unit. I then called them to dispute these charges again for the subsequent illegal charges to my credit card and was told my lock was still on the unit!! Unbelievable. I told them I was happy to take a picture of my lock and keys and send it to them via text or email. That's when I was told to bring my keys down to them and he "Guarantees that my keys will open the lock that is somehow on their unit". And this was after sitting on hold for 30 FULL MINUTES only to be told sarcastically that I could "wait on hold another 30 minutes while I try to figure something out" The employee was extremely hostile and rude. I absolute;y was appalled at the way I was treated and spoken to. This whole operation gives U-Haul a terrible name. I will NEVER use their services again, especially when there are so many other choices available. Consume BEWARE!! Stay as far from this place as you can.

Have rented a unit here for two years. The rent for my unit has gone up 45% plus and that two…read moreyears. The only thing that is constant there is that you will get an increase in your rent. Their app they push worked initially. Does not work at all now. If you're lucky to find a cart, it may roll. But it probably won't. I've never seen anybody that works there since I signed up. also, based on refuse from Google in here, it seems that their standard operation is to raise your rent. And please don't tell me that is your industry recommendation, 45%? Y'all even out paced Joe Biden's inflation with those increases.

Clean facility and Tammy at the Gallatin, TN location was knowledgeable and awesome to work with…read more Would definitely recommend this location to store your belongings.

Puroclean of Hendersonville…read more Highly Recommend PuroClean & Justin Rex After a devastating pipe leak caused significant water damage to our bathroom, laundry room, kitchen, solarium, and living area, we were overwhelmed and unsure where to start. The damage was extensive--tile and hardwood had to be ripped out, and the house required intensive drying both above and beneath the surface. We hired PuroClean for the restoration, and we are so grateful we did. From the moment they arrived, Justin Rex led the process with professionalism and compassion. He over-communicated every step of the way, so we always knew what was happening and what to expect next. His punctuality, leadership, and deep knowledge made an incredibly difficult experience so much easier to manage. Justin ran his crew like a true professional, and his guidance gave us peace of mind throughout the cleanup. Thanks to his expertise and dedication, our home is on the path to full recovery. PuroClean is lucky to have him, and we can't recommend him highly enough to anyone facing water damage or similar emergencies. Thank you, Justin, for helping us through such a tough time.

From the owner: PuroClean of Hendersonville provides expert emergency water damage restoration, mold removal and…read moreremediation, fire damage repair, and biohazard cleanup in Hendersonville, Gallatin, Goodlettsville, Green Hills, and all of Middle Tennessee. Whether you’re a homeowner in Gallatin dealing with storm damage or a business in Nashville needing emergency water removal, we’re here 24/7 to help you. We understand the need for immediate response when it comes to fire and water damage, mold, and biohazards in homes and places of business. Our services include water damage restoration, fire and smoke damage repairs and restoration, storm damage restoration, flood clean-up, sewage cleanup, remodeling, black mold removal, crime scene cleanup, and flooring restoration after a flood. We are trusted by homeowners, property managers, and local businesses, We have proudly served Hendersonville, Goodlettsville, Millersville, and beyond with fast, reliable emergency, and compassionate service for over 3 years. Trust us to respond immediately and assist you with whatever it is you need.

I was blown away by the complete and total professional services that were rendered by the staff at…read morethe Rivergate location. Joni the manager went above and beyond to make sure all my needs were met. Outstanding service and hometown generosity made my experience here 10 stars out of five. Would do business here again and again!!!

This place is great! We had rented a unit for my mom's belongings while she recovered from a fall…read more When the movers arrived and their truck was packed we realized our unit was no where near large enough. Josh the manger, quickly helped me find a new unit, rented it to me for my mom and had the movers get everything in the bigger unit. He was extremely helpful, in taking care of what could have been a catastrophe and resulted in a very expensive moving bill. As far as self storage goes, this place is it!