Great location in East Nashville. The Facility is very clean and offer many options for making your…read moremove easier. The prices are average for storage units in Nashville. The hours are a little hazy. I did assume with it being open 24 hours that it was in the cost of the unit. But, later found out there are extra charges to get access after hours. It's an Old building that someone told me used to be a bank. But, looks more like an old school or church. Which, late at night can be spooky.. Lol! Please don't watch the cameras. I pretty sure I look like I'm in a scenario from a horrible movie. It also has bathrooms that are accessible at all times. Now, that's a true gem in Nashville

Excellent experience. The space was bright and clean, and my stuff was there for 1.5 years with no…read moreissues. I really appreciate the dollies and other moving equipment they have available. The docks that you can pull up to are very convenient, as is the ability to rent a Uhaul right there!

Nashville has lots of storage units, and this one stands out. Management, at this location, is very…read morehelpful! -Renee

This place actually deserves 0 stars but that isn't an option…read more I began renting at this facility in December 2025. The rental rate was $25 a month. The lease agreement states I'll be notified 30 days before in writing when the rate increases. I set up auto pay and didn't really think about it. A few days ago I was charged $67 for the same unit. When I looked back in my email I received an invoice 14 days prior. I called today requesting a refund since I was not notified in time. They are outright refusing to honor their own contract. The man I spoke with alleges they cannot process a refund. Which is an outright lie because if you can process a payment you can process a refund. He tried to offer me a credit for next month which was inadequate. I reiterated to him that I do not want a credit because I no longer feel comfortable being a customer. He was rude and dismissive and alleged he could not transfer me to someone else. I have no other choice but get my attorney involved. This company is a total scam. Pay more on the front end and go with a reputable company who actually cares about their customers.

Couldn't recommend a company less. Extremely unprofessional business with no contracts, which…read moreshould have been our first red flag. They did arrive 30 mins late but they did move things quickly and we were overall happy until we realized the movers had broken our tv. When we asked for reimbursement for the damage, they then wanted to claim it's an "insurance liability" for them to even move tv's that aren't in boxes - to which I stated WE DIDN'T EVEN SIGN A CONTRACT FOR OUR MOVE!! We also communicated with the movers the whole time and told them to let us know if there was anything we needed to move! Upon me calling them out on the lack of contract several times, Orlando; the owner's son said they would pay us. We confirmed details via texts which I attached. Orlando stated a $200 payment would be sent on 7/13 (for whatever reason they couldn't pay us the same day) and surprise - they have since ghosted on communication with us! We moved on June 29th by the way, So this makes 2 weeks and no resolution. To even have to hassle THIS much and be asked to WAIT to get reimbursement for damage that you all have done is insane and unprofessional.

I am someone who does all the research and got multiple quotes from various companies, and Catfish…read moreMoving Co was by far the most economical and efficient choice of moving company in Nashville. No hidden fees, no add-ons, etc. just straightforward honest people who do an excellent job. These men work hard, non-stop, but are also friendly, upbeat, and accommodating which is more useful than you might think during a big transition like a relocation. Plus, as a single female, not only did I feel my possessions were kept safe, but I, too, felt very safe amongst the men who spent several hours alone with me in my old home, a storage unit facility, and my new home. Thank you to Orlando and the whole team! I will be recommending them to everyone and will use them again in the future for sure.

This moving company goes above and beyond to make your move as stress free as possible. The movers…read moreare professional and personable. They handled my belongings with care as well. The owner, Matt, was there to answer all of my questions and concerns prior to booking and I highly recommend them.

What a great experience! From the minute I contacted Jennifer seeking help to unload 2 shipping…read morecontainers we had coming in, Crossroads was "on it". She called when she said she would call, made sure we were up to speed on every part of our unpack / furniture install. I called other movers but the didn't measure up in their professionalism and didn't give me any confidence. When the movers (Mike & Keith) came out they were 100% efficient and professional. I won't need to shop next time I need help moving, there's only one place I need to call. Thank you Crossroads for making my life easier.

They moved a heavy cast iron tub for me from my garage to the master bathroom. They were organized…read moreand professional. I thought they had done a good job and left them a great review. However, after they left I found several issues. They dragged the tub through a tight turn, which left a mark and gouge on my hardwood floor. This also chipped the porcelain on the tub rim. I told them the tub had to be on its side to go through the bathroom door. They tried it the other way and gouged the door casing on both sides. At some point, they chipped the porcelain on the base. The owner was apologetic and promised to send someone to look at the damage. No one ever called. I fixed the chips, scratches, and gouges myself. They charged $500 for this project and kept telling me what a favor they were doing me by not charging more.

Just amazing men that are kind careful and professional!! They unloaded our 26' trailer and 1100…read moresafe all within 3 hours! We are so grateful they took care of our items! Hire them you will be happy!

We needed help moving a treadmill up a flight of stairs. I talked with Nate and he explained the…read morecost and that you pay by the hour. He was very clear about the cost, and small deposit reserved our time. The men who cane were respectful and careful. They knew we paid for a funk hour and offered to move anything else we might need. After a horrible experience with another company, it was refreshing to to get good customer service and a fair price. I wouldn't hesitate to recommend this company.

They were awesome, meticulous, exceptional. The price was reasonable. The communication was more…read morethan I would have expected. We were very happy and would definitely recommend them.

They are very nice and reliable I came there 30 minutes before they were gonna close and the guy at…read morethe front desk named Kyle stayed there after hours so I could go get a money order to rent a unit Very sweet and nice I would recommend this place to everyone

Holly has been an angel!! She was more than helpful with everything I needed. In fact, doing…read morebusiness with the Jenkins Road location was the only thing that went smoothly with my out of state move to Chattanooga. I could not recommend this facility more. Wonderful security & staff.

Osborne and Son Moving was a joy to work with. I requested their help the day before moving and…read morethey were happy to help. They were very quick and efficient. Their experience in moving was apparent from the care they put in packing up the truck and unloading it in my storage unit. They were very affordable and definitely worth the money. I would recommend people I know to call them when they have to move.