I'm extremely disappointed with the service we received from this moving company. During our move…read morein September 2025, the movers broke our conference table, which is a key piece of furniture for our business. They attempted a quick fix days later, but the repair was incomplete, and the table is still unusable. Since then, the company has completely stopped responding. I've reached out multiple times asking them to return and properly repair the table or reimburse us so we can replace it. Unfortunately, I've received no response at all. As a result, we've been left without a conference table for our business, which has been very frustrating and disruptive. Because they have not taken responsibility or communicated with us, I will unfortunately be pursing this matter through Small Claims Court and contacting the Better Business Bureau. I would strongly recommend that others think twice before using this company, as our experience has been extremely unprofessional and disappointing

Never called back! I contacted them if they can help me move to a new apartment building 0.3 miles…read morefrom where I was and they asked for all the pictures and details but never contacted back and totally ghosted me. Really unprofessional service.

I contacted Hopkins & Sons about moving furniture from a one bedroom apartment in West Chester, PA…read more(plus 25 boxes in a downstairs storage unit) to my new apartment in Newark, DE. They were excellent all around, from Amy, the moving coordinator, to Josh, Joe and Neil the three gentlemen that performed my move. Communication from Amy was clear, prompt and friendly. The movers arrived right on time for an 8 am start. They knew their stuff. In addition to moving a couch, desk, and chair among other items, they moved my 55" flat screen tv and my Queen-sized sleep number bed with no problems. They do charge an up charge to pack the tv into a specific moving box for flat screens, which I thought was fair and much better than them simply trying to wrap it. They worked quickly and were done loading in 90 minutes. They were also familiar with my new building and knew where to park to unload and quickly got me set up and everything was completed by 1 pm. Moving is stressful, and the movers saw me when I was not at my best, and their friendliness, good humor, and competence really helped me get through the day. I thought the pricing was competitive for a professional service. I did call other companies to compare, and one of them wanted to charge 3x the price to move the flat screen tv, and didn't want any responsibility for the sleep number bed!! Just silly. I Highly recommend Hopkins & Sons.

The gentlemen were nice who came. That is the best I can say…read more They did not mark the boxes fully and the only way to find things was to open the boxes. They broke several things and most can't be repaired or replaced. There are things I have not yet found even though the items from the same rooms have been unpacked. I suspect they didn't make the move. Very disappointed

Do not use these people! They continue to call and text me…read moreeven after I told them that I do not need their services. I have blocked their number on my phone but they keep using a different number. Please do not use these people.

I originally reached out to A.F.M (AMERICAN FAMILY MOVER) in January 2025 to discuss my family's…read moremove from Nevada to Virginia in June 2025. "Daniel K." - who I have not heard from since - provided a moving quote of 650 cubic feet and $3,575 for a THREE BEDROOM home with furniture and 60-70 boxes. I have no clue what happened to Daniel, but somehow I was passed along to an "Adrian". In March, we agreed to pay an additional $873 for moving/packing supplies, which increased our total to $4,448. Daniel, Adrian and their website does not disclose that they are a broker. Total deposit paid to AFM was $1,112. This email provided is labeled "BINDING MOVING ESTIMATE." Two weeks before the move and I have heard nothing from AFM. I call, and Adrian is not available, and I am speaking to someone new, named "Ray." I knew that there were different amounts I needed to pay (deposit, pickup and drop off) and I wanted to clarify them. 28 minutes on the phone with Ray and he was able to give me no answers. Ray could not even tell me the amount that I had already paid AFM. On 06/09/25 I called and was able to speak to Adrian, who was able to give my payment breakdown and let me know someone would call the night before to set up times for pickup. I told Adrian about my unsatisfactory call with Ray, and he gave me his work schedule and the best times to get ahold of him. I told Adrian this was making me very nervous, and I was assured that this was a one time slip up- and that Ray was just new. This would be the last time I spoke to Adrian. I didn't get a call the night before, I got a call three nights before, and asking if I would be ready for pickup the next morning. I declined, and said Monday is still the day for us. Sunday night comes, no call. Monday morning, I wake up at 6am Nevada time to call Adrian, because he told me he would be in office "ready to help!". I get Ray again. 32 minutes of being on the phone, we finally figure out who my movers are going to be and instead of them arriving in the morning, as promised, they arrived to pack up my three bedroom home at 630pm. The four men who showed up (Master Moving and Storage) had our items packed, sitting in the street, said that we needed to pay more. Stating that calling the police wouldn't make a difference, and gave us a piece of paper to write a positive review while they stood and watched us. The paperwork provided from the man said we had 33 boxes(37 less than what we had planned on) but blamed it on our "furniture". Which was all disclosed in our binding estimate with AFM. Clearly outnumbered, and backed into a corner, we were terrified- and all of this occurred after hours (9pm) when AMF wouldn't answer the phone. The frontman, who appeared to be the one who spoke the most English said our new total was $8,200 and told us we needed to call our financial institution to make sure the charge went through. He said we would be emailed paperwork, that was never received. Pickup happened on 6/16 and it is now 6/25. Our BINDING estimate from AMF states first available delivery date is 6/23. Obviously that date has came and went, without hearing a from ANYONE. We call, of course, Ray, is the only one available. Ray says now that we have a window of 21 days for our items to be delivered (not in our contract, nor disclosed to us) We asked Ray if he had been leaving messages for Adrian - our moving specialist to call us, and he gave us the run around. Obviously he is ducking our calls. Our furniture was delivered on 6/30- before unloading the truck, the men demanded money orders for our outstanding balance. We have unpacked our boxes, and several items are damaged, or flat out missing- some missing items include several bottles of Chanel perfume, Tory Burch sandals, and my Dyson hair dryer. No care or effort was put into packing the boxes, and broken glass almost sliced our forearms open while opening the boxes. An open oil air freshener was placed in the box, destroying matryoshka dolls that I have had since I was a girl, that family members brought to me from overseas. Several items of furniture are also damaged. We called on 7/21 and spoke to a "Gay" who said Adrian isn't available- again. We sent an email at her request to show damage(s) by including the details and several photos, but they still have not responded. AFM has been non responsive with my phone calls, or emails since they originally started on 6/14/2025. ***keypoints: *Moving company did not honor a binding estimate. *The broker provided estimates much lower than the actual charges from the moving company *moving company did not provide me with an opportunity to view the weighing/space measurement *broker misrepresenting itself as a mover. Website didn't indicate broker status nor did broker mention it when arranging the move.

What a cool store. Coming across this place will save me a ton of time at the dreaded new castle…read morepost office as well as staples. I was in and out in 3 minutes and for only a couple dollars. The lady at the counter was really nice and made my shipment a breeze. They'll print your labels, attach them to your package and ship them off. They also sell office supplies, uhaul materials, and even gift bags.

Had a wonderful experience at this store today. My child decided to sell some books without even…read moreasking me. Collected payment and received a shipping label and didn't even tell me for days. The problem was we don't have a computer or printer so I had no way to print the label (we're on iPads here and who really prints things anymore??). So we were going to have to print at the library, which was never open when I was not working. Finally just decided to pay postage again myself because my child was getting heat for not yet sending the package. Went to post office and they had no tape. On my way to the store to get some, drove past the mailbox store and decided to go in. They took my books, provided the priority box, taped it up themselves and printed my label and gave it to the post man while I was waiting. All for the price of the priority postage I already paid. To top it off they were so nice. Please use this business for your shopping needs! You won't regret it with the service they give & you'll be keeping a small business going.

Would 1000% recommend!! We moved from PA to DE from a 2…read morebedroom townhome to a home with our 2 dogs and I couldn't be happier with the service provided! Within 4 hours (with an hour commute in between), our movers (shoutout to Ika, Beqa, and Ans Soso!!) moved all of our belongings from one place to another quickly, efficiently, and safely! They were so respectful and kind! I will most definitely be asking for them again if we ever move! The overall price was very fair for the amount of work completed. If you're looking for movers, look no further!!

Vasili and his team were great! They took great care to pack everything well and put things where…read morewe wanted them in the new house. would definitely recommend.

North East Moving exceeded expectations at every level. When we first contacted them they offered…read moreseveral options for giving an estimate. Most impressive was the option to "scan" our items with our phones to itemize. We decided to do an in-person estimate because we weren't sure what they'd need to move versus what we would on our own. By moving day we had moved a bunch of smaller stuff ourselves and packed the rest as best we could. They came in a absolutely crushed moving the big stuff. They were on time and under budget, what else could you ask for? Would recommend ten out of ten.​

Movers were friendly and punctual. Basically did ok however despite many warnings to be mindful of…read moremy pets they left doors open and my cat escaped. They didn't screw the legs back on my sofa before placing it; just dropped it on the floor. they were unprepared for moving furniture that was extra heavy and oversized. I had to remove a sliding glass door with my own screw gun To make extra room for a sofa. They didn't come prepared to address any issues that were out of the ordinary. Good thing I had a screw gun!! This company did not appear to be a " professional" moving company. They were friendly and did an okay job but did not appear to be very experienced. very upsetting that they were careless with my pet.