Very helpful, U-Haul dispatch actually messed up our reservation, but local staff helped us get it…read morecorrected and actually went out of their way to make sure our truck was clean and ready to go. Staff very friendly and I'd use them again if I need a truck or anything else U-Haul provides.

Yo, I've never left a bad review. I spoke with a Sam on the phone before heading over to grab some…read moreboxes, wasn't very helpful. Talked with a Jamear when I arrived, he was awesome. Helped me find what I needed and assisted me in loading it in my car. I left some furniture pads there, and when I called the next day it took 30 minutes to find the information to process a refund. Once we had the information required, I asked for an email confirmation for the refund. They hung up. Called again, hung up. Come on guys, what the hell? We met in person, built some rapport, and you do me like this? I'm just trynna get this stuff done, same as you.

I began renting a unit here in June 2019 and have had no complaints so far. Considering the…read moreprevious break ins the other reviewer mentioned, the staff seems to have beefed up security. The grounds are covered with cameras and the gate has a key pad entry. They have a wide variety of unit sizes as well, the rent is not bad and insurance is included if that helps a little.

We were broken into here last year and about 2 months later, the entire place was broken into. Do…read morenot go here! http://6abc.com/multiple-burglaries-at-wilmington-self-storage-facility/2567228/

We went there because it was the right price for a climate controlled storage unit with good hours…read moreof access. Not only did I get the right price but had great service from start to finish from the manager Marland and the rest of the staff. Thank you!

the worst place to use as a storage. infestation of cock roaches . They have no ideal rules and…read moreregulations if you're late . they just say if if not paid on the 1st they lock your storage. Even if you call to notify them of when you will pay whether if it's days after or a week after. Whats really the point of the communication ! I've used them for 15 months now account always on auto but yes the payment didn't clear you would think you would at least have a grace period . a complete rip off they rose the price my original fee was $165 to $190. literally ridiculous I hate this place worse customer service ever!

Movers were on time, and did a great job moving a 1,000-pound dining table into our home. Their…read moreprice was more than reasonable as well. I would recommend them without reservation. Tyree was very responsive to our request for quote, and our follow-up questions. Bryan

Mr. Patrick Robbins will promise you great service and fail at every turn - he destroyed many of…read moreour items in a move from Texas to Delaware. Although he agreed his team was at fault, he is unwilling to pay for the damages he agreed to cover. Like several other of his customers, our move was anything but Smooth - we are now forced to go to court to recover the damages Smooth Movers owe us. Please - do not use this company if you value your household goods - they will be damaged, lost or destroyed . Do yourself a favor and find a reputable company to move you not a organization that will not live up to their own mission. M. Palmer Middletown, DE

Stay away!! Horrible experience. I had arranged the movers to pick up furniture from a furniture…read morestore. They showed up 2 hours late and were completely unprofessional. So much so that it was noticed and commented on by the furniture store staff/management. It got to the point where the store staff members volunteered to help me move the furniture and to cancel the movers. In the end the job took them 30 min to complete. However I was charged $160 (CASH only) for 2 hrs worth of work. I didnt recieve a discount and didnt make a bigger fuss about because i just wanted to get my belongs and forget this horrendous expierence. After all this, the movers had the audacity to ask me for a tip which they did not receive. Overall they seemed very shady.

This company is a fraud. After receiving full payment, they continue to charge my credit card…read moreusing various aliases months after the move. The problem persisted to where my credit card company had to change my account number becasue they would not stop, even after the credit card company contacted them about the fraud. Stay away or risk this same hassle and possibly financial loss.

Did a great job with my move. Since I didn't have much to move, they gave me a flat rate and…read morecommunicated with during the days leading up to my move. Frank, who was the lead man on the day of the move, communicated with me and also my mom throughout the process. He was very pleasant and courteous. They also were very efficient in moving my items out of my apartment and into my new home. So overall they did an excellent job and I am very happy that I selected them.

Added my review on yelp sine Black Tie removed my review from their web sight…read more Issue with the moved that occurred May 16 Damage the floor in the house, sleigh bed, bar stool, light shade, leather couch arm rest. In addition when I booked the moving Matt told my wife not to take the draws out of the dresser and after wrapping with the plastic wrap they could not pick up the dresser so the had to unwrap (and then they never wrapped it again and move and damage draws and the added time to move all the draws which caused more time. Looking for a an hour refund and restitution for the damaged furniture. Here are some pics. Black Tie please respond to the email sent to claims.

Highly recommended. Top notch local company. Capable, efficient, responsive and personable from…read moreinitial contact, through job estimation, packing, loading and delivery and setup! Reasonable and highly competitive cost.

Andre, Cam, Camden,P are the very best. They took such good care of our belongings. These young men…read morewere respectful and are true gentlemen. Andrea and Jim were great to work with. I would recommend First Rate Movers.