Steve and Nicole were absolutely fabulous and the service was exceptional . I would highly…read morerecommend their facility and if needed would certainly use them again... Rae D. Gainesville, Florida

My husband and I were traveling from MI to Gainesville Raceway in Florida for him to race. The axle…read morebroke on the trailer in Gainsville and we had to get a new axle. We ended up taking the trailer to Texas Trailer Repair. They were not sure how soon they could get an axle, so we had to store race car while we waited. The trailer recommended StorQuest which was only a couple miles away. The woman at the front desk was so kind and helpful. She found a unit that worked perfect for us. She took care of all our concerns and said not only is the place gated, well lit and has security cameras, she also keeps a close eye on those going in and out. She said it's a very safe place and we need not worry about the car. There was a special going on the first month, so we only had to pay $30 and if we stayed longer, the second month would be $128, which is very reasonable. We ended up only needing the unit 5 days and when my husband picked up the car she asked him to call and let her know he got back home safe. Sandy is one of the sweetest customer service workers we have ever met. Can't say enough about how pleased we are. Mike & Ersella W.

Pat is a great guy, always reachable by phone, and gives you a great deal. Facility is well-kept,…read moresecure, and very convenient, especially if you're downtown. Dealing with Pat was, by far, my best experience with a storage unit.

This place is great! I would definitely recommend this place to anyone looking for storage! Great…read moredeals and customer service! The storage facility is secure and up-kept and I feel comfortable leaving my belongings there.

Do not buy a unit from these people. The management has no compassion , are vrry unfair and WILL…read moreNOT WORK WITH YOU NO MATTER HOW HARD YOU TRY, and have greedy owners. Go somewhere else.

How rare is it to encounter truly stellar and selfless service in Gainesville? That's what I got at…read moreGainesville Self Storage. For 4 months I rented out a small storage unit. It's a bit out of the way on NW 53rd ave, but was one of the better deals in town. Be aware that there is no security gate and I hope they change that. But there are always cops around this industrial part of town, probably speed trapping people. The guy who you rent from is a very good hearted man. I was late a couple of times and even a whole month late once and he never hassled me and more surprisingly didn't charge me any extra late fees. Can't say that they do this for everyone, but I was just a random customer. They never tried to hassle me to get a larger space, just gave me what I needed, no fuss, and were always friendly. As honest as they come.

Wade, who owns the business, is the one who came to do my estimate personally. Very knowledgeable…read moreand personable, sold me immediately. When it came time for my move, the three guys showed up on time and did an excellent job managing to fit all of our stuff into their truck. At the new house, they did a decent job unloading the truck and bringing our stuff into the house. Nothing was damaged. The only thing that prevented me from giving five stars was the estimate and billing methodology. The estimate had an hour of travel time on it, but my new place is only between 5 and 10 minutes from my old place. I assumed that this would factor into the final price, but there is a minimum of $500(ish), which covers two hours of labor and an hour of travel time, regardless of actual travel time. Service was great... Just a little bit of weirdness with billing.

I was put off by the attitude of the one mover, they sent three. He was the one in charge. He for…read moresure knew what he was doing with moving things and had to direct the other two. It was just incredibly stressful and I could not wait for them to be gone. I'm older. I used to be able to do things on my own and I can't anymore. Letting people into your home and handling your personal things is stressful in itself. I felt the leader was disrespectful and made fun of me being older. I'm not sure why that's ok in today's society but it seems so. He made constant noises and when he called for me to ask a question it was in a high pitched weird voice, sort of imitating a cat. I did at one point tell him I was not sure if I should be offended by his high pitched woman voice imitation- trying to give him notice to stop. He did not. It did seem as his two helpers were made a little uncomfortable by it also. They moved my stuff, thought it was made more stressful than it needed to be, and I probably won't use them again. The person I spoke to on the phone was polite - too bad he didn't do the move.

Friendly, helpful staff. I locked my keys in my car and someone waited, past closing time until…read moreroadside assistance arrived. Reasonable rates. I have a 10x10 climate controlled unit, that comes to $122.00 a month with tax. Public restroom available.

Fantastic!! - The staff is extremely professional and friendly and the facility is kept in top…read morenotch condition. The area is safe and secure and I had no qualms about visiting the storage center alone and or in the evening. I had need of additional storage for close to 3 years and when I was able to move my belongings to my new home, the items I had in storage had no dust and or bugs/spiders or mold present on or in the storage unit. I comment on this as I had used another local storage center and it was climate controlled as well and was faced w/mold, spiders/bugs on my furnishings. Again, 43rd Street Self Storage is the BEST and the cost of storage was very reasonable!!

My recent experience with U-Haul was extremely disappointing, and I would not recommend their…read moreservices. A few days before my rental, U-Haul asked me to transport one of their trailers for a promised $100 payment. However, when I arrived to pick up my truck, the offer was suddenly withdrawn without explanation. My rental was scheduled from May 31 to June 2, 2026. When I arrived at the location where I had made my reservation, the representative did not introduce themselves and simply informed me that my truck had been moved to another location, wasting my time and requiring an additional trip. At the second location, another representative failed to explain the rental process and placed a $100 hold on my card without mentioning it beforehand. The truck was delivered with only a quarter tank of fuel and the check engine light already on. I immediately called U-Haul to report the issue. My original drop-off location was Daytona Beach, but when my plans changed, I called ahead and informed U-Haul that I would be returning the truck to Gainesville. Only then was I told that changing the return location would alter my contract and increase my charges. This was never explained when I picked up the vehicle. Despite returning the truck a full day early, U-Haul kept my $100 deposit, told me I owed an additional $37, and has now sent another bill for approximately $67 while threatening a $30 late fee if it is not paid promptly. The lack of communication, surprise charges, poor customer service, and constantly changing information made this one of the worst rental experiences I have ever had. I left feeling misled and frustrated, and I will not be using U-Haul again.

I hopeU-Haul will forgive me for saying I did not expect a trailer rental business to be so…read moreexcellent. I picked up a trailer here and was astonished at the helpfulness, friendliness and professionalism of the staff. (On top of that this place is the Disney World of U-Haul as it is very clean and spacious).

Needed short term storage at a reasonable rate and got exactly that. Facility is being improved and…read moreI was able to do business by phone.

I love the upgrades that the new management put in. I've been here for a while, but this is much…read morebetter now. Thank you!

Sandy was very helpful. My husband has rented a storage room for the last 10 years. We needed…read moreassistance in managing our monthly rental amount. Sandy was very proactive in helping us get the best deal for our loyalty! Thank you Sandy!

I have rented from this facility 3 times. This last rental was by far the worst. Two months into…read moreour monthly agreement, the monthly rent was "reevaluated" and increased by 25%. Renter beware. They can reassess your rental agreement and raise the price whenever they choose to. In addition, this time our contents got wet due to flooding and many things were damaged. We were unaware of the issue but only discovered it when we moved out. Not worth the expense. I will not return to this location.