Friendly, helpful staff. I locked my keys in my car and someone waited, past closing time until…read moreroadside assistance arrived. Reasonable rates. I have a 10x10 climate controlled unit, that comes to $122.00 a month with tax. Public restroom available.

Fantastic!! - The staff is extremely professional and friendly and the facility is kept in top…read morenotch condition. The area is safe and secure and I had no qualms about visiting the storage center alone and or in the evening. I had need of additional storage for close to 3 years and when I was able to move my belongings to my new home, the items I had in storage had no dust and or bugs/spiders or mold present on or in the storage unit. I comment on this as I had used another local storage center and it was climate controlled as well and was faced w/mold, spiders/bugs on my furnishings. Again, 43rd Street Self Storage is the BEST and the cost of storage was very reasonable!!

Pat is a great guy, always reachable by phone, and gives you a great deal. Facility is well-kept,…read moresecure, and very convenient, especially if you're downtown. Dealing with Pat was, by far, my best experience with a storage unit.

This place is great! I would definitely recommend this place to anyone looking for storage! Great…read moredeals and customer service! The storage facility is secure and up-kept and I feel comfortable leaving my belongings there.

Great customer service at the actually location!…read more The manager is very accommodating. When I toured the facility a representation was made to me that ended up not being within Devon's policy. The manager worked out a compromise with me to meet my needs as I had made my decision based on that representation. I will say, if you are on a time crunch, call the day before to ensure everything is in order. I encountered an issue on my "move in" day. I was told my code to enter the building would be working by my move in day but it was not. When I arrived I could not access the building and no one was on the property. I called what appears to be a corporate line or call center and they were rude and unhelpful. I had to wait for at least 30 minutes before someone arrived to remedy the problem. I was also paying movers by the hour during this time when I had to wait. If you only have to deal with the site then you are good to go, but if you have to deal with anyone offsite you will probably be disappointed.

Dirty, lock code doors dont work. Termites on flatbed cart and in Units. Bugs destroyed many of my…read moreitems.

Do not buy a unit from these people. The management has no compassion , are vrry unfair and WILL…read moreNOT WORK WITH YOU NO MATTER HOW HARD YOU TRY, and have greedy owners. Go somewhere else.

How rare is it to encounter truly stellar and selfless service in Gainesville? That's what I got at…read moreGainesville Self Storage. For 4 months I rented out a small storage unit. It's a bit out of the way on NW 53rd ave, but was one of the better deals in town. Be aware that there is no security gate and I hope they change that. But there are always cops around this industrial part of town, probably speed trapping people. The guy who you rent from is a very good hearted man. I was late a couple of times and even a whole month late once and he never hassled me and more surprisingly didn't charge me any extra late fees. Can't say that they do this for everyone, but I was just a random customer. They never tried to hassle me to get a larger space, just gave me what I needed, no fuss, and were always friendly. As honest as they come.

I hopeU-Haul will forgive me for saying I did not expect a trailer rental business to be so…read moreexcellent. I picked up a trailer here and was astonished at the helpfulness, friendliness and professionalism of the staff. (On top of that this place is the Disney World of U-Haul as it is very clean and spacious).

One of the best U-Haul experiences I've had before. Rented a cargo van and TJ was really helpful…read moreand polite to work with. Clean and well stocked store. Definitely will use them again in the future!

I may up the rating later as things improve. This place has been aging and needs some maintenance…read more Your belongings are secure from theft here, but you see dead bugs around the unit hallways and they don't seem to care about how having plants growing in the doorway cracks look. These units have been known on occasion to have a ceiling leak. They need to secure the maintenance of an aging set of buildings with the occasional hole in the roof from the solar panels, instead of focusing only on renting out units. They can get it looking nice (and secure the roofs to restore confidence of those who remember leaks) without much problem. Then I'll up the rating. But they don't seem to be in much hurry so my rating is moderate.

They are apparently new owners instead of Interstate Storage who I rented from. Interstate was…read morepersonable and went out of their way to assist. I just got 2 nasty letters about selling my stuff if I didn't respond and pay within 14 days from date on letter, 26th of June; mailed on the 28th and I received them on Sat 3rd of July. Not friendly, no other information. If they are like this with other matters I don't think service would be their trade-mark. Stay away from them.

This is by far the worst business I've ever had to deal with. Would give 0 stars if I could…read more You can only access your unit from 10am - 5pm, Monday thru Saturday, however this information is posted nowhere. Their customer service is directed to a call center in another state. What kind of storage unit restricts access like this? How is a working person or student going to access their belongings when you can't go after work or on the weekends? They give you a "gate code" to trick you into thinking you can access your unit after hours but the codes don't even work. Not only are the times absurd, 75%+ of the units are located upstairs and there is only one elevator that works as the other is broken. If this wasn't bad enough, I got a unit over the phone and was given a price and when I got to the building the price wasn't honored and they had no idea what I was talking about. Do yourself a favor and go literally anywhere else. You'd be better off storing your things on the side of the road.

Truly and honestly the worst company I've ever worked with. I called customer service when I was…read morehaving issues with payment and move-in and certain representatives would be so rude. When it was time for move-in I came to the lot and there was no one at the front desk. I called customer service to ask when someone was going to arrive and they gsaid they were probably "walking around" and when I told them I had to clock into work soon they gave me an attitude and put me on hold. I had to wait 45 minutes to move-in and all I got was attitude throughout the day and the entire process. I was just looking for a storage locker to keep my things until I move back into college but I would never work with this company again. I don't recommend getting a locker here, it truly is not worth it at all.

I used Interstate Mini Storage last April through August, 2019 to store my daughter's and her…read moreroommates dorm essentials. They were more than courteous and a pleasure to deal with. Our unit was spotless and fit all of their things with a little room to spare. When we went to pick up their stuff in August, again everything ran smoothly. I booked them again in early March to store their things for this summer of 2020, but we were faced with Covid-19. Since we live in NY and the roommate lives in DE, we could not get there to use the unit. I worked with Gina, who is an absolute gem!! and we worked out a perfect solution. I look forward to using them again next summer if the world returns to being normal. Anyway, I highly recommend this facility for your storage needs!!

I can't even begin to explain or put into words the personal satisfaction I have with the people at…read morethis location. They go above and beyond each time just to make it easy for us the clients. I am never less the amazed at the kindness and willingness and compassion from them!! For any and all storage needs go here! The best is here!