Be very wary of anything these guys say. This is a poorly run business that likes to point fingers at their customers. The suggestion that they would seek to bring extra support by involving the district manager is a farce.
At the time i had a locker there, there were breakins to other lockers, and i learned that I was suspect because i had been seen on multiple cameras walking around talking on my cell phone.
I was contacted by this district manager who from the start was rude and abrasive while I tried explaining that poor cell signal strength caused me to move about in attempt to gain better signal. He said he was not convinced and would be reviewing the recorded images and from then on I could only access my locker during office hours despite that i pay for and they advertise 24 hour access.
Next time I tried to use my code to enter the facility, it would not work. The person in the office who helped fix the problem, must have been instructed to call the police, as I had only been jn the facility for about 10 minutes before being rather startled by Metro Police officers arriving and arresting me as I was collecting a few things I wanted to bring home.
As I sat in the police station interrogation room an officer informed me that the police were examining my locker contents to a list of stolen items from other lockers. One of the items I was asked about was a 46 inch Panasonic LCD TV which I said that was basically brand new and in the box and that i had the receipt for. Unsatisfied with my explanation, the officer suggested that i stole the receipt as well.
Fast forward a year later and my criminal court case is finally heard but not before a receive a registered letter from district manager informing me that I had 10 days to vacate unit and I was not allowed to enter facility and if i was found in the facility I would be arrested again, this time for criminal trespass. I paid a moving company $2100 to recover my possessions. They packed and transported everything on my behalf
At the trial in which I had been accused of theft, theft over $5000, and possession of stolen property, the items, mostly electronics, I was accused of taking were not the same as the items seized from my locker. A Sony receiver from my locker was not in fact the missing Sony surround sound receiver, as affirmed by the owner of the missing item, in his testimony during the trial. Not a single item that police seized was in fact not belonging to me.
Remember the Panasonic LCD TV for which I supposedly stole the receipt for as well. My girlfriend had the receipt, which clearly indicated the number of card used in a debit transaction matched perfectly with the TD/CT debit card attached to the bank account belonging to my girlfriend and myself,
After rendering a not guilty finding and explaining why, the judge admonished the crown attorney for having allowed the case to get to trial.
So even though I never get an apology, its all good in the end, right?
Not exactly, Storage Mart and Access Storage turns out are the same company, and years after the trial I again have storage unit but with another company, and out of the blue I receive a registered letter demanding that my locker contents be removed in 3 days. Signature at bottom on page, same district manager who brought the false charges in the first place.
Go on Storage Whatever you want to call yourselves this week, respond to my negitive review but if you claim this never happened or that I am lying, i would be thrilled to have to get a copy of the trial transcribed in order to help aid the defamation suit i would seek against you. Posting it here would just be a bonus. read more
