Excellent temp controlled facility. It was clean, had rolling flatbeds available for customer use…read more(we found VERY helpful), & friendly management. We had our "valuables" & furniture there for 2+ yrs & always clean & accessible! Definitely will recommend to others!!! Deb M

Finding the new storage company of STORAGE SENSE was a life saver!…read more We had been renting four units from Public Storage on Bluemound Road in Waukesha WI. When visiting a unit in winter we found a heater condensate pipe running through the wall had frozen, burst and sent corrosive water on our things. The office was unstaffed and the 800 was unable to contact anyone for help. My 82 yr old husband and I had to move heavy items to safety, a three hour effort! Public Storage ignored our calls for help and a simple repair that was made would not prevent the same situation again, indeed it has refrozen within a day. I dreaded looking for a new company until I found STORAGE SENSE. WOW! What a change for the better! A great new facility on Sunset Drive in Waukesha, WI, is a solid, clean, secure structure with an on-site manager that really understands customer service. Erik made finding new space to move our things easy and at a better cost than Public Storage. It is a comfort to know that having someone on-site is important to STORAGE SENSE. If you are in need of storage in the Waukesha area, go straight to STORAGE SENSE! You will be glad you did.

Wow!! Jerry is the best manager this place has ever had. Customer service is excellent, place is…read morekept clean, Security is excellent. I give this guy 10 stars. Give him a raise. Damian Zak

I really did have a great experience here...no added fees or gotcha charges after moving out…read more Always felt safe, manager Jerry was awesome... Tip...DO NOT LEAVE any crap. around. They will see it on camera lol. They saw I left a little rack by front door and texted me right away. Best prices but most of all.. Great service and yes, your property is SAFE.

The storage facility is clean, had to start using it this week, ELEVATOR HAS BEEN BROKEN ALL WEEK,…read moreNO IDEA WHEN IT WILL BE IN SERVICE. We have a scheduled moving company tomorrow and the move will now cost us more $ having to carry all the furniture up the stairs.

I enjoyed meeting Dustin at the Mequon, WI, office on Port Washington Road. He was courteous and…read moregreeted us by opening the door and smiling. He showed us 2 units. I have not decided what to do just yet, but this is high up on my list!

It was very nice to see Chandler's face, post Wisconsin historic floods at Extra Space Storage…read moretoday. His calm demeanor is welcoming; and he always delivers solutions and GREAT NEWS! He is to be commended for taking his customer service skills ONE STEP FURTHER! Thank you Chandler!

Don't sign up and pay on the weekend because they need to restrict your access so you're paying and…read moreyou can't get in don't load up your car and if you call they can't help you either there. They're good at taking your money right away though and forcing a lot on you every time you run from them b

ai doesn't work. rrying to rent and no go...guess i'll go to free up storage in the same city…read more management is excellent. nice transparent prcing. thank ou superior.lake michigan is better. c-moore

I highly recommend Hartland Self Storage. The management is wonderful! I've worked with Denise (…read moresince 2017), & she has been so kind & helpful in all aspects. She goes out of her way to help. It is a safe, good & caring place to store your belongings. If you need a place for storage - please consider them. I've checked out a number of other storage places - & they rank the highest!

I thought it was good at 1st. Then a month went by, I try to pay in person but closed. I went 2day…read morein a row in February and found home made signs in window saying there sick. I already paid someone for gas that I lost out on. My widow's pension is running a lil behind. But by 17th of March should be here. Now I don't think it's fair to default me. Especially when I make my effort to pay in person. And closed for 2 days. Thanks for listening. Have a nice day.

No Stars don't let this place fool you like me and take you for everything you have. Single mother…read morehomeless and one unit it said one month free is a lie.....

It's only been a month but they have been professional and responsive. There is only one air…read moreconditioned floor which was full, but overall I feel that my belongings are safe with them.

Yes. I am writing a review about a storage facility. I would never even have known as much as I…read moreunfortunately know about them had I not moved about 5 times in the past 3 years. So, here it goes. I guess for the most part, the best things about this particular storage facility are: #1. The service and the people who work there. #2. Location, location, location! #3. Safety. #4. First month is free if you mention the special. Unlike other storage facilities that I've used (Public Storage and Uhaul), this is probably the best one. At least for me. The other places have their own pro's which I'll get to but also have some major cons. The people who work at East Bank Storage are friendly and knowledgeable. This is pretty much the ONLY storage facility close to a good neighborhood and not in some remote place in the middle of some remote ghetto. You'll see the least amount of sketchy people at this facility. The employees don't seem like crack heads nor do the people who put their entrusted belongings there. In fact, I think the employees listen to Christian rock music. The cons of East Bank; Unlike Public Storage or Uhaul where you can access your belongings 24/7, you can only access your belongings at this place monday through friday, during work hours. So, they close at 5p. And on saturday they close at 3p. And they are not open on sunday. The other major setback is that this facility is designed like a building and the units are on different floors, so there is a huge lift. The other places have drive up garages and individual units at ground level. But also exposed to the outdoors and the elements. So anyway, once-and-a-while, you get there and someone else is using the lift and you just have to wait. Luckily I've never waited that long but it could be a major clusterfuck during peak moving times. The nice thing though is that because of these hours, the facility is always being monitored. And when it closes, the whole place is on lock down. I have a friend who even rents a wine storage cellar there. So, it's basically more upscale with a few drawbacks. If you have nice or expensive shit, take it here instead of a mainstream facility. Otherwise, the others are a-ok, I guess.

Friendly service. Responded to my Yelp search for storage unit and provided detailed information…read moreabout rates and services.

The people at the office are friendly and informative. This is a no pressure environment and the…read morestaff takes an active interest in personalizing the experience to consider and meet your needs. Though the front sign is for storage, this company also manages mobile home properties (which was the reason for my visit). This is my first time buying a home and the lady helping me (Kay) was VERY helpful and made sure I was comfortable and understood every step of the process.