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    StorageMart

    3.9 (7 reviews)
    Closed 9:30 am - 6:00 pm

    Services - StorageMart

    Self storage

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    5 years ago

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    Samantha L.

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    6 years ago

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    5 years ago

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    5 years ago

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    6 years ago

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    7 years ago

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    StorageMart

    StorageMart

    (13 reviews)

    Last fall, we rented a storage unit, for 2 weeks. The day prior to moving our items out, we were…read morenotified by StorageMart management notified us that our lock was cut. We were out of town and drove 8 hours to file a police report and figure out was stolen. Upon arrival and surveying the storage property, we found the location had numerous security concerns. So beware of StorageMart's false advertising on their website. Here is just a small sample of the deficiencies in their security practices. 1) The was one security camera , not monitored with alerting, that was 200 feet from our unit that was mounted low enough to the ground, to be tampered with, which it was. 2) Half of the property has no fencing. 3) Homeless camp 1/2 block away 3) The keypad at the entrance can be overridden by software and this is a known issue by StorageMart. 4) The site doesn't have an employee or manager onsite everyday. 5) They advertise that this location closes at 10pm every night, when that is not true as some tenants have 24 hour access and other tenants must be out by 10pm. These are just a few items that are to be aware of. Whoever broke into the unit, spent hours sifting through our belongings and taking only things that could be pawned or worn. They urinated on the items inside, left a shirt and their bolt cutters. There were other break-ins, two others according to Columbia PD, that week as well. The police were helpful, but there is only so much can be done. StorageMart could have remedied this by securing their facility by completely and appropriately installing 8' fencing with security wire. Installing security cameras that effective, cannot be tampered with, and has alerting & is monitored. If there are break-ins, hire private security to drive through the property to be a deterrent and help secure the property and the tenant's property. Read the contract, StorageMart has a number of lawyers that have created an ironclad contract that states they are not responsible for any liability in securing your belongings. That is why I would avoid renting storage from StorageMart. Oh, their insurance that they require you to take out is worthless as well.

    My experience with Debbie in Jefferson City, MO has been amazing. She has been very helpful…read morehelping me set up the lease agreement for my daughter to store her dorm room over the summer. Debbie has amazing follow up, was very helpful when explaining a billing error and was quick to get it solved. During our phone calls she is always friendly and cheerful. My daughter visited the storage unit in Columbia, MO and it seems clean and ready for us to move her items into at the end of the school year.

    StorageMart - selfstorage - Updated May 2026

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