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    Storage Sense

    1.8 (6 reviews)
    Closed 9:30 am - 5:30 pm

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    3 years ago

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    Alyssa Q.

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    5 years ago

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    Alyssa Q.

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    5 years ago

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    5 years ago

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    9 years ago

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    11 years ago

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    Black Tie Moving

    Black Tie Moving

    (8 reviews)

    After finally unpacking all the boxes left in the garage. I find that the movers stole items - a…read moretable rug hooking frame along with the kit - loss about $300. There are other items missing but not wasting my time listing them. Don't need to hear Bryan write a response " Gee, I can't remember this move" I would like to forget the $2500+ I spent moving with this lowball crappy company. They may have fancy trucks and fancy bills but they are terrible and no one should use them.

    Frankly, this didn't need to be a two-star review. We moved from out of state and hired Black Tie…read moreto help us unload our trailer. The movers were pretty good during the actual move and got the job done quickly. However, we did find one mover sitting on his phone on the job, and after they left we quickly realized they put more than half of the boxes in the wrong rooms. We provided directions as things were being brought off the truck and everything was labeled based on the room it should go to. Now, we are having to re-move boxes to different rooms and levels of the home. Also, many of our big electronic boxes were placed on the ground upside down. Again, they were clearly labeled. I raised this issue and the issue I had with the service fee included on the final invoice and a representative immediately got back to us to say he would call to discuss and that they love feedback, etc. BUT, it took nearly two weeks for him to call, and that was after he emailed us once to say he was too busy, and then we followed up to ask why they hadn't called yet. Once the call took place, they offered to reimburse us for a small portion of the bill, which was great and we were feeling better because we had been "heard" about our concerns, BUT it's been another two weeks and we have yet to see that reimbursement. Again, he said he is too busy to drop it off. We love to recommend different businesses to friends and family. Unfortunately, this won't be one of them.

    Public Storage

    Public Storage

    (6 reviews)

    The online process and in person process is super easy and very straight forward. We originally…read morewe're going to do everything online but decided to stop in. So glad we did! We were met by the property manager Dooney who was so calm, kind and patient with our questions and discussion. she was attentive to our needs and recommended different sizes of storage based upon the information we provided.

    We were customers of this location when it was CubeSmart. Unfortunately, we were not told about it…read morebeing sold to Public Storage but from day 1 of becoming Public Storage, it has been more than difficult to deal with customer service. I called the front desk when the side gate was locked (while myself and 4 other cars were outside the gate trying to get in) and they told me "Oh, it's been broken." But there was no sign up and the entry/exit was extremely difficult to exit, so all 4 cars had to back out into oncoming traffic to get out and it was dangerous. Furthermore, after 2+ months, the gate is STILL not working. Additionally, when I contacted customer service (multiple times) they always directed me to another phone number. The regional manager and "top executive" for the area were difficult to reach and also were unhelpful. I still cannot access my online account because I was told we have to change emails in person. Well, I'm out of state (because I moved - hence the need for storage) and the location closest to me is over 1.5 hours away from me. Lastly, we were overcharged for some unknown reason - when we finally reached the "top executive" to explain why, they said we were auto paying on the 20th and they bill on the first of the month, so they charged us an extra 10 days' worth to make their billing cycles easier for themselves. I do not recommend this company at all.

    Storage Sense - selfstorage - Updated May 2026

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