Veru professional. Prompt and courteous. A bright spot on an otherwise hectic movinh day.read more

From the owner: Store your belongings at Extra Space Storage on 11607 Memorial Pkwy SE in Huntsville, AL today. Our…read morelarge selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, drive-in building, non climate controlled units available, parking spaces, RV parking, vehicles are allowed in drive-up units, Wifi available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

This is a terrible place to store your items, whether just a few items or precious keepsakes. They…read morenever fix the lights outside which is a safety risk. Most of the units have the risk of water getting in the unit, especially when the seal is broken on your unit. The doors don't stay up because they are broken and rusty. Doors have sometimes fallen down on fragile items and yourself. The units are dirty and never cleaned between customers. Bugs are often a problem. They are not professional. They change the price without notice. They talk about other tenants and their business. They complain and claim you have behaved badly when you have been a good tenant. They won't take partial payments. They are rude and threaten good tenants that may fall on temporary difficult times by saying you better never be late or we will throw your stuff out on the street. When you do try to pay, they may not be open. They never follow the Alabama law of sending appropriate invoices, letters of default and receipts. They lock your units even if you are a minute late which is against the law of granting access until default. When you ask them to take care of their end of the contract, it gets brushed off or they say another company takes care of that. They have gravel instead of pavement. That gravel gets kicked into your units and your car. Not to mention, broken down buildings that others have not wanted to follow me into the area. Falling down fence surrounding area, trash, broken down cars, and rusted debris, outsiders say they don't feel safe and it doesn't look nice. Someone could easily break in with the broken fence. They never change the security code, so when a tenant moves out they still have the code and could continue to use it. I would not rent from this place with all the other great, professional facilities around. If I were the boss, I would like to know that these people are costing me business. I wouldn't shop with them either to not support their behavior or treatment of people.