This storage unit was very helpful!! The price I got for the unit was very affordable and was able…read moreto fit all of my stuff. It seems new and very clean! When I used U-Haul to move my stuff to this location, the process was very easy. I was glad they accepted U-Haul drop offs because it saved me so much time and some money. I also thought I was late for a payment when I went in and the gentleman was very helpful! He helped me figure out my problems and thoroughly explained the process. I will continue to store my stuff here because the customer service, environment, and unit is great :)

This was the return location for a recent UHaul reservation. Reserved and prepaid for a rental - 24…read morehours, 89 miles, one way rental from a small town in TN to Huntsville AL. The issuing vendor botched many things - the equipment was missing a tire and they entered the wrong drop off location and lowered the mileage to 35. The SAFE MINI STORAGE location on Plummer Road in Huntsville consummated the errors and negative experience by not "receiving the rental truck". They made some calls but in the end threw up their hands and blamed "the system" and charged me more for a mileage overage. They admitted it was wrong. I pre-paid for 89 miles. The issuing vendor put in 35 miles. I was there for nearly an hour trying to get the truck rental "received" and resolve the erroneous mileage charge. In the end I left with a customer service number, more charges on my credit card, and a very negative opinion.

Very disatisfied with management. They harass you with phone calls if payment is late and will…read moreplace a $10 late fee to your account before it's even late and then say they can't remove it. I don't recommend.

Great staff very clean units and spacious rv parking in a gated environment.read more

David and Michelle both were very kind, helpful, and nice. Five all around experience…read more Mrs. Coleman

Terrible customer service!! Buyer beware, these people do not treat customers fairly.read more

This is the best storage facility ever!!! Cristina the manager was super helpful…read more they're prices might just be the lowest in alabama

They are the best! They have so many options for paying; online, in person, over the phone, and by…read moremail! They also are a gated facility with personalized codes for each tenant, so you have 24-hour access.

When I needed to hire movers for a move less than 5 days away, PackMasters was able to help me out…read moreand work within my budget. They were very communicative and the moving crew were all personable and handled my items with care. I would recommend this business to others and would hire them again in the future.

thieves. this place hires thieves and they stole my granddaddy's ring from my aunt and he's no…read morelonger with us. irreplaceable family heirlooms amongst other expensive items. my aunt even gave things away to them for their families and praised them on her social media. we were heartbroken to find out that she had been stolen from. Would NOT recommend. be careful.

Always check online for the greatest advantage when you are short on time and finances…read morePublic storage online is a life saver They have safe and secure air controlled and outdoor spaces I have been renting from them for many years and have never been disappointed I would not go anywhere else Try them and I am sure you will agree Managers are the best!!!!