I received services from best at movers company 5/28/26 I received a quote of load/ Unload And I…read morepaid Once movers was at my home Got a Call from Dominique stating they didn't unload where I put my information in to have it unloaded I then got a call from Dominique saying I would be refunded For that mistake on they mistake I still yet havnt received my refund 3 days later Workers was great Dominique will not respond back to my concern about my Refund Very Unprofessional I paid over 300.00 for this service Still havnt got Refund or A Call Back Regarding this Situation From Dominique Very Unprofessional And Not Truthful about My Refund Had to pay A Extra 200 For Someone to unload my things Again Workers Did a Wonderful Job

I was in a pinch to get my stuff moved out of storage and into my new house. I looked up movers on…read morethe Uhaul website and found this company. They did not disappoint! I requested four movers for four hours. The thing that I loved is that they were professional and efficient. They were on time and took my mess of a storage unit and neatly packed it into my Uhaul truck. Then unpacked the truck and loaded everything into my house as directed. I have no complaints and would definitely recommend them to anyone in this area.

For some reason I can't write a review on Google so hopefully this will still be seen. Horrible,…read morehorrible experience with these guys and I say avoid them like the plague. We just did a PCS from Ft Gordon, and we've been around this whole moving thing a few times so we're not strangers to the process. We're also not control freaks so we weren't breathing down anyone's neck or irritating them while they're trying to do their jobs, otherwise MAYBE I could understand how we were treated. Scott Heyman, VP of Sales did the walk-through with me, was perfectly friendly. Packers show up and mistreated/mishandled/packed incorrectly (we saved original boxes and styrofoam packaging) some pretty high-value items that we specifically warned them about ahead of time, and completely ignored many specific requests from my husband and I. I wish I was exaggerating-- I made eye contact with one guy and asked him a question and he literally turned around and walked away from me. Same guy (his name was Warren) was completely rude and grumpy from the moment he walked into our house. He packed up my kitchen, ignored my 2 requests about packing my knives and non-stick pans (even after reminding him a second time). While in the process of packing up the kitchen, he asked both my husband and I to reach down to the lower shelves and pick up dishes that he "couldn't get because he had back issues." Another guy needed my husband's help with something-- these are HUGE no-no's! The packers/movers are NEVER supposed to have the owners help because of liability issues. Never mind the fact that I was 7 months pregnant and Warren wants me bending down and grabbing dishes for him. What makes me so angry is that he bragged about being 68 years old and how he's been doing this work since before all of us were born...good for you buddy but it sounds like you need to be in another line of work if you're going to pull that crap. He knew every trick in the book and it was obvious that he was using them. Anyway this is just naming a FEW of the problems that happened on the first day-- I called Scott around lunch time to ask him a few questions for clarification (I.e. things that were not communicated to us) and he was incredibly snippy, rude, and condescending to me, not at all the same person who did the walk-through with me. Next day comes, no movers show up. I called Scott around 9:30am and I get the same rude and snippy tone that nobody would be coming today (also something that never was communicated to us). Overall everyone and everything was so shady with this company. I already made all the specifics known to the military but we will never be using them again if we can help it. Beware!!! Update in response to H&S's reply: Denali Group managed the move but obviously sub-contracted, as most moving companies do unless the move is local. If H&S/Mayflower was not associated with this move then why were the boxes labeled Mayflower, why did Scott do a walk-through for the move, why were all the movers/packers wearing H&S tshirts, and why did our belongings get loaded into a truck labeled 'Mayflower'? A couple pictures are attached for reference. I stand by my original review.

This company really was irritating if I could give zero stars I would. We are military family and…read morehave done many many moves. Make sure you watch the packers because me and my husband both had to tell them things that needed to be wrapped because they were literally throwing things in boxes not wrapped. They didn't mark boxes they were supposed too and our moving truck guy had to do it on his end. Some of the workers were lazy with what they could have fit in boxes but didn't want too. We needed up having to argue about several things and it was very unprofessional!! The guy that is charge of his packers when I tried to explain these things brushed off what I was saying and walked away saying he wasn't going to say or do anything VERY RUDE!! This is the worst company we have felt with in our 17 years of moving! I do not recommend you use them!!

An absolute gem in a hidden location! Provides storage and accessibility! The Manager and Assistant…read moreManager personally eased us through our transition of property during a worldwide move! They also have packing material and locks! Highly recommend for your storage needs!

Wonderful experience! From move in to move out, Susie was helpful, friendly and professional…read more Highly recommend this very clean storage facility.

Clean. Well maintained facility. Extremely helpful friendly staff. Mgr LaWanda excellent at…read morecustomer service on the telephone and in person. Highly recommend. Gated, well lit, climate control, critter control. Great place and wonderful staff! I've used storage facilities atleast 5 times and always look for clean, well maintained, security, price and customer service are really important. This place is newly opened but the staff have been with the company at other locations. They know what they are doing!

One of the biggest Uhaul locations I've been to with a wide selection of trucks always on hand,…read morestorage units, and uhaul pods available for moving. The staff are friendly, professional, and efficient in getting you in and out, while making sure you're taken care of for your movements. Easy to book online and pickup/drop off was seamless. The uhauls also come with a dolly, so no worries on purchasing your own. Price seems to be same or similar to other locations, but the customer service here and the efficiency of workflow is why this location has been my go to or place of recommendation for uhauls.

Don't use this uhaul location,worst service I ever received.The guy gave me a hard time since I…read moreonly had 1 phone number he insisted that I give him another phone number or I couldn't rent the truck that I reserved two weeks ago. He even gave my mover a very hard time .He wasn't going to accept his license since it was out of South Carolina.It took us over a hour to get the truck which the guy was not sure they had a 26 footer.Will never evet use that location ever again .The worst customer service that I ever received at U-Haul ever.

The team at Units, Augusta, Ga. is amazing! I contacted them after another popular storage company…read morefailed to delivered a unit and even rescheduled it for a week later with no call to inform me. I spoke with Jocelyn late in the afternoon and a unit was delivered promptly the next day. I can't thank you enough for your professionalism and speedy service which allowed me to empty my home to prepare for new flooring. Without your team, I would have had to push back the remodeling process. Another great reason is you actually get to talk to a local office and not a main hub where you get someone different every time you call. I highly recommend Units of Augusta!!

Seamless experience during a recent rental for a demolition project…read more Dumpster was relatively new with a properly working door and hinges, showed up early in the am on the day requested, and was removed exactly when promised as well. Text messages about the arrival/removal were helpful and timely. Dumpster was also placed properly and carefully on the driveway and sufficiently off center to not completely block access to the garage. Net, net: will use again when the need arises; pricing was fair.

They are the worst and most expensive Dumpster service you can find. I don't recommend them…read more They left the Dumpster on the street, and didn't call or notify us or our client about this, and when we called, Mr. Tim said he would move the dumpster for an additional $100 dollars. They should have left it in the driveway from the beginning, and now we have to pay to them? How cheeky. What a shameless way to get more money out of the pockets of people who require a service. I will never request another service with this company.

The guys worked real hard no damage at all and they moved me in one day. I will definitely call…read morethem again to move me

Owner was arrogant from the beginning. They lost a brand new in the box $700 TV. How does this…read morehappen? I filed a police report and insurance claim through the company. They only gave me $36 for this TV. Do not use this company!!!!