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    Storage Sense

    2.3 (3 reviews)
    Open 6:00 am - 10:00 pm

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    1 year ago

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    11 months ago

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    B & H Self Storage

    B & H Self Storage

    (1 review)

    B and H Storage: Once again your story is full of lies to make yourself and B and H look better…read moreto the public. The fact that you have to lie to your loyal customers to save your reputation speaks in volumes for your integrity. I moved out the very first day of June. You were closed on June 2 and I was at the facility before 9am on June 3rd. I did put in my 10 day move out notice on June 3rd. I was then lied to about my account not once but twice right to my face. When I proved the facility WRONG with the same invoice YOU provided for me. You were the one who was rude because you were caught in your lie. On the 5th of June ( before my 10 day notice is up) My account was then sent to a Collection Agency. What does this say about B and H Storage? UNETHICAL Obviously I was not trying to coerce anyone into getting my own way. I stated it was unethical to charge a customer $104 dollars for one or even two days of the month in which you were closed one of those two days. You stated you did not prorate but yet you prorated my account when I moved into your facility. And then you turn around and charge a new customer the same rent on the same unit. When I DID ASK TO PAY MY ACCOUNT on June 6th you stated I had to wait a week because my account has not reached the Collection Agency yet. I am still waiting for them to receive my information so I can pay them directly. Apparently this is NOT an uncommon situation for B and H Storage. Because of my experience I will NOT recommend B and H Storage to anyone. To me your YELP reviews are more important than your Customer Service. Have a great day.

    From the owner: We are a family-owned and operated self storage facility that offers friendly and professional…read moreservice. In addition to drive-up units, we have temperature controlled units and outdoor parking available for you. And, if you need packing and moving supplies, we offer a full line of the for you. We also support our military personnel and offer them a discount.

    Storage Sense - selfstorage - Updated May 2026

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