I rarely leave negative reviews, but this experience has been incredibly disappointing…read more I completed my rental paperwork online and went to the facility to finalize everything. I was told the system was down and that I would receive my access code by text. I rented a U-Haul and picked up furniture to move into storage that same evening, but I never received a call or text. I spent hours trying to reach the facility with no success. The automated system eventually provided an access code, but it didn't work. Because I couldn't access the unit I had rented, I had to unload all of the furniture back at my home before returning the U-Haul. The next day I returned to the facility and found a sign on the door stating the office was closed because the internet and phones were down. I contacted customer service and submitted a request through corporate, but I still have not received a response. At this point I have paid for a storage unit I have never been able to use, lost valuable time, and incurred additional moving expenses. I simply expected basic communication and access to the unit I rented.

This is one of the many storage places in the area located in North Lakeland on Kathleen Rd. It is…read moregated and locked of course plus you can pick a climate controlled unit if you'd like. The only drawback is that they don't have carts for the customers to use. (If they had them available to borrow it would make this place even better.) They have many different size units including boat and RV storage spots from you to choose from. The prices are reasonable and the place is really quite clean. If you need to store stuff give them a look

Cancels storage auction's prematurely. 90% sure they boost auctions as well. Shady business…read morepractice.

This is my second time renting here, i saw that last review and wanted to give my experience, I've…read morerented last year and I got another unit this year, and yes the prices are not the cheapest in town but they are very fair for a super clean place, one time I forgot to put a lock on my unit and they called me to let me know and that was awesome, also if you book it online they prices were way cheaper versus walking in, plant city is growing and nothing is going to get cheaper, people need to understand that, thank you for your cleaningness space shop!

Never renting here again they have lied to me and my family on multiple of occasions on when we can…read moreget our things out of storage due to us being late on payment and then turns out when they said we had time to get our things that we actually never did have time that they had already cut our lock and locked us out when they were saying we could still go in and get our things and they said everything is in the contract we signed when first getting the unit but we never sign a contract the only thing we had signed was the payment and insurance agreement that's it we were never emailed or give this so called contract. So I would watch out before you lose your things to this place.

My experience with Store Right was very intriguing and a long lasting experience…read more Great Customer Service and without any hesitation Teena and her Assistant was such a wonderful and amazing life experience. They asked me about what I'm looking for as far as space is concerned also what my budget would be like Not to mention they gave me different scenarios for example monthly Specials and how I could consider taking those great offers at such given time. I'll recommend Store Right anytime to my Family and friends also the public at large. David.

One of the worst "businesses" I've ever dealt with! Customer service is not a known concept to this…read moreplace, they were absolutely rude and ignorant. I told them rats had gotten into my belongings and they laughed and said that sucks. No remorse or damn. I would never, ever recommend this place and highly suggest everyone to stay away

Crystal is amazing! Just started renting my unit today and it was seamless! Thanks for your help…read moreCrystal!

From the owner: Military family owned and operated for over 30 years. The best customer service provided in the…read morearea with the lowest and unbeatable prices.

We are very pleased with the service received from Clearhome Storage. I left our storage unit open…read moreon Saturday afternoon by accident. We received a call about 7:00 pm advising us of this problem. I immediately returned to our unit closed and locked it. We have had unit for three years and have always be impressed by the cleanliness and upkeep of the facilities.

We stored our items here for about 8 months. A 10 x 10 climate controlled unit is about $189 a…read moremonth plus insurance and tax $210. When we emptied our unit last week, 1/7/23 many of our storage totes had signs of bug feces (brown dots) we did also see at least one baby American Cockroach alive. My experience with ending my rental was also less than wonderful. While pulling in to the driveway, the manager stopped to speak to a man in a truck in front of us in the middle of the drive. We could not go around to continue. I beeped my horn and the man in the truck told me to wait a minute, while the manager on his golf cart just stared at me, not moving or directing the other person to pull over to talk. I looked at the manager and said "can you please tell him to move" to which I was met with a long blank stare. Finally the man in the truck pulled into a parking space so I could keep driving. I was also not aware that they do not prorate the ending month, it was not explained when we moved in. I was told by the manager that had we moved out by the 5th we would have been refunded for the rest of the month. Then, when I contacted them back he told me the 6th was the cut off. When he processed my move out, he processed it on the 8th, not the actual date of move out. When I asked to speak to the area manager, I was called back by her with an attitude and a matter of fact lack of customer service. When I asked to speak to someone higher than her, she told me she was it. I asked if she was the owner of the company, she replied no, it's a corporation and they do not speak to customers. I continued to state that it's a bit of double dipping to keep my money and know that they can turn around a rerent the same unit for the remainder of the month and get paid double. Her response was, yes that is exactly what we can do. Needless to say, I am out the remainder of the month of January and they get to pocket the profit from potentially two renters for this unit. The service is less than stellar, the manager really lacks luster when it comes to customer service and cannot answer many questions without having to get the answer from someone else. The pricing for this location is extremely high, now that I've been able to look around more and they hide their rules in the rental agreement and don't explain key information. They will prorate your move in date, but not your move out.

Adron is AMAZING! I had to move items into a storage unit because of Hurricane Milton. It is…read moreobviously stressful situation, but he made it so seamless and helped me so much. I made changes and additions and he was very patient with all of them. The facility is always super clean and well lit. It is very secure with multiple checkpoints to get to your unit which I love. Hopefully this situation doesn't happen again but knowing I have a helpful storage team if needed is great!

Facility is nice but beware! moved my RV in four months ago. I arranged the rental via there main…read moreoffice. All paperwork was complete and pricing agreed upon but when I went to moved into the site the people there tried to change the monthly rental cost. Good I had copies of the emails from Corporate. Got it straightened out but it was a hassle. Flash forward 4 months and I received a postcard (mass mailing type of thing) from Corporate jacking the rate up $90 a month. Rental went from $125 to $210. Ridiculous!!

This was absolutely the most painless rental and storage experience I've ever had. Alice (the site…read moremanager) and her team are absolutely top-flight! The ladies even rescued my phone when I had forgotten it in a uhaul truck that I had rented from them. The storage units are clean, as are the buildings. If you're in Ruskin or Sun City Center, Champion is definitely the way to go! -Christophe H.

I have had a really good experience with Champion Self Storage on College Ave in Ruskin. I've had a…read moreunit with them for about two years. Alice, Randy and Harley are friendly and make me feel at home. They are approachable and super helpful. Alice went out of her way recently when I downsized my unit to help me figure out what size I needed. It has the feel of a family run business with fun decorations that change with the holidays. 100% recommend.