Excellent Facility! Great value compared to the chain storage facilities. Clean, well maintained,…read moreexceptional customer service! Highly recommend!!

Vert friendly and accommodating staff. Clean, safe and affordable prices. I wouldn't rent anywhere…read morebut at forum self storage.

very clean lots of security easy to sign up great prices highly recommend staff was very friendly…read morecredit cards were accepted

Rude and nasty customer service person, it was like they couldn't believe they actually had to do…read moretheir job. Avoid at all costs, they don't care about what you're storing, regardless of value

Outstanding job done by Jamie. Louis, and Terrell. Cared for our items professionally. Very…read moreimpressed with their wrapping and service. Very polite guys too.

I had the worst moving experience with this company. I had a few large pieces of antique furniture…read moremoved from RI to MA. They sped through packing up everything in RI and I was surprised when I heard from my friend that they were already en route to my home in MA. When I returned home that evening (my husband was home during the move), the first thing I saw were 3 large pieces of an armoire placed on top of my trash barrels outside with part of the facade laid on top. The remaining parts of the armoire were broken in multiple pieces. One shelf was missing. A painted bureau that had been in perfect condition prior was found to have a broken base that later completely collapsed. Three of the legs were split with missing shards. Another bureau had black streaks on the front. Finally, they were also unable to move an armoire out of a room, a piece was successfully moved into that same room years ago and that I was to deliver to a friend. This was absolutely the worst job I have ever seen. They do not even deserve one star. I provided detailed photo's of the broken parts to the company, but they made up their own version of the events and did not agree to a complete refund ($1280 with tip). They offered us $100 initially and then $300 when we protested. I now have to pay for the repairs and am not sure I will see any of the money. To add insult to injury I am missing a pair of gold earings that had been left in my room and suspect they may have taken them. My parent's independent living facility required that I select a mover on their "trusted" list. My brother had used Lawton movers the week prior based on the price they offered him and their seeming nice to deal with on the phone. Had they been careful and gone more slowly, they certainly would have made more money. In the end it would have paid off for me.

Had a problem where they suspected damage years ago and they had to check the storage unit…read more.. Didn't get much info but apparently it was ok? We came in and everything was fine but we should have been notified immediately. This year the price has gone up closer to almost another extra 25-30 dollars if I recall and that's a pretty big hike considering it was like 50. Also considering the fact we were *NOT* notified despite them assuring us they sent word out (only after the fact when called) so I'm not sure if that was sheer laziness by not checking all the boxes or if they were just trying to pull the wool over our eyes. We literally only found out upon paying it after the new year. No mail, texts, or anything. We're thinking about cleaning it out and bringing things home because moving everything somewhere else or finding someone to do that would be too much of a hassle as I'm very disabled and can barely get out of the house. Can't fault them for this but not a very good situation to be in and I still hold a lot of grief regarding my father and another relative's deaths which is what forced us to get a storage unit in the first place because of my father's sister locking us out when I was still basically a kid. She took the house and lives literally right down the street from where we ended up having to put our stuff. I feel bad for the staff because just judging by the way they worded things and their tone of voice when asked about the increase ('it's the owner') he sounds like a piece of work

The good: The facility is clean, well-maintained, secure, and reasonably priced…read more I had to call the maintenance staff twice to open the freight elevator when it was stuck. In both cases they came promptly and were friendly. The bad: The storage lockers are open only from 7AM to 7PM, seven days a week. Maintenance staff is available only from 7AM to 3:30 PM, Monday thru Friday. Passengers are not allowed in the freight elevator. The elevator has both an inside door and an outside door, both on ground level and on the second floor. If all four doors are not closed and latched, the elevator gets stuck and you have to call maintenance. You have to climb a flight of 17 stairs to get to the second floor because you can't ride in the elevator.

This 401 storage is great. We used it to store my sons college things over the summer. For this,…read morethe location near the PVD airport is super convenient.. The storage lockers are clean and the access process through a cell phone app is easy and efficient. The staff--Jen helped us both when we checked in and out-- were super friendly and helpful.

401 Storage Warwick is clean, secure and offers a range of storage unit options. Jen, Kent and the…read morestaff are really helpful and friendly, and the mobile app is very easy to use. They have donated a unit several times for the holiday drive for my non-profit. It's great to see a business that cares about giving back to the community and always makes us feel welcome. I would highly recommend them to anyone with storage needs, big or small!

My move went very smoothly. The three guys worked very quickly and were friendly. Only one vintage…read moreglass got broken. I did mention yelp when I made the reservation and did not receive a discount which is disappointing. I also was not informed when I booked that there would be a 3% charge for using credit cards. I ended up paying in cash to avoid this. My only complaint is that I left two voicemails on two separate days and my calls were never returned. My Compliments are to the movers and not the business. I would use these movers again.

I should have read the review on BBB before hiring People's Moving. Their reviews on movinghelp.com…read moreand on here were good, though I cannot imagine why. They called me a few weeks before scheduled delivery & unload of my u-box, and we agreed on 8:30am on the scheduled date. A week later, they called to schedule again, which I thought was a little weird, but I brushed it off as a mistake and reminded them we had already scheduled it for 8:30am, and the woman I spoke with agreed and apologized. Flash forward to the date of the move-in. About fifteen minutes before scheduled arrival, I tried to call to make sure they could find the place, as my place is located on a sort of hidden culdesac. No answer from the number listed here or on the one provided by uhaul. I went back through my call history and found the number that had originally called me to schedule (with a tx area code). No answer, but right after hanging up I received a text from that number. Here's how that conversation went: People's Moving: Hi, I missed a call from this number? Me: Hi! I had spoken to someone on this number from people's movers before? People's Moving: Yes how can I help you? People's Moving: I'm sorry I'm driving Me: No worries! I'm meant to have a uhaul ubox delivery and unload this morning and just wanted to confirm Me (twenty minutes later): They were meant to be here 15 minutes ago & the uhaul storage facility says the box hasn't been picked up. Me (twenty more minutes later): Hello? Those last two text messages weren't delivered. I also tried calling, and after one ring my call went to voicemail. In other words, they blocked my phone number. Movinghelp.com and Uhaul also tried to contact them on my behalf, to no avail. So 4 hours after they were scheduled to arrive, I'm trying to find a moving company available for same day service. This company is run by complete incompetence, if it is run at all. Save your money, time, and stress levels, hire someone else from the start.

Having just moved to Rhode Island I needed a quick and safe storage facility, I'm happy I chose…read moreStorage Place! The facility is well maintained, and security provided is more than adequate, without impending on your access. They also have convenient carts throughout the inside of the facility for you to use and a drive up loading dock for moving trucks. Highly recommend this place!

I highly recommend this facility. My daughter stored her things here over the summer. They couldn't…read morebe nicer and more helpful. They gave delivery and pick-up service as well if you aren't able to bring it there. For college students, this was amazing. Mark is so wonderful! He carries everything all the way into the dorm room and everything. We will be using them again for college storage!! Thank you!!

Hello I never went through with their offer…read more They were not clear at all regarding monthly fee increases, etc... I shopped around and found better.