I used this place to store my stuff when I moved to the area. I would give them 6 stars if I could…read more The service is excellent and the units are very clean.

very clean lots of security easy to sign up great prices highly recommend staff was very friendly…read morecredit cards were accepted

Rude and nasty customer service person, it was like they couldn't believe they actually had to do…read moretheir job. Avoid at all costs, they don't care about what you're storing, regardless of value

Very good place for storage. Very clean. I have rented from them for 6 years and I have no…read morecomplaints.

Lil Rhody Storage is Very Professional, Clean and Helpful. We just moved across country using…read moreUhaul's Ubox service. After many mishaps on Uhaul's part we decided to find a different storage option once we got here. Lil Rhody Strorage was a great deal and very convenient for our situation. Their units are climate controlled and well lit. They have nice carts and even an appliance dolly available for use. Very professional place, I would totally recommend them.

Patriot Storage took so much stress out of our cross country move. Not only were they beyond easy…read moreto work with, they have fantastic facilities and really go above and beyond to make sure your needs are met. I really liked how they could recommend what size storage we would likely need and then sent convenient text messages to confirm everything. They also recommended local movers to help, which was a god send being new to the area. You should absolutely trust Patriot for any of your storage needs!

Rodent infested- doors of the building left open. I rented…read moremy unit for over a year without any issues besides him raising the rent 2-3x. A few months ago I noticed mouse droppings in my unit so I contacted the owner who had been great up until that point. His response to my inquiry is below. The owner pretty much told me to pound sand and then started to charge my credit card a monthly fee to put traps inside of my unit. I stored nothing even close to food in my unit- only clothes and furniture. I took it upon myself to go out, buy mothballs and change them out every few months. I chalked this up to incompetency and simply poor business skills on the owners part until we ran into another issue.... Last Friday night we went to the storage facility to find the two front doors of the building completely unlocked! The key pad was working but the door never locked behind us. We waited 15 minutes to see if that changed but nope- the doors remained unlocked with no one else at the facility... The entire building was left exposed to anyone in the neighborhood with a set of bolt cutters. We took videos and pictures of this figuring it would most likely fall on deaf ears seeing how ignorant the owners first response to us was. We hired movers and had our belongings transferred to another facility yesterday. Once we got into the back of the unit we found the actual damage to our stuff. The mice chewed through wires and pretty much used our unit as a public waste area. Im well aware that every storage facility is going to have some type of rodent problem but to respond to customers who have entrusted you with their valuables in this way is unacceptable and a clear representation of what you will get if your store your items with this company. "Please keep in mind we have over 300 customers storing their belongings here. Our rental agreement states clearly no food products allowed however we cannot verify what people bring into the building at all times which is why every storage facility including ours contracts exterminators monthly to keep rodents and insects to a minimum. I've fined people for storing 10lbs bags of rice and pasta ‍ Keep in mind every restaurant you've ever eaten has also mice no matter if it's a Michelin star or McDonald's. I was doing you a solid by offering to check the trap. I will gladly remove our lock if this is going to be an issue. Please advise. "

401 Storage Warwick is clean, secure and offers a range of storage unit options. Jen, Kent and the…read morestaff are really helpful and friendly, and the mobile app is very easy to use. They have donated a unit several times for the holiday drive for my non-profit. It's great to see a business that cares about giving back to the community and always makes us feel welcome. I would highly recommend them to anyone with storage needs, big or small!

This 401 storage is great. We used it to store my sons college things over the summer. For this,…read morethe location near the PVD airport is super convenient.. The storage lockers are clean and the access process through a cell phone app is easy and efficient. The staff--Jen helped us both when we checked in and out-- were super friendly and helpful.

I would not use this company again. We were scheduled for 3 guy's, they sent 2 and a guy who was…read moreworking his first shift ever. He was so out of shape that he was gassed in the first three hours. He stood and watched the guy in the truck pack the truck. Training is not supposed to happen on the job if a client is paying for you as a worker. I'm 57 years old and I had more hustle in me than this young guy. Half way through the move they sent another guy to help out and keep the cost of 3 guys but he had smoked-up and also ran out of energy before the job was done. My boxes were all labeled and they piled them up in the living room. I had to ask them to bring them to the kitchen etc. They wanted me to pay before they were even finished. There's more to write, I just don't want to relive it. Not once did anyone act with urgency, I moved the entire storage unit myself. If I would have relied on the movers it would have cost me two more hours. The trainee scratched my kitchen table, I brought it to the lead movers attention, it did not factor into reducing the cost. If I damaged a clients property I would expect to be charged, no consideration was given when we paid the bill.

A Cautionary TALE Do not use any Service Organization in Rhode Island because the Attorney General…read moredoes not protect consumers. In August 2016 J&M Moving of North Providence Rhode Island moved all my belongings from Natick MA into storage. I moved to a furnished condo in South Carolina and in February 2017 I called J&M to bring my furniture to South Carolina. In March a load arrived although the carrier had no help, and I had to hire someone to help him move my belongings. Much of my furniture was missing. I called J&M. They sent another load 6 weeks later and indicated that a top had come off a container with much of my fine china a crystal. I was never told this although I was present for the entire move. J& M arranged for another carrier to ship my fine goods. They arrived IN A CARDBOARD BOX even though I had packed everything carefully in a hard sided enclosure. Pictures of my broken items are shown later. Much of what was broken was priceless 19th century china. J&M paid a china claim but I believe it was because they put in a claim against the other carrier. I was still missing half of an oak vanity and a large container of horseback riding gear worth a great deal of money. J&M do not answer my phone calls or respond to my requests. The attorney general's office in Rhode Island has not responded to my complaints. I received a short email saying they did not know whose jurisdiction this falls under and were investigating this.

Use Gladu for dumpster needs, these guys are great ! Called Gladu for a 15yd dumpster and it was on…read moresite in 2 days! Peter in the office gets it done and follows through making it right and done! Dave placed large dumpster in driveway in perfect spot for access and not blocking entry. Picked up morning after I called for pick up, these guys are the best. Prices are competitive and worth it! Strongly recommend!

These guys are terrific. I have used them at least four times for dumpster rentals and each time…read morehave come away very pleased with their service, professionalism and responsiveness. In addition, their pricing is fair, and they explain any additional charges up front. I highly recommend this company.

Had a problem where they suspected damage years ago and they had to check the storage unit…read more.. Didn't get much info but apparently it was ok? We came in and everything was fine but we should have been notified immediately. This year the price has gone up closer to almost another extra 25-30 dollars if I recall and that's a pretty big hike considering it was like 50. Also considering the fact we were *NOT* notified despite them assuring us they sent word out (only after the fact when called) so I'm not sure if that was sheer laziness by not checking all the boxes or if they were just trying to pull the wool over our eyes. We literally only found out upon paying it after the new year. No mail, texts, or anything. We're thinking about cleaning it out and bringing things home because moving everything somewhere else or finding someone to do that would be too much of a hassle as I'm very disabled and can barely get out of the house. Can't fault them for this but not a very good situation to be in and I still hold a lot of grief regarding my father and another relative's deaths which is what forced us to get a storage unit in the first place because of my father's sister locking us out when I was still basically a kid. She took the house and lives literally right down the street from where we ended up having to put our stuff. I feel bad for the staff because just judging by the way they worded things and their tone of voice when asked about the increase ('it's the owner') he sounds like a piece of work

The good: The facility is clean, well-maintained, secure, and reasonably priced…read more I had to call the maintenance staff twice to open the freight elevator when it was stuck. In both cases they came promptly and were friendly. The bad: The storage lockers are open only from 7AM to 7PM, seven days a week. Maintenance staff is available only from 7AM to 3:30 PM, Monday thru Friday. Passengers are not allowed in the freight elevator. The elevator has both an inside door and an outside door, both on ground level and on the second floor. If all four doors are not closed and latched, the elevator gets stuck and you have to call maintenance. You have to climb a flight of 17 stairs to get to the second floor because you can't ride in the elevator.