1. Green Valley Mini Storage

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Brooklyn, CT

Green Valley Mini Storage

5.0 (3 reviews)
Open • 8:00 am - 8:00 pm

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All My Sons Moving & Storage

All My Sons Moving & Storage

(80 reviews)

Wanskuck

AMS has moved me multiple times - always a pleasant crew, hard workers, and a wonderful operations…read moreteam. Helpful despite my last-minute nature! Highly recommend.

I rarely write negative reviews, but this was hands down one of the worst service experiences I…read morehave ever had. What should have been a simple one-mile move turned into a stressful, expensive, and poorly managed ordeal. The crew arrived roughly four hours late after a last-minute crew replacement, I nearly missed my flight because of the delay, my furniture was left partially assembled, my instructions were ignored, and the apartment was left in complete disarray despite paying a premium price. To start with a positive, scheduling the appointment was easy, and both the dispatcher and moving crew were polite. Unfortunately, that was where the positive experience ended. When I booked the move, I made it very clear that I needed to leave for the airport at 7:00 PM. I was assured the crew would arrive between 10:00 AM and 12:00 PM and that the move would take no more than three hours. I had already moved approximately 50% of the apartment myself, leaving only the larger items that required professional movers. Throughout the day, I repeatedly called dispatch because I needed to reserve the loading bay and elevator in my building to make the move as efficient as possible. During one of those calls, I learned that the original crew assigned to my move was not going to make it. Dispatch switched crews and sent a replacement team, but they did not arrive until around 4:00 PM. To make the move easier and faster, I had already disassembled one of my beds. When I mentioned this beforehand, I was told that everything was fine and that it would help speed up the move. At no point was I informed that they would refuse to reassemble furniture disassembled by the customer. Because of the delay, I had to leave for the airport to avoid missing my flight. I arranged for a building guard to stay behind, supervise the move, and assist with any issues. I also clearly instructed the crew where furniture and boxes should be placed and told them to call or text if they needed clarification. Instead, I returned to find the apartment left in complete disarray. One bed was assembled, but the other was left disassembled. Only afterward was I told over the phone that they would not reassemble it because they had not been the ones to take it apart. Had this policy been communicated beforehand, I could have planned accordingly. The crew also left dressers, storage cubes, and other furniture scattered throughout the living room rather than placing them where requested. I specifically instructed them that if certain boxes could not fit in their intended locations, they could leave them in the kitchen. Instead, everything was simply unloaded into the living room with little effort made to organize or place items as directed. I have attached photos showing the condition in which the apartment was left. To make matters worse, the final price was significantly higher than expected, especially considering the delays, incomplete work, and lack of communication. Between the missed arrival window, last-minute crew replacement, poor communication, failure to follow instructions, incomplete assembly work, and excessive cost, this was easily the worst moving experience and one of the worst service experiences I have ever had. I cannot recommend this company based on my experience. Edit: Calling the number provided in the business review is not helpful as I was in a 25 minute queue with no answer. On top of that they do not want to respond to the email I sent them in hopes of resolving the issue.

Woodland Moving and Warehouse

Woodland Moving and Warehouse

(45 reviews)

Southwest

Wow, these guys are prompt, speedy and professional! At first I was a little skeptical, but Carlos…read moreand his crew were phenomenal. They showed up about 15 minutes early and emptied my apartment in record time. Granted, I had moved a lot of boxes myself but needed help with the big stuff. When we got to my new place, there was a challenge with the couch. I know, my fault for buying a couch from Macy's without measuring it to make sure it will fit through doors. However, these guys tried so hard and didn't give up!!!!! I was about to give up before them but they wouldn't let me - thanks guys! Overall, they probably were moving my stuff for about two hours (if that) and it was well worth the money!!!

We had a very negative experience with Woodland moving and will not be recommending them to any…read morefamily or friends in the future. We paid a significant premium over comparative moving companies for our large, in-town move because Woodland moving had been referred to us by a friend, and because at the initial assessment Mike seemed reliable and professional. First, the positive: the team loading the truck was fast and efficient and did not do any significant damage to the walls. Now for the issues: A $4000 cabinet was brought in with a completely sheared off leg and placed on that leg in an extremely precarious position. My mother happened to notice when it came off the truck, otherwise we would not have found out until the cabinet was nudged even slightly and toppled and broke further. When pointed out to the lead mover, he acted surprised and reprimanded the other staff even though he was the one that had brought the cabinet off the truck with a dangling leg. Our kids beds had several pieces missing during disassembly (which was done by the movers); the movers then spent several hours (mind you we are paying by the hour for this) trying to reassemble it, claimed that there was no issue even though it had clearly taken far longer than it should have, and then the bed collapsed on first use because it had been reassembled in a completely incorrect and precarious position to hide that pieces were missing. My kids had to sleep on floor mattresses for several weeks while we worked with woodland's claims department to get these beds replaced, and ultimately they failed to provide a reasonable solution other than giving us extra screws, and I ended up having to purchase wood and reconstruct the support legs for the bed myself to make it stable. When pointed out that a couch was missing its legs, were told it never had any legs... it did and was later found on the truck - screws for a TV stand were missing and had to be purchased and replaced another bed with a support leg misplaced and not constructed correctly There were further smaller issues that - all of this that just emphasized that the crew was not being methodical with disassembly (hence all the lost pieces), and were being frankly deceptive to hide that multiple items were missing or broken. Finally, we had purchased insurance for the move - thankfully - but because of the deductible still ended up eating a several hundred dollar loss because of all the broken items. We did finally get our bar cabinet repaired, but the furniture repair company reached out to me 1.5 months later to tell me that they still had not been paid by Woodland and had refused to return his calls or messages.

Green Valley Mini Storage - selfstorage - Updated November 2026

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