Half of our apartment is in storage and they've been extremely prompt with all my inquiries. I got…read morethere to open our account, and a month later set up the credit card billing. From set up to move in, I've enjoyed their help and advice. Once the movers placed our items inside, we were good to go. We're happy to have a good place to store our stuff while we find a good home.

since being taken over the new company is horrible. they recently raised the rates by $60 a month…read morewith zero notification making our unit over $300 a month. when we called them they could care less. dont believe the intro rates. they will jack your rates astronomically. very POORLY run company.

Beehive is simply the best storage near me, it's between work and home so very convenient also. I…read moresay that it is the best for a couple of reasons, not the least being the monthly cost, a good $15 to $50 less than others for the same size unit. Also, the manager, Terry, responded to my emailed via their site inquiry within hours of their opening on Monday, I had emailed on Sunday night. He went way out of his way to help accommodate my schedule, even let me come by with 15 minutes notice in my work truck to set it all up, and kept it to the point as I was at work. Some places push extras on you to nickel and dime you to death, not here. Offered, yes. Pushed, absolutely not. I really have no more to say as what was promised was delivered, no need for any interaction at all. Very happy with my choice to try out a smaller operation, it's a large site I just mean smaller as in not on every other corner like some brands. Only con for me is that there are no electric outlets anywhere either in or outside of the unit, maybe the larger ones have them.

New and clean facility; well lit with great security access. The staff is extremely friendly and…read moresupportive. Rates are great too. Delighted to have selected Beehive for my storage needs!

I recently opened up my storage unit here because I've been looking for a small extra space in the…read moremiddle of moving. I was able to get a walk in closet sized unit for a great price because I so happened to sign up during the president's day sale. everything was through the app, even access to open/close the gate! I was able to sign up, be assigned a unit & pay my monthly fee all online and it was ready the next day. The person (I believe the owner?) was very pleasant and helpful! I love how easy the process was. the unit came with its own lock already so that was nice too. so far so good!

I rented a storage unit here back in April and I immediately cancelled the reservation the same…read moreafternoon. I was told that the service fee could not be refunded, but that everything else would be. I was immediately refunded the lock fee and received an email confirmation. I never received an email confirmation for the refund of the storage fee. At the end of the week, I noticed that the storage fee had not been refunded yet. I called the Vails Gate location and was assured that I had been refunded by the woman who works there even though I explained to her that I was not. I put in a dispute with my credit card company and Public Storage ended up refunding me for the rental fee while the dispute was in process. Now, in July, I have just received a letter that they sent my account to a collection agency claiming that I owe them $263.00. I am furious. I called the Vails Gate location and received no answer so I left a message. After all that they put me through to refund my money, they have the nerve to say that I owe them money and are trying to ruin my credit report. I think not! This whole ordeal has caused so much more of a headache and problems for me than it ever should have. I will never ever do business with this location or this company again and I will be calling, emailing and tweeting whoever I need to to get this matter resolved immediately.

Facility is clean, organized, and the staff is extremely professional and considerate I cannot…read morethank them enough for helping me out during a unfortunate and unexpected move, they held a storage unit for two days so I could come look it over and make sure the size was right. I cannot thank them enough!

I've used several storage facilities in the area and this place is a really good spot. They have…read more24/7 access to your storage and they also have indoor storage units. I use an outdoor unit and have had no issues. The facility is gated for security. Though I have had an instance of poor customer service, the owners take complaints very seriously which is what has kept me as a customer.

Had a guy on the 800 U-Haul CALL CENTER David( I think that's what his name was ) tried to scam me…read moreout of 30$ -per vehicle quoted up charge over what the facility price has listed on their trucks . And he kept asking for my credit card .. I'm reporting this to U haul . This happened with the call center only , not this place I'm reviewing . Now aside from that this facility located on Route 32 in New Windsor has been our mainstay for renting trucks and we never have had any trouble . I wish there was a way to contact this brick and mortar directly than deal with apps or the 800 call center .. It's large & dedicated to UHaul business only . This time have to recognize Nicholas as being very efficient and we were able to get things done with his help in a positive, friendly experience . The lady working there too was very nice but Nicholas took care of us renting and returning . Still 19.95 for little truck and it was very clean .

I ALWAYS carry a yellow broom with me and thoroughly sweep the truck, and ask if it's OK before I…read moreleave. I got charged $27.03 for a cleaning fee anyway. The staff here as a general rule are poorly trained and don't know the meaning of customer service. This is the last straw. AVOID.

I will update review once I complete move but super professional and legit on first call. I feel…read morevery assured that his company will be top-notch and not scammers like some other movers have been. He offered a great local rate and realistic quote (both timewise and $$) vs. others who either exaggerated the hours either too low or too high. Looking forward to a smooth process!

I would had given A W Express 4 or 5 stars. Because of this reason. I' am only given 1 star and a…read morenegative Google Review. I will explain why. I had to move out of my apartment by December 11th, 2025. On Thursday November 14th, 2024 a Military Veteran Organization called WESTCOP SSVF contracted A W Express, to move my personal possessions to a Storage Room I rented from a Storage Facility. I only needed approximately 90 percent moved, because I need some personal possessions that I need until I need to vacate on Wednesday December 11th, 2024. They conducted the move on ThursdayNovember16th, 2024. There were three employees, and a foreman his name is Joseph. One of the items that was going to stay in the Apartment was a Bulletin Board. The Bulletin Board contain some flyers, and two memorabilia items. They were two Miniature soccer Jersey Car Decorations with suction cups. One Representating the Uruguayan National Soccer Team, the other was a professional soccer club from Uruguay from South America called C.A. Penarol. They were pinned to the Bulletin Board. When they finished the move, It appeared they did an adequate job. On Tuesday December 10th, 2024 I was doing the final move. Then I took the Bulletin Board, and noticed the Miniature soccer Jersey Car Decorations representating C.A. Penarol was missing. I went to the Storage Room and looked for it, but I could not find it. I called Joseph and asked him about the missing memorabilia item. He claimed he did not know about the memorabilia item. I asked him to ask the employees. He told me he would ask them. I called again to find out what they said. He said they did not know. I speculate that he did not ask them. He informed me the company policy was if any item was found. He or the employees would give it to me or leave it on the floor. He said may it flew away. I said the apartment does not have one path, and the item is too heavy for it to fly away. When I called again to inquire about the issue. He told me he was annoyed, that I was calling excessively about the issue. I have looked in my Storage Room at approximately 90 percent of my personal possessions boxes etc and I cannot find it. Finally in conclusion I was very disappointed with the lack of attention to detail, unprofessionalism, and apathetic attitude about my concerns about my missing memorabilia item. My concerns as a customer. I lost a memorabilia item because of the incompetence of this company and its employees. There is a possibility I can find the item. I will know if I still have the memorabilia item, when I move to a house or apartment, look again at the Storage Room and happen to find. Until then I will consider lost. If I happen to find it. Then I will edit my Google Review, text a retraction, and change the Star Rating System from a 1 Star to 4 or 5 Stars. Until then my review and Star Rating stays the same. I' am very disappointed. I' am a United States Navy veteran.

I had a great experience with Sarah today at Fort Storage. She provided me with a thorough…read moreorientation, quickly knocked out the paperwork needed, accepted my private declaration of insurance and made the whole process a piece of cake.

5/22/25 - It's raining today. Five years ago just before…read moreCovid I moved from one town up here to another. I had Triangle Movers to the job. They were excellent. Like I said in the previous review; it's like they were moving their own furniture. One of their truck's is across the street, moving someone out of the complex. It's not unusual to see someone moving; most of the time it's with U-Haul. I'm watching the movers bringing the people's furniture out of the building. Everything seems to be wrapped in plastic to keep it from getting wet and damaged. The guys are working fast. I don't know the family. I do know they'll be happy with the service they get from Triangle Movers. I hope they do a Yelp review.

Update from my previous review from 3 years ago. Nothing was done about my broken and missing…read moreitems. All this time I went back and forth with them and they never made good. They gave one excuse after another. When you pay $10,000 to have your stuff moved out of state, you don't expect to have your stuff, stolen and broken and your outdoor furniture disassembled and laying on your front lawn in a heap. The most terrible experience I ever had in my life!