THIS PLACE IS HORRIBLE . The employee feel free to curse at the customer to say. " fuck you…read moreand your family " and then call the cops . The service and value are both poop.

From the owner: Streamline your life with storage units in York, PA on E Market St! Our diverse selection of indoor…read moreand heat temperature-controlled options makes it simple to declutter any space. Let us help you find the perfect size for your downsizing, renovation, or office needs by utilizing our supremely convenient online tools. Make organization easy and rent a unit today! A self service storage facility offers storage units without a physical on-site office. This means you can manage your storage needs more flexibly. We provide extended customer care hours and an online chat feature to assist renters with any questions. This setup is ideal for those who prefer handling their storage arrangements online while still having access to support when needed.

Troy Brayton specifically, has been simply amazing and accommodating to our hectic time through…read moremoving and needing extra storage space. He made numerous of my stressful situations I was facing at the time completely stress free! I would totally recommend extra space storage To anyone looking for or needing a stress free moving/storage experience. Hands down best experience yet in dealing with renting out storage space.

I would like to extend my sincere appreciation and gratitude towards Liz Gerber, an incredible…read moreemployee that took the time to understand my situation at the Extra Storage located at 2199 Parklyn dr, York. PA 17406. I was impressed with her friendly and professional manner. Liz is very encouraging and very understanding. Excellent customer service is hard to find these days, but not with Liz. I was so lucky that there was a 10 x 30 unit available. This is the type of customer service that will easily allow me to refer over and over to individuals seeking a full service, high customer service facility. Liz is truly an asset to your company. Especially during this pandemic moment we are in. I want to send my most gratuitous thanks and appreciation. I will not hesitate to use or refer this facility to any and all who need. Thank you! Juan Blass

Came here to talk about storage, being that I manage a storage facility we came out here to ask…read morequestions to better know our community. The manage John sat with my AGM and I for about a half hr and answered all of our questions. He was super friendly and personable. Facility is clean, well presented, and can tell him and his employees care about their facility. They have outdoor and indoor units, and can store RVs or vehicles. Overall, impressed with this facility!

The staff are pleasant enough but seem to be a bit flustered when answering questions…read more Instead of being able to use other locks, this company requires you to purchase their specialized locks for $20. The website has a lot of issues inluding the menu does not function and statements about "climate controlled" are misleading. The facility is only temperature controlled to 75f in summer which is far too warm, in my experience of other companies across the US. The hallways are far too narrow and access is too far away from the units making unloading difficult. The automatic door is one nice feature. There should be more access to the building instead of one door in and out. The rents are very high for this or any area. These are some the highest in the country-higher than California, even. With little to show for the cost. The inside of the building seems to be clean but the outside is not. Trash blowing around everwhere. I am sure this review will not be seen by the company as there is no way to keave a review at the website but hopefully it provide critical info for a consumer to look elsewhere. I will be moving out as soon as possible. JS, current renter

Im giving a 5 star to Tamarya ( frenchie), we were having trouble with the uhaul app and she was…read morethe only one who offered us assistance. We were so grateful for her kindness. Thankyou so much. Erica henderson

I attempted to complete online rental..to no avail. First…read more call was to Harrisburg, PA location..lady couldn't complete so she referred me to Carlisle, PA where she told me they would complete rental. 2nd call the female was CLUELESS & RUDE from the beginning.. She informs me there was not a reservation for me & there were none at Carlisle location. Finally, book the closest rental in York, PA..45 minutes away. Immediately leave, make 45 min drive, wait in line for 20 minutes to be told..WE DON'T HAVE A CAR TRAILER!!! U -Haul needs to compensate me for 2hrs of wasted time & fuel considering their incompetence!!

My daughter rented a space from here after moving from Georgia. She took me to see it prior to the…read moreunit being full. I'm highly impressed with the cleanliness of the place, the security in and out of the building, the cameras throughout the building. I like that some units are inside and temperature controlled. Not what you expect from a storage unit business. The employees are so easy to work with and very friendly. As we were waiting outside on a very hot sunny day, the employee brought out bottled water for us. So kind. This place was recommended to us by a past client of theirs and we will definitely recommend this place to others as well. They are outstanding!

Rates are fair and units are a nice size but when you find a dead mouse and fecal matter all over…read moreyour crates and box's one does wonder the clean standards of a business. I do not recommend due to this issue.

Why did I give ESS a 5 star rating? Because things can happen along the way during a move and one…read moreof them is having the right size unit for your items. Even though it was closed on Sunday I was still able to access the unit and even though the unit was too small the Online Staff was able to correct and put me in a larger unit. The next day I was informed there was an issue and they assisted me in correcting the issue on Memorial Day!?!?! I felt we were a team, I felt they were working for me not against me. It is rough out there in this world, trying to do this and do that from one day to the next. I would like to thank Russ. ANd they were having a sale and I received a lower monthly price for my unit as well. WOOOO HOOOO!!!

I have used several other storage facilities in the Dover, PA area. I am currently with Prime…read moreStorage in Dover, PA. I currently have 4 units there. In comparison to the other facilities that I have dealt with in the area, Robert Ganoe is the nicest manager I have interacted with. He has excellent people skills, and he has found me additional storage for me close to my original units, when I needed the space in extremely short notice. I would give Robert and the facility a 5 Star Rating!

This was a great storage facility. There is electric in the units. And the manager is super nice…read moreand very helpful! Would definitely rent from them again.