Responded right away after I asked for Snow Thrower service. Picked it up the next evening. Got it…read moretonight, starts right up and looks great.

been there three times now. Trying to keep it local. Been there different times of the day and…read morehave never seen anyone. Last time I was there was around 11 o'clock. Nobody. Sorry, just my opinion, but not impressed.

Joe was fantastic to deal with when I needed work done to my Husqvarna riding mower. I first called…read moreHerd's on a Saturday. Joe promptly returned my call and offered to pick up my mower the next day. He transported my mower to his shop, diagnosed and repaired it, and delivered it back in two days. Pricing is very reasonable. Joe kept me updated on status. He is extremely knowledgeable, professional, fair, and honest.

From the owner: Serving the Hagerstown area with over 20 years of experience. If you would like to swing by for an…read moreestimate you are more than welcomed to. More than happy to service after hours via text or phone calls. We repair the latest products from leading brands, including Troy-Built®, RedMax®, Generac®, ARIENS®, Oregon®, and BobCat®, Gravely®. Call in today to learn more!

Great company! Would highly recommend them! I had a snowblower that was leaking gas and instantly…read moreRichard knew what was wrong; ordered the part and had the machine fixed in no time.

Don't show up at agreed-upon times, don't call to to say they can't make it…read more Three times the guy said he'd comer by to fix my lawnmower (assuming he could, who knows? Seemed like it was going to cost $125 either way). Three no-shows, no courtesy call. I texted to ask if he was coming and got a "Oh yeah, can't make it" response, no apology. Of course he didn't show up or call the next day either. So I'm done with these guys. Don't waste your time with them.

The owners of Thoman's Small Engine Repair are fantastic. They are extremely knowledgeable and…read morewilling to answer any questions you have. They have LOTS of Stihl equipment in stock. They also carry a full line of mowers, generators, snow throwers, and even side by sides. They also have a repair shop for anything you happen to break.

I was referred to them by having a Lowes warranty on my mower. I called to confirm that I was on…read moretheir list to verify and try to schedule my appointment to get the mower picked up. I spoke to a young employee and she stated that they would call me when they are available and they do not schedule things for pickup and have just have to be available. I ask the employee who was the manager and was referred to a person named Jaycee. She answered the phone and was very rude said their policies are what they are and did not really care about getting the Lowes warranty business. They are a small shop and very busy so I would just have to go along with the way they do their business or go somewhere else. I called the company that set me up with this shop to do exactly what they said and will instruct the company to send me to someone else that will appreciate the work and opportunity to earn a customer's business. I would be very cautious recommending this business to anyone as it appears that they do not know what a customer service business is all about. It appears they probably will always be a small business and probably get smaller by the way they treat their potential customers. Mark B.

They came out to fix my snow blower. He was very professional, proficient, knowledgeable, and…read morepersonable! I'd highly recommend this business.

Unreliable. Cancelled twice and did not even call, email or text. Look elsewhere I was very…read morepatient and understanding the first cancellation without letting me know but was told they were coming another day and did not even bother to let me know they were not coming until I texted them

Well I bought a Cadet Rideable Tractor! Vinny was really patient with me on this one! I had a lot…read moreof Questions about it! First time owner questions everything from Starting to Maintenance Q's he answered them all and hopefully I purchased the best Lawn Tractor for my Needs! Small price for delivery since I wouldn't be able to pick it up. Vinny got it scheduled to accommodate my availability.

if you have a push mower or tractor mower, do not go to this place they are complicated and…read moredifficult. and for sure they don't like you if you are a mechanic or handyman to fix your own push mower or tractor mower if I were you, I would just go to a different place.

Tom and Lisa combine great small business customer service, competitive pricing, and superb Stihl…read moresales and service. I drive 30+ minutes to go there - bypassing big box stores and larger farm supply stores. The personal service, friendliness, and excellent knowledge (particularly on a wide variety of Stihl products) is unmatched. Tom is a wizard on repairs and is an expert on product. I am impressed with this store and their "hip-old fashioned" style of business, which sets the standard for others to follow!

From the owner: Adams County Surplus and Building Supply has become your local Mom and Pop Hardware and STIHL…read moreOutdoor Power Equipment Sales and Repair Store located in Biglerville, Pa.

I cannot recommend Danny enough! He did a great annual service on our Cub Cadet ride on mower. He…read moreis the perfect combination of customer service and expert knowledge. Communication from start to finish was prompt and easy. Danny was very upfront with recommendations, plans, and pricing. He was able to pick up and drop off our mower for a fraction of the price of other service retailers. The service itself was impeccable and our mower, which wasn't running when he pushed it onto his trailer, runs wonderfully now and for about half the price of other service centers. Danny is super knowledgeable and we will be using him for years to come!

From the owner: Take advantage of our fall snowblower special! $123, parts INCLUDED! No tax, no tricks, no…read moreasterisks!

Outstanding Service! I reached out to Jimmy late last week and we made an appointment for him to…read morecome out and fix the drive belt on my Kubota Z725. He was actually early. He fixed it in about 30 minutes and was very reasonably priced. I would highly recommend his service. I intend to utilize his service to maintain my lawn vehicles. Excellent Work. Thanks, Jimmy!

Jimmy was so easy to work with! He's a great communicator, works quickly, and did a fantastic job…read morerepairing our mower. We highly recommend him!

Honest and good communication I hade a power washer that was broken beyond repair and they were…read morehonest about it

Prompt reply and service with a thorough explanation for the issue with my snow blower as well as…read moreproviding future tips on preventing the same issue.