I took my hustler fast track mower because the engine was running rough. I also needed the transmission oil changed. While they were working on it, they called and said the transmission belt should be replaced, which I agreed to. I knew ahead of time that their hourly rate was $90 and expected that any parts would be charged at Hustler set retail pricing. When I got the call to come pick the mower up I was told the bill would be $697. I was additionally told that if I would pay with a check instead of a credit card I would get a 3% discount. The invoice at the shop came to $683.79. I paid this amount with a check. When I got home, I reviewed the invoice more closely and realized that they had added $33 in additional fees for environmental and freight. I've never heard of this from a shop before. The discount they gave me was all only 1% for using a check instead of a credit card. I called to complain and was told that the computer made the mistake but I couldn't prove that I was quoted $697 so they would not alter anything. I also feel like tacking on $33 for fees beyond labor and materials is ridiculous. Admittedly, the mower is now running good. But, based on these experiences, I cannot recommend this business. read more