The entrance area was clean and inviting, and the unit itself was clean. I like that I don't have…read moreto keep up with a key and PIN code to get in and out, the app is really convenient. Mikoya, the assistant manager, was super helpful as well.

I so love this place and the security. They make sure you are ok and if you have any problems they…read moretry to fix it right away. Great choice to make.

I see all these reviews from recent people and I might add that they do have a few newer people…read morethat are amazing, with great customer service however Carl is the absolute worst and he does not stand behind his mistakes or the mistakes of his team, he ignores them. I have had this storage for almost 3 years so most times I forget about it and pay 2 or 3 months at a time, however my rent has increased every 2 or 3 months since I've had it. I have asked about this and inquired and only thing Carl recommended was to change the due date. Then here comes the newbies and they say no let's put in for a rent decrease you've been here awhile and boom. I call and mentioned it to Carl because it didn't change on my account and he says it'll be another month from it was done. I was upset because that's not what I was told and Carl just sat there and said nothing and then repeated the effective date. I then went online to pay my balance and I see there's an auction coming up Friday so I go on the site to look and here is what my things that I had professional movers, put in years ago, what it looks like and things are missing because this storage was packed down no room to even move anything. So they have ran through my things and started bidding on them before they are even up for auction. Look at my things, this is a disaster and one of the biggest mistakes I made leaving my things in their care. I have been crying to corporate looking at these photos for hours, this is unacceptable.... I have yet to receive a call back from corporate or the district managers which they have been telling be all week and last week, they comment under my review on their website like they care and I've attached photos and I called the number they listed and nothing happened, Don was unaware of what was even going on and he said he didn't know how to help which is what I've been hearing the past two weeks.

EDDIE IS THE BEST‼‼very thorough very nice!! awesome help and direction couldn't have had a better…read morerep Eddie is awesome and funny!!! Recommend this storage space 100%

Mr D was awesome ,perfect professional gentleman. He was prompt attentive knowledgeable and helpful!read more

Don'ta Dabney was amazing, per usual at the Washington St location. I have visited this store a…read morenumber of times and each encounter, he has shown exceptional professionalism and communication skills. He's goes above and beyond trying to accommodate customers. Don'ta is very knowledgeable in this field and is an overall joy to work with. His personality is unmatched and I'm looking forward to him assisting me again in the future. -Ashley

I cannot wait to be able to put my new apartment items in the storage so I can save it for when I…read moremove into my own space. Thanks for being close.

From the owner: Storage World offers more than just space — we provide peace of mind during life’s transitions…read more Whether you're moving, starting a new job, growing your family, or downsizing, our mission is to help the world navigate change with dependable self-storage solutions. We're your trusted “world of space,” right here in the neighborhood, ready whenever you need us. We have been serving the local community of South DeKalb, since 2004. We are conveniently located across from the Georgia Bureau of Investigations on Panthersville Rd. We offer both conventional drive up and interior units as well as climate-controlled self-storage units to meet your needs and budget. Our facility is equipped with digital gate and camera technology. Call us today for specials!

Great service! Friendly, and clean environment…read more Andre was very professional, and accommodating.

I stored my personal belongings at this facility from just 2 months before discovering the massive…read moreinfestation of rats! After checking in on my belongings I found rat feces everywhere and boxes with chewed holes. With the amount of feces, it was apparent that this was a very serious problem. I rearranged my travel schedule, flew back home early and spent a weekend cleaning out my belongings. I found the problem was much worse than what was in plain sight. The rats ate through my sneakers (Air Jordan's!), ate through all my bathroom supplies, laundry and cleaning supplies, anything plastic with liquid, they are through. Even the poison, they are! We found one large dead rat! There had to be so many! Insurance does not cover this! I was put thousands of dollars. Besides the mess and complete disgusting smell of rat piss and feces all over everything I own. The storage facility manager only offered to EXTEND my lease for 30 days for free. I was like, No Thanks! I don't want to leave my stuff in here a day longer than necessary. I through away so many things. It was disgusting and a very traumatic experience. I suggest not storing your belongings here unless you intend to throw them away! This is a recent and ongoing problem.

We needed storage last minute between the 3 weeks most UGA property management companies require…read moreyearly renters out of a current residence before allowing them into a new residence. I called their sister location in Athens who was full and they directed me to Watkinsville storage. I spoke to 4 people within 2 days from both locations. Each person could not have been nicer or more helpful. It was a refreshing experience. And when we rolled in 15 minutes before close 2 days later everthing was ready to go and in less than 10 minutes we were unloading into our unit. The unit was big, clean, dry and easy to access. Start here for any storage needs.

Very reasonable price. Helpful staff and the facilities were clean, well lit, and secure.read more