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Stop Backflow

3.0 (2 reviews)
Open • 7:00 am - 8:00 pm

Services - Stop Backflow

Plumbing inspection

Plumbing installation or replacement

Plumbing repair

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2 years ago

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10 years ago

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Certified Backflow Testing - Backflow testing on a commercial boiler.

Certified Backflow Testing

(2 reviews)

While the field backflow testing service itself was adequate, the company's back-office operations…read moreare poorly managed and unacceptably disorganized. Their reminder system is not aligned with municipal requirements, and their billing and accounts receivable processes are fundamentally flawed. I was repeatedly told by staff that a prior invoice had not been paid, despite the fact that I retained written confirmation showing the payment was submitted through their Intuit QuickBooks link and acknowledged with a "thank you for your payment" email. Despite providing this documentation, the company unilaterally canceled a scheduled service appointment the day before it was to occur, citing non-payment. When confronted with proof, the explanation shifted to a claim that they "never received the funds from the credit card company," which is not a defensible position to place on a customer after confirming receipt. These outdated business practices, inconsistent internal communication, and lack of basic financial controls introduce unnecessary risk for clients. While I had initially intended to continue using this company, the operational failures and resulting service disruption make them unreliable and difficult to do business with. There are other providers who can deliver the same service with greater professionalism, transparency, and reliability, and I will be pursuing those alternatives going forward.

I don't recommend this company to anyone. I used them for over 7 years for two properties with 5…read moredevices in total. This year due to an emergency situation that I needed to go to hospital, I couldn't keep my appointment. I asked Loren Hanson, the owner, to reschedule the test date for me, he replied by saying 'we don't work for you any longer! Loren has no appreciation of customer royalty.

Good Guy Backflow - Testing a residential backflow assembly device.

Good Guy Backflow

(11 reviews)

Loyal Heights, Ballard

Overall I think responsiveness, timeliness, and completeness there were nothing wrong at all. I…read morerarely cross over outside of reviewing restaurants but This time I had to leave a review. After the work was completed, I was told the report would be sent to the city and I would get an invoice later for the work since there was an additional device that needed to be tested. I of course said ok and thought nothing more of it. Fast forward about a month later. I had already forgotten this issue since I was expecting an email. I get a letter from the city saying my test was incomplete and that my water will be cutoff soon. I called back and was told they had forgot to submit the report and they would do it ASAP. There were no mention of the second device cost so I thought maybe they were going to throw it in for free since there was a lateness. I of course then get an email with the invoice for the additional device and finally a few days later I think I was cc'ed on the report sent to the city. Now, if I had been out or didn't check my mail for a while I really could have my water turned off and I think that even affects my credit? That's not good.

Fantastic Experience!…read more Needed a backflow test completed, as we were late by a week according to the city. Scheduled an appointment with Good Guy for Friday, and then I sent an email asking them to come earlier, if possible. They got back to me in an hour, and confirmed they could make an earlier appointment for me! Super cool service, super easy, and well worth it! I would use Mac again in a heartbeat!

Sprinklers And Backflows - Frank installing sprinkler lines in our front lawn

Sprinklers And Backflows

(12 reviews)

I contacted Frank via his website on November 25, 2021 right after Thanksgiving. He responded the…read morenext day via email. I recently purchased another property and didn't know where the water shut off was located. He managed to walk all over my property and find it. He explained to me what he was doing and did not speak to me in a condescending manner which is impressive considering I didn't bother to ask the former owner of my property where the water shut off is located. Great work. Great service. If I have any issues with my sprinkler system in the future I will contact Frank at Sprinklers and Back Flows again. I highly recommend.

I want just put in a very good work for Frank with Sprinklers and Backflows. Short story is that…read moreHe did a superb job installing our irrigation system with multiple spurs and followed through with quality to the nth degree based upon everything he quoted us. Frank had a busy schedule yet he was able to fit us in and worked 12 hour days this Summer to complete the whole job in a week. He did a great job communicating with my wife and I about the layout of our irrigation system. He also addressed our concerns about the rocky soil we were dealing with. He took extra time to listen to us and went out of his way to address our concerns. You can see the contrast from the photos how nice of a job Frank pulled off for us. Once the irrigation system was installed Frank took a great deal of time to explain how it worked and how to best set it up for the year. He also came by to winterize our system just recently! Another thing to consider is that many landscaping companies also provide irrigation as one of their services. However, you want to pay attention to the quality of their work and components. Frank, in contrast, specializes in irrigation and has a deep knowledge base behind what he does. He also demonstrated to us his commitment to providing a very high level of quality in his finished work. So, if you live in the Snohomish/Everett area and are looking for a quality, no-hassle, irrigation specialist, put Frank at the top of your list. I'm confident you will not be disappointed. Gordon T

Stop Backflow - backflowservices - Updated May 2026

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