Responsive to services and questions asked about home air duct cleaning and repair…read more Also requested family run business services

BEWARE of their annual membership charges. I called to…read morecancel my membership back in 2025 and they charged me over a year later at 2:30am. Luckily I was awake and saw the charge notification that day. I tried calling six times and the person I speak to on the phone keeps giving me the runaround. I tried leaving messages, emails, called multiple times and no one is picking up in the billing dept nor calling me back. I finally had to contact my cc comp and submit a claim to dispute the charge. What a headache. They also overcharge for their services. $600 to replace a light switch. Their customer service is horrible, please find someone else.

Colin and team were all business, professional, courteous, and understanding to my plight in an…read moreemergency. They restored sewage flow on my property in a timely manner relative to what the initial scope was likely to be. I left them to their work, but reviewed a home camera and was nothing but impressed about how they chose to use and focus their time. As I said, they were all business. We had some clarifications to discuss about the finalized bill, but that was cleared well within my satisfaction as a consumer, and I will recommend Apollo, and utilize them in the future. To a prospective customer, I recommend being very clear about the work being completed, its impact, and the itemization of costs at all steps in the process. Apollo was very above board about everything and quick to communicate about any questions I had both about billing and the job done.

The call center lady was nice and professional, made an appointment on the same day. Nolan came to…read moremy residence towards the end of the day. In order for him to inspect the leak he says he needed access and open up the drywall downstairs in the ceiling which he did for about $400. It is a hole size 12x6 inches. He says he sees the leak coming from the drainage so he retightned the drainage floor and called it for another $400. All in all I paid $780 for him to come out on the first day. We tried using the shower the next day, it leaked so much more and definitely worse than ever before. We called back right away waited another 2 days for him to show up just to hear that he needs another $780 switch out the tub spout which may or may not fix the issue. Or would go ahead and break the tiled walls to determine the issue and fix the problem permanently which would cost me lot more. Given the 2 options that were presented to me, it made me skeptical immediately. I understand it i s a business that they are running but upselling was its finest. All it was failed o-ring in my bathtub spout that shot back the water into the wall. I fixed it myself. It didn't even need ceiling wall opening and all the other fuss. I thought I was supporting a local business but turns out this place wants to print money and prey on people's emotions and lack of experience. There was no genuine attempt made to diagnose the issue. It was all about how much money I could get out of a small job. I m not sure how come this place has this decent of a Google and yelp reviews. I would not trust these guys. BEWARE!!! SAVE YOURSELVES MONEY AND ENERGY.

I can't recommend JV Plumbing enough! Jose, his son, and his other apprentice were absolutely…read moreoutstanding. They were professional, kind, respectful, and incredibly knowledgeable from start to finish. They completed a major amount of work at my home, including installing two new toilets, repairing leaks at my hot water heater, washing machine, and second bathroom, completing a full home water repipe, installing a new main water shut-off valve, and replacing my shower heads and shower knobs. Every job was done with great attention to detail and quality workmanship. What really stood out to me was how honest, hardworking, and respectful everyone was. Jose took the time to explain everything, answered all of my questions, and made sure the work was done right. It's not easy to find a plumbing company you can truly trust, but Jose and his team exceeded my expectations in every way. If you're looking for reliable, experienced plumbers who genuinely care about their customers, I highly recommend JV Plumbing. Thank you, Jose and your team, for the excellent work!

Have used José's plumbing services several times now. Always responsive. Always honest. Always top…read morenotch work at a reasonable price. Good plumbers like this are hard to find.

They set and confirmed my appointment quick. Shot a guy out to my house the next morning for a…read morefree estimate/assessment. I thought I had a sewage vent issue but it was just a fairly simple downspout issue. They didn't charge me and I plan on using them later after redoing my concrete side path to properly set the drain. (Previous homeowner set and poured improperly) Extremely friendly customer service from everyone I engaged with. That's proper value.

I have only had a positive experience with TradeWorks from start to finish and would recommend and…read morehire them again in a heartbeat. I needed a Moen Flo shut off valve installed in my house and TradeWorks responded within a few hours to schedule an onsite visit. The onsite visit occurred exactly on time, the plumbers were knowledgeable, and they gave us a through understanding of what the job would entail. Their price was fair and competitive with other quotes. On the day of, they showed up exactly on time, were friendly, and carried out their work efficiently. When so many companies have a hard time even coming out to give you a quote in a timely manner, a company that does everything on time and on budget is truly a gem in Seattle!

They responded quickly when we called and came by in-between appointments for a quick look. Took…read morecare of our request and they're reasonably priced. We had them install hot water faucet access in the backyard for kids pools, and rapid? hot water access in other areas of the house. Everything went smoothly, they worked fast and very respectful of our time and property. We always call them when we need something new done and recommended them to our friends and neighbors.

I purchased their plan after being told that it would cover a cleaning of the exterior part of my…read moreductless heat pump next year. Imagine my surprise when I called to schedule service, including my free exterior unit cleaning, and was told that the reason I'd been making payments for over a year, isn't covered. Their contract also states that if your dissatisfied, they'll make it like it never happened. We'll, I'm really unsatisfied, but they will only refund two months of my payments out of fourteen. It's a scam! Beware!

Trevor was very responsive to my Yelp message and respectful in my home when I asked him to remove…read morehis shoes. He walked me through his maintenance procedure and when asked questions, he'd provide very informative information about how parts of the water heater work. In doing the included routine check after the maintenance, he mentioned that he had found a leak and provided quotes for all scenarios (fix, replace, replace with tankless) preemptively. I found him to be very honest and would definitely use him again in the future.

From the owner: Stars & Stripes Plumbing is a veteran-owned plumbing company based in Lake Stevens, serving…read morehomeowners across Snohomish County. We diagnose and repair leaking water pipes, broken or leaking drain piping, and water-service line problems, including repair and replacement when needed. We look beyond the immediate symptom, explain what we find, and provide clear options based on your plumbing system’s condition. We also provide water heater service, water filtration, drain clearing, and other residential plumbing services. Call us to discuss your pipe, drain, or water-line concern and schedule an evaluation. Licensed and bonded. WA license #STARSSP762L8.

Prompt response, punctual. Quick fix, Fred saw the problem and was able to immediately provide the…read moresolution. Took less than 30min. As they say "you don't pay for how long it took to find the problem, but for the knowledge of where to find the problem"

Florin, our Plumber, was outstanding. Educated in craft, personable and to the point. Roto-Rooter…read moregot a good one in Florin. Thanks again!

Andrew the Technician was available the next day professionally dressed, well spoken & very…read moreknowledgeable in performing a system diagnostic & safety evaluation of my furnace heat pump combo in a very short time. Discrepancies were corrected & additionally other items noted. After contacting several other HVAC businesses in the Tacoma/Lakewood area, South West met my immediate need & far more reasonably priced. I also purchased the value added Full Home Annual plan, which is well worth it. Quality of work: excellent Value: excellent Technician: excellent My rating: 5 stars

I called to have them come to our home to look at a breaker that had tripped and wouldn't reset…read more Danielle helped me over the phone to have an electrician come out the same day. She was very helpful and kind. I had the electrician (Aaron) come in and inspect. He did a very thorough inspection and found out what had tripped the breaker. He went above and beyond. Figured there were some mistakes done by a contractor that had just remodeled our kitchen and bathroom. The price quoted seemed reasonable for the job needed. The inspection/diagnostic was waived for first time customers.

Brandon is great! We are on a septic system; I had a plumber come out on Friday because our…read moreplumbing system was not working. He came out quickly but the end result of his work; septic needed pumped. Called Hill Septic because they had pumped it last Oct. Adam came out said system was fine. Cleared what he could but said pipe was issued. I asked and he gave Limitless as who he used. Brandon came out Sunday morning, scoped, saw burrs and augered the pipe. We have showered and run the dishwasher. Thank you so much

Awesome help is hard to find! Despite Brandon being extremely busy he was responsive, offered…read moreguidance via phone/email and was willing to be a source for me to ensure someone wasn't taking advantage of me if an additional plumber was required due to my only bathroom not functioning. I did what I could; however, couldn't rectify the situation and thankfully I waited because Brandon and his associate were professional, kind, efficient, and effective. Brandon went the extra mile for me and I'm super grateful. I was glad to cut him a check because he deserves it! He will be my go to if necessary as it's hard to find help like that as a single women-I'm sure many women know what I mean. Thanks for all the help! I am so grateful!!

Our kitchen faucet was coming loose from the sink. I checked the internet for local plumbers. I…read moreended up calling Bee's Plumbing as U had chatted with one of their employees in the recent past. As this wasn't an emergency, the dispslatcher said it would be today or tomorrow before a plumber would be sent. He was sent today. Sean called and arrived early afternoon and looked at the repair. He presented us three options and solid estimates. We chose the middle one and then decided to also ask about a toilet replacement. Again, Sean presented us options and we agreed to one He gave us. As he didn't have the toilet on his repair truck, Bee's dispatched an employee with a new toilet. Sean was very professional in his work, answering questions as he proceeded with the work. He mentioned a couple of things that needed replacing due to their aging. We agreed to have them replaced. When Sean presented the invoice, it was exactly as he stated. At no time did he try to "upsell" items were didn't need, unlike other plumbing firms in this area that are heavy TV advertisers. I would recommend Bee's Plumbing to anyone that ask! Thank you, Sean! And, thanks to your employer for all they have taught you, in not only the aspects of plumbing but also in customer service!

Bees over-sells and over-states the quality of their service. The technician gave several…read moresuggestions each with a quote to address a leak. They repeatedly said this is only an attempt to repair. While they did say I that I didn't have to choose any options, they stood there creating a pressure situation. I picked the tub sealing option since it seemed most straight forward, again with no guarantee of fixing the leak. I asked why a tub caulking would be ~$900, and the technician began to oversell the difficulty of the job and the "high quality" sealant they would use. I approved the quote with that belief, only to see they did the job in 40 minutes and used a caulk that I could have bought in Lowes for $5. I've asked their management for a review and have been stonewalled. I had higher expectations for Bee's Plumbing given the reviews and referrals but left very disappointed. I've attached the caulk, tub caulking and contract from Bee's to show what happened. Would you pay $900 for this?