Stop and shop does not change to much from location to location and neither does my review. I just tailor it to the specific area. Stop and shop is definitely my favorite of all the chain markets and this location is my favorite among the stores. It's big, bright and clean... The shelves are always stocked and everyone is helpful (especially navigating your way through this food warehouse.) There are in a large shopping center so there is always plenty of parking. It may get more challenging during peak periods, but that's to be expected. We now use our phone as a scanner to make our purchases. It makes the whole shopping process extremely easy... especially on the checkout side. They have a good (and well stocked) meat department. They always seem to have a plentiful supply of frozen fish. There is a good bakery with plenty of selections of cakes, cookies and breads. There are many freezers of frozen foods and they are always having good sales on them as well. I have always been impressed with their fresh fruits and vegetables which are also strategically located around the prepared foods, cheeses, and specialty gourmet items. It is definitely a value store and you must be sure to get a "savings card" to take advantage of the preferred pricing. But... do not fret. If you do not have a card or leave yours at home the cashiers always keep a "house card" available for their customers. They have good sales and we try to take advantage of them. Make sure you bring your own bags or you're charged (.05) for each bag you use. Cashiers smile, say hello and thank you for shopping at their store. You'll never see them standing around texting their friends. Most of the time I try to use the self checkout. These store definitely stands out in the sea of grocery markets located in Nassau County. read more

One star for the deli department...I'm REALLY sick of being upsold to Boars Head just because the staff "didn't hear" my preference. I could almost see if I was standing in front of the BH side of the counter...It's happened on more than one occasion and it's obnoxious at this point. Ill go out of my way to another store just so I don't have to deal with this anymore read more

Worst deli staff anywhere. They're impatient, rude, and don't get your order write. Sitting here eating a turkey sandwich because I asked for ham and didn't notice till I got home. Not the first time. Ask for something sliced thin, I got a pound of cheese in 8 slices. Most of the staff seems miserable like they hate working there. read more

Produce doesn't last, has always been an issue. Store ok , convenience is why they are successful.

No complaints about the store itself but to the dolt who opened up a new line today around 130 pm and didn't take the extra minute to have the customers who were waiting on other lines the longest but letting customers who were not waiting long rush over is just plain wrong. Also to the customers who didn't offer for people ahead of them on a long line to go first you're incredibly selfish and self absorbed. Be courteous people it's not hard to do and it might make you feel good that you did something nice. read more

the young women cashing us out was rude and didn't seem to care. didn't say hello, nothing. i told her I had a giftcard in the beginning and then after scanning everything she goes "the system is down". I asked if a manger could input it and she goes "nope systems down". that giftcard was how I could pay and had to pay with different payment I didn't want to. just rude as she knew this from the beginning. Did not have a good experience at all. read more

Watch the cash register. Doesn't ring up prices right. Read your receipts. Meant to confuse. Examine your receipt for how items are listed and charged. Look at the cost of produce too high. Hardly anyone buying. What do they do with fruits and vegetables not sold? Ask them what they do with the pretty unsold produce. This supermarket chain is a scam. read more

this place is always clean and good great food and nice people that work here and nice people and everything that you need yoo

I have been shopping at this market for years since it was remodeled because it's convenient but from now on I am going to go to king kullen. Every time I go to the deli counter in this store the staff is either rude, incompetent or just plain lazy. They make so many mistakes but this last time I ordered a half pound of Finlandia Swiss sliced and the girl behind the counter gave me Boars Head Swiss. The kicker.....she charged me for the more expensive Finlandia. Now granted it's a difference of only about $5- so it's not going to break the bank BUT if I wanted the cheaper less flavorful version of Swiss cheese, I would have asked for it. I have complained to management about all the other times the deli counter people have messed up and apparently they don't do anything about the lazy obnoxious staff behind the counter but this feels more like straight up theft to me. I am DONE. KING KULLEN ....... You have just gained a new customer!!!! read more

Never been treated so rudely in my life! Called the store to get the name of a manager that helped me a week ago and the woman on the phone would not give any information even though I told her why I was asking and rudely hung up on me. Don't understand why the hostility read more

I know I see a lot of outdated 1 Star reviews, but personally my experience was very well! DJ was very polite to me, helped me with my digital coupons and saved me money. Will definitely return. read more

Pretty beat up looking grocery. Looks as if it is half-finished, especiallly the flooring. I prefer going to King Kullen down the road. read more

Stop & Shop - Grocery Near Me - Merrick, New York

I had such high hopes for our new Stop and Shop, but alas, I was wrong. Poorly stocked (3 common items I went looking for today were out of stock), rude or indifferent employees ("do you have______?" "No we're out"). Did you check the back? Did you ask someone else to check the back? No and no. And this is not the first time Stop and Shop has been a disappointment. In comparing notes with my neighbors, we all sadly concur that the beautiful, well run local supermarket we all eagerly anticipated is a huge disappointment. Time to look elsewhere to spend my hard earned grocery money. Update: Even worse. Me:"Hi, do you carry ______?" 'Customer service': ""I don't know but if we have it it's in Aisle 4" Me: "Could you please check to see if it's an item you carry so I don't waste my time looking for something you don't have?" 'Customer service: "No". Ok...now I'm really done. Trader Joe's I'm all yours. read more

This is the absolute worst stop&shop I've ever been to. Normally I love the stop&shop chain but this location has a horrible design and selection (even after their renovation that took months! what a waste). I'd rather drive 10 minutes more to go to the locations in Massapequa and Seaford. read more

It's bigger and cleaner than the previous store but the grocery section looks like they picked through a dumpster for the vegetables. I never saw so many limp old looking produce. The store is not well organized and limited. Parking lot is a nightmare. Your best bet is to park behind the store in the larger lot. The upside is that they have sufficient cashiers so there are not long lines. read more

This location is very disorganized and the employees don't seem to know where anything is if you ask. For whatever reason the people who shop here are pretty rowdy too which is unusual for Merrick. Avoid this place if you can. read more

Visiting from out of town, I went this Stop and Shop in Merrick, NY, dirty aisles, poor selection, RUDE STAFF. I walked outside and there was an old BMW convertible with no windows or back parked in a handicapped parking spot in front of the store. The car was playing loud music; the owner was nowhere in sight. Finally a Stop and Shop employee looked at me after I informed him he could not park there, he replied that " he worked there and could do whatever he wanted." The store manager, Jamie, came out side and commented "i was a problem customer", after just spending 200 bucks, a problem customer indeed. The manager did not advise her employee to move his car, but he finally did. He proceeded to spit at me with no mask on, what is going on with this company, I would like an explanation. This employee needs to be terminated. He also threatened to punch me in the face. read more

This could be the filthiest worst run supermarket on Long Island. I get the inventory issue but the whole place is just disgusting

This is the worst grocery store in the history of supermarkets. They refused to get there Deli app ordering service fixed claiming it's their Wi-Fi which is ridiculous at all other Stop & Shops you are able to pre-order cold cuts. Their produce are filled with fruit flies. it's a disgusting filthy store read more

Absolute crap. I placed an order over a week ago for my elderly father who's home alone and today before they were supposed to deliver it, they called him to say they canceled because there was a small protest on Merrick Ave. Guess what dudes? There are like 17 other streets you can take to get to him. Now, he has nothing and will have to go out, during a continuing pandemic and shop for himself. BAD, TERRIBLE, HORRIBLE job Stop and Shop. Now, we're just going to STOP. Garbage. read more

This supermarket went through a major renovation and re-opened recently. It also acquired more footage from a business that closed next door to it. The new Stop & Shop is a hell of a lot bigger and a hell of a lot nicer then it's predecessor. P.S. No more funky smell! read more

This is a terrible Supermarket, especially because it's a Stop&Shop. I've been to a few other Stop&Shops and think they're really nice. This once should be out of business. There are many issues with this place including: * Extreme lack of selection. Hard to find a lot of stuff here you'd find in normal Supermarkets. * Dirty. It looks like they haven't cleaned here in years. * The fruit looks like it was taken out of the garbage from another grocery store. None of the fruit is fresh. Twice, I've gone here to get one orange and couldn't because they all appeared rotten. * They have a guy who goes around putting shopping carts back. However, the last couple of times I went to find a shopping cart there were none. The place wasn't packed and, aside from a few scattered in the lot, I have no idea where they could have been. * There are a couple of nice cashiers, but most are rude and seem miserable there. I go here still, on occasion, because it's in walking distance, but I find it it to be worth the trip to King Kullen in Bellmore or Shoprite in Uniondale for a full shop because these places are better on so many levels. read more

This is absolutely the worst Stop&Shop location I have ever been to...everything is so difficult to find. On top of that some of the staff is absolutely insane. There was a tall skinny blonde girl at the self checkout that seemed if you bothered her from her staring contest with the floor she would lose it. As I was leaving the store, she went into my cart to take out an extra plastic bag that I mistakenly took into my cart while bagging my things. She grabbed it so quickly that she ripped my grocery bag causing my things to fall over. No apology or anything. I would much rather the baldwin location that carries expired things than deal with this location ever again. read more

If I could give zero stars I would Absolute worst service I normally go to Seaford haven't been to the Merrick one in years Needed help a customer service woman there was very nasty got annoyed with me and called me bi..h I complain to her manager of the store manager she said she'll talk to her but she can't get fired because she's protected by the union so I guess that means she can just talk to customers however she wants I called corporate and I plan on reporting them to the Better Business Bureau how dare they speak to me like that don't go there if you can avoid it read more

The WORST!!! I shop at a few Stop & Shops and this is the WORST because of MANY reasons: * Store is old with a bad layout and it's DIRTY * Almost every time I have shopped there, I found EXPIRED products that were on their shelves!!!! * The store manager Angelo should go back to school and educate himself on GOOD CUSTOMER SERVICE * Employee Marlyn at Customer Service is RUDE and discriminates against white people read more

I have never had a major issue in this super market until this morning. I understand it's New Year's Eve and no one wants to work but the staff is not only clueless but RUDE. Kept insisting my phone number for my S&S card and the cashier who I believe was named Marlena (but she covered her damn name tag with her scarf) was SO rude and nasty, yelling at us for not getting our number right, meanwhile it was right all along. called over manager who told us that the number was probably deleted from the system and told us to go to customer service, when we walked over there they told us the manager didn't know what she was talking about and told us the number was right all along. One clueless employee after the next and the NASTIEST woman behind the register. read more

Though I have multiple issues about this S&S store at Merrick Mall the latest one I now finds me declaring I'll never step inside of this pathetic store ever again. I had a simple return, with receipt. Ahead of me was a gentleman conducting some transaction with the Customer Service woman. I heard the customer say a couple totally benign and light conversational comments during this, and then noticed that the Customer Service lady was quite rude to the customer with her attitude, words and actions. When that was finished, I proceeded to show her my return with receipt. I'm always courteous and polite myself, and want to be upbeat with store staffs. However, this woman was very rude and displayed a despicable attitude, talking to me like I was a filthy cockroach! I did complete the return, but by then I was gritting my teeth and steam was probably coming out of my ears. Although I am now retired, I have experience in customer relationship marketing including in retail business, and first rule is to be courteous and polite to all customers, because the corporate office doesn't want to lose business because some employee hates his or her job and has a horrible life (like customers' don't have problems also), and leaves the customer base wondering why they would shop here at all. I sometimes shop at two other Stop & Shops in the area, which I do like very much, but they are not as near to my home. None of them are stocked as badly, have as badly designed constructed access in and out, lack of shopping carts, and other problems as those in this Merrick store. And, none of them have rude grumpy discourteous employees like the Customer Service person I dealt with today. Now I'll just forgive and forget - but you've lost one long- long-time (a couple decades, probably) Merrick customer and his family today. read more

I would give this place a zero if yelp would let me. This is by far the worst supermarket I have ever been to. You would think it was situated in the slums of the most poor neighborhood in America. I lived in the ghetto in Albany and they had better supermarkets. There were 3 bananas left when I was there recently - all were green and black - I didn't even know this combination was possible! Everything just looks like it is spoiled and I am actually terrified to eat any of the 4 items that I bought from here (shocked I even found that much stuff to purchase). read more

Disappointed. I hoped this store would be better.I found it to be a Less than average Supermarket. Messy, not clean and the nastiest workers here. They get annoyed with customers in the produce dept. cashiers fighting with front end managers . No One Smiles.An overhaul of the staff here might help read more

Their produce selection is decent so I gave this review 3 stars. The store offers whatever items you need in a pinch however compared to some of your other choices in the area their selection is not as good. They redesigned the aisles so it is a little easier to maneuver however still not the best design. I will still shop here in a pinch but prefer either BEST or Kk or Trader Joe's on a regular basis. read more

Used my Stop & Shop card to pre order cold cuts. Started off in produce near the deli and not a customer in sight. Continued shopping for about 15 min and still no notification that my order was ready. Went back to the deli counter and still no customers. A man walked up and placed an order. I then asked the woman behind the counter if my order was completed and she told me I had to hit the red button and get a ticket. I explained to her that I placed an order when I entered the store. She looked at the screen near her and said, "It's sitting there". Then I asked, "So you are working on it?" She said, nope, you're next". Incompetent, and most unhelpful. read more

Much much better than the old dump that was there. I live right down the block so its nice to see it opened and really clean and well spaced out. The only thing that was lacking was the frozen food area much smaller than the Bellmore or East Meadow one i normally frequent oh well. I usually go after i get out of work at night and i walked in at 930 and they were closing at 10 which i also hate since the others are open till 12am Again whatever the place looked great the cashier was actually lovely AND i even ot my stuff bagged for me which never happens on Wrong Island. The produce dept. was great as well. read more

I hope this place is hiring and being run by special needs people. If not this place is a dump. Worst costumer service. Worst cashiers. Management really sucks. I only come here out of convenience. read more

What a difference after the renovation! Before the renovation, this place looked like a run down ghetto-style supermarket. But after the renovation and expansion, it is now a clean, modern store. It is very well stocked, plus it has a nice bakery and selection of natural foods. Walking in today you would have no idea what the store was like before. Prices are moderate, though not the lowest, but still a better deal than King Kullen. An ample amount of registers and checkouts, despite being busy I usually don't have to wait too long on line. Definitely the best supermarket in the Bellmore-Merrick area! read more

This really is the worst Stop & Shop in the area. I've been here a few times and the selection is horrible, the produce section is always almost completely empty and rotten. I can't speak about the customer service, but the stocking and selection are terrible. read more

I'm Puerto Rican and I have a friends that are Puerto Rican and family that are Puerto Rican live in Wantagh south Bellmore and Merrick we all shop at this store and can't get Puerto Rican foods... No yuca, no frozen sofrito, no frozen yuca. Not many Goya products. read more

Be careful when you go to shop at this Stop and Shop, not just for possible rotten carot juice or outdated meat as well as expired frozen seafood once a while found on the shelves or in the freezer but also for a fierce woman probably working as head cashier/ management team member clerk. She easily got mad and screamed at my face just because I asked for a proper lottery tickets receipt that she doesn't know how to operate the register to get it right. She immediately without manner shouted with aggressive gestures to throw me out of the store :" get out " " get out " " get out " " or I will call the police" Don't even hope to get the problem fixed by calling the manager. I was still trying to stay calm although shaking because of being shocked and furious. First thing he did was lying that he heard me yelling from the other side of the store. He lied to cover up for his colleague and to shut me off from saying any thing. What a monstrosity, a deformity of the Stop and Shop business. It's supposed to be a neighborhood friendly store but actually a NEIGHBORHOOD SCARY STORE. The Stop and Shop co-operation management is too far away and they perhaps never know about such things like this. Unfortunate for customers those have bad taste of experience in this store, and poor for the business of Stop and Shop that is not monitored very well here. read more

DO NOT GO HERE !!! The deli department is HORRIBLE! It's disgusting how I have to wait 45 mins just to get deli meat! I've complain numerous of times and no one seems to care! Stop and shop Merrick you really drop the ball just because you renovated the place doesn't mean it got better. This place went down hill! & I never write reviews for any company but I had it! read more

I am spoiled by much nicer, newer Stop&Shops, that have self-check outs and price Zappers (love those things!) so this might seem a bit biased. But this place is pitiable. It is like someone took a neighborhood grocery store and slapped the Stop&Shop logo over the original sign. The place is small, probably the smallest S&S I've ever been to, but that doesn't bother me. What DOES bother me is the following: the place is filthy, the produce aisle is seriously lacking in produce and what produce IS there is scattered about or not restocked (think cherries next to artichokes...huh???), the check out aisles are too small and the staff is nonexistent. My biggest criticism however, is the fact that THERE ARE NO PRICES ON ANYTHING. I have to scour for prices and sometimes they just don't exist at all. I have no idea what a pound of nectarines costs, but there are plenty of nectarines to be found, just no sign saying how much they are. Or how much 3lbs of ground turkey costs. I'd love to buy it, if it fit into my budget, but I can't, because I don't know if I'm being ripped off or not. This makes it so hard to shop for ANYTHING when you are trying to keep a grocery budget. I don't even feel comfortable asking the minimal staff I can find - they are very unapproachable and seem like they hate working at S&S. I will definitely NOT be going back anytime soon. Not worth driving the extra ten minutes for this place! read more

Worst experience! Frank in produce was aggressive and unprofessional over grapes! He tried to intimidate me by staring at me then yelled at me for taking grapes out of the package. then yelled to his co worker that I didn't want to pay full price for organic grapes and to pull the container I opened and continued to talk about me and stare at his co worker after I told him to mind his own business. He then followed me over to the Mgr and stood there as I told the Mgr what happened then proceeded to fight w me, lie, and get aggressive with me. The Mgr did nothing as he yelled at me, except offer a insincere apology instead of telling the bully to walk away! I have never experienced this level of unprofessionalism, terrible management, aggression from a stop n shop employee before. Frank should NOT be working with the public and needs to be held accountable for his behavior, as the Mgr did NOTHING and didn't seem to think this type of behavior was inappropriate. read more