Cancel

    Open app

    Search

    Stop & Shop

    1.8 (122 reviews)
    ModerateGrocery
    Open 6:00 am - 12:00 AM (Next day)
    Updated 3 weeks ago

    Stop & Shop Photos

    You might also consider

    Recommended Reviews - Stop & Shop

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Guy wearing black. Notice how he's not giving the guy in a blue shirt any trouble whatsoever. .
    Steve S.

    "EGREGIOUSLY ATROCIOUS" is the only way to describe this store, specifically their 'customer service' -- if you can even venture to call it that without laughing ironically -- especially being that their MANAGERS can/will ACTIVELY accost you as a customer for seemingly no reason other than they must just not like the way you look so therefore you are somehow suspect. Even though you haven't done anything wrong and are just minding your business shopping like a normal human being. Last night, a manager without a name tag or any Stop & Shop identifiable clothing literally flags me down three quarters of the way down the aisle (too good to walk to me if you have an "issue" pal?), so I put down the dog treats I'm shopping for go to see what he wants because he keeps waving or gesturing (somewhat rudely, even). I expected it was probably something innocuous like they're going to wax the floor in that aisle or bring a palette of new stock down that aisle or something so NBD, right? Wrong. Guy tells me that they're closing in ten minutes (they weren't, it was more like twenty as it was 11:42 and they close at 12:00) but they hadn't even made the 15 minute announcement yet... In any case why did you flag me to come to you, ACROSS THE STORE, to tell me this as I'm grabbing my laat one or two items- of which I didn't even have many of total? APPARENTLY, he wanted me to go check out at the register --RIGHT THEN-- I mean WTF!? I told him there's more than 10 minutes left and I was only grabbing a couple things anyway, but he absolutely did not care and started arguing with me even though I showed him current GPS time on my phone and was generally super rude and combative with me even though I started out this conversation very cordially. He stated that the registers closed BEFORE the store (a lie that doesn't even make sense internally, because why would a STORE that SELLS things be open if the CASH REGISTERS are closed, being that's their reason for existence?) and of all things he told me that I needed to FOLLOW THE RULES even though I WAS following the rules and that HE BROKE several Stop & Shop policy rules during our brief and unfortunate encounter. At this point I was understandably aggravated enough by his unprovoked lies and borderline harassment that I straight out called him the rudest employee I have ever encountered anywhere --TO WHICH HE REPLIED "THANK YOU" BY THE WAY--and I wanted to talk to a manager... Guess what? He WAS the on duty manager! It would be almost shocking if this Stop & Shop location wasn't so abysmal overall anyway. So yeah, not only did the manager not have a name-tag, he didn't give me his name either when I asked SEVERAL times because I was (and AM) calling corporate to report his negligent rudeness and wanton disregard for customers and the general 'look' Stop & Shop probably wants to be going for. After I called him out, which was ONLY AFTER HE STOPPED ME A SECOND TIME WITHIN A LITERAL 3-4 MINUTE PERIOD (believe me I was checking my phone, hard) to lie to me and grief me specifically while people were still literally walking in the front entrance right behind him, did he start getting "nicer" - I mean sure managers are required to wear name tags and respond (correctly) to customer requests for their names and he did neither - but at least he started to get pretty quiet pretty quickly after that instead of explicitly combative. Now that he was potentially getting into 'trouble' as a middle aged man with a middle management position. Pretty pathetic, actually. Grown man essentially picks a pointless fight and won't tell another adult his name when he gets called out, because he didn't have half a leg whatsoever to stand on. By the way, I found out this manager's name from another employee since he wouldn't give it to me himself. This poor excuse for a manager (and human being, actually, given how he treats people that he has never met) is Eric. Eric Collorone. ERIC COLLORONE. I am attaching his picture to this review so the Stop and Shop HR Department and/or corporate office who checks this can positively identify him because he needs to be identified and reprimanded professionally or let go if he is in a MANAGEMENT position and this is how "seriously" he takes his job requirement of customer service and satisfaction. As stated at the beginning --EGREGIOUSLY ATROCIOUS-- and completely unacceptable behavior for any employee, never mind one at the store management level. Come on, Stop and Shop, get your act together!!!

    This is in their turkey sandwich

    Not only are their prices outrageous and higher than anywhere else. Their produce and deli is below par. The fish area is disgusting not very clean. And here's a picture I was trying to rush and I bought a small turkey and cheese sub this is what was in it white tomatoes and I think it's lettuce I'm not sure ..horrible

    Public bathroom at Stop & Shop in Malden. Do they care?  Workers there are as nasty as bathroom

    See all

    Photo of Wayne M.
    305
    55
    8

    1 month ago

    Business owner information

    Photo of Elizabeth J.

    Elizabeth J.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Elizabeth J.

    Elizabeth J.

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Overpriced I don't know how anyone can afford grocery shopping here consistently. Look at cheaper options

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Good location, open late - until 12:00AM which is very convenient! They have a pharmacy and liquor section, good staff too!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lou S.
    0
    22
    7

    3 years ago

    Business owner information

    Photo of Elizabeth J.

    Elizabeth J.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Edit: $7.59 for a box of family sized cereal that said $5.59 on the shelf. Absolute joke.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Cory N.
    74
    21
    1

    4 years ago

    Business owner information

    Photo of Elizabeth J.

    Elizabeth J.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Business owner information

    Photo of Elizabeth J.

    Elizabeth J.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 3
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Jeff M.
    500
    491
    1780

    12 years ago

    Helpful 6
    Thanks 0
    Love this 2
    Oh no 0

    11 years ago

    Helpful 3
    Thanks 0
    Love this 4
    Oh no 0

    18 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    15 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 3
    Thanks 0
    Love this 3
    Oh no 0

    6 years ago

    Business owner information

    Photo of Elizabeth J.

    Elizabeth J.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Scott L.
    42
    158
    139

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ben M.
    0
    5
    10

    9 years ago

    Helpful 6
    Thanks 0
    Love this 3
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Elizabeth J.

    Elizabeth J.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 3
    Thanks 0
    Love this 3
    Oh no 0
    Photo of Leo F.
    39
    677
    491

    9 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    Page 1 of 4

    Ask the Community - Stop & Shop

    Review Highlights - Stop & Shop

    The beer and wine and Pharmacy are an added bonus.

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Grocery 8,503 times last month within 10 miles of this business.

    Verify this business

    Foodland Halal Market And Cafe - veggies

    Foodland Halal Market And Cafe

    (10 reviews)

    Foodland Halal Market is a chain in Massachusetts. This one in Malden is great! It's close to…read moreMasjid Malden. What to get here? 1- Beef. Their beef is the best. If they have the whole tenderloin (the whole psoas muscle that you cut it into filet mignon steaks) don't hesitate to buy all of it. It is always top notch quality. Filet mignon is my second favorite steak after picanha (final tip of biceps femoris, in the US it's called top sirloin cap or rump cap). Get their ground beef, beef cubes, beef shank steaks.. Their beef is the best. 2- Long green beans (Loubyeh). This is one of my favorite vegan dishes. Cook it with olive oil onion and garlic. 3- other halal products as you might find at any halal store. Do not get chicken here. Not sure why it wasn't good. We tried their menu for food. It's Desi food. It was good but not phenomenal. The store is packed and you might hit people while shopping. So watch your step. Staff mind their business, not on the friendly side but their beef meat consistent quality is worth keeping coming back. I love that they don't treat you specially. They treat all people the same.

    Last night I went to the grocery store at Malden Food Land marketplace. After finishing my grocery…read moreshopping, I was going to get one item from the Cafe, but I ended up buying more stuff because of Urmi, the girl who was helping at the cafe. She was very sweet, energetic, and professional, and she convinced me to buy more items. I was impressed by her behaviour. She is a really sincere staff member at Food Land, and I wish her the best in her life. Thank you, Urmi and keep up the good work. :) Caffe the

    Market Basket

    Market Basket

    (243 reviews)

    $$

    I stopped here on my way to a meeting at East Boston cause I was hungry and wanted to get a…read moresandwich and we had the places I was going to my meeting. It's all in an area where it's all foreign food like Mexican Cambodian, Puerto Rican type of thing and everything in another language so I don't know what it says so I always take a stop at Market Basket so I can grab a sandwich or something or pizza or something like that. People are always kind and friendly explaining everything. They don't rush you you could sit there at the counter and eat your dinner, but you can take it with you as like most Market Basket. It is very very busy all the time so you have to have a lot of patience. that's for sure you can however if you have a small amount of an order, but nothing has to be weighed like banana, bananas or something. You can actually check out at the same counter. You're buying your sandwiches from so that works out perfect

    Market Basket has always been and will always be that girl. Its almost always busy and there is…read morealmost always lines, but its worth it for the savings. Not EVERYTHING is competitively priced, but most things are. Their meat and seafood selection and prices are amazing. I also love the prepared foods/pizza/sandwich counters. You can get a steak and cheese sub made right in front of you for 5 bucks. Their cafe is amazing too. A large iced coffee and a fresh DELICIOUS donut for 3 bucks. It really is the best!

    Stop & Shop - grocery - Updated May 2026

    Loading...
    Loading...
    Loading...