I was completely blown away by the service I received. To…read morebe honest, I have had bad or so/so experiences as a tenant, working with my landlords property managers in the past. Rayshell and her team were always available. Or returned any correspondence in a reasonable time frame. If an issue arose with the property. One of the members of the team would be at the unit to investigate and/or get the appropriate service that was needed for the issue. ie. Pluming, electric, ext. as soon as they were available. Ledgers were always up to date and accurate. Their app is also very user friendly. Finally, I cant harp enough about their professionalism! Each time I met with either Rayshell or a team member. I felt informed and educated about Landlord/Tenant rights and obligations. I wasn't always happy. However, I respect that proper protocols were enforced and explained. I cant wait until I'm ready to buy a home of my own. I believe they will utilize the same degree of care within their reality company.

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After being pretty frustrated with two previous management firms I found PMI, and after having a…read morephone interview with Mark (the owner of the Worcester PMI franchise) felt good with moving forward. They have been managing a univesity 3 decker building for me now for the past year and so far so good. They usually get back to me on-time, and have a solid team of folks working there at the office. Give Mark a call, he's a solid dude.

Mark and the team from PMI are awesome. I live out of state and they have helped my life so much…read moreeasier. Without Mark and PMI, I don't think I can keep my property in Worcester. They respond to tenant's issues quickly, honesty and transparency in all the costs and they are great in looking for new tenants. Regardless any issues from maintenance to renovation, PMI will take good care of. I don't have to worry about anything. I feel very lucky that I have found Mark and PMI. Highly recommended!!!

Living in a CJL Rentals property has been a great experience overall. The staff has always been…read moreprofessional, respectful, and quick to respond whenever I had questions or needed assistance. I especially appreciated how efficiently maintenance concerns were handled and how organized the communication has been throughout my lease. It makes a big difference when a property management company is reliable and easy to work with, and CJL Rentals has definitely been that for me.

Tim at CJL recently helped us with the sale of our family home. It was an unusual property and he…read moredid a great job of marketing it to the appropriate buyers. He worked very hard throughout the process, keeping us informed every step of the way. We were surprised at how fast things happened, but all for the best. Tim's professional and friendly manner made him a pleasure to work with. I would not hesitate to recommend Tim and CJL!

If I could do 0 stars I would. This company has no compassion or empathy for human beings. They…read moredon't care about people they care more about profits. It's kinda sad actually. They took advantage of a struggling single mom. I'm probably not the first. He's kicking out low income families with children. To make luxury condo's in the village in Northbridge Massachusetts. It's not okay and never will be okay. Slumlords should not be allowed to keep throwing people out and making them homeless. And then make a profit off of it? What kind of world are we living in. I never thought I'd see the day money mattered more than human beings but here we are. I hope I never run into them again. They couldn't manage a shed never mind a whole building. Communication is very lacking and they will just dick you around. They do not know how to do business very well in my opinion. I would absolutely never rent or buy anything from them. Get ready for hell if you do.

There employee Rummage through my familys belonging in a childs room, when there suppose to be…read moredoing work in the house. It was caught on video , would never recommend them to anyone and i am a property manager this is absolutely no tolerance for going through someones things in there home. im disgusted .

Greg Maiser and the Sold Squad were Fantastic! They diligently worked through and followed-up on…read moreeach and every detail needed to complete the complex negotiations and transactions associated with the marketing and sale of our unique home. If you are looking for local expertise, old fashioned integrity and above and beyond service the Sold Squad brings it!!

We, recently, sold our house through Greg from Sold Squad and he was extremely helpful,…read moreprofessional and calming in outlining our options going forward. He handled everything with the same honest and above board manner right up until the house sold. It was after the sale that his invaluable help became apparent. We never realized how much work and thought, on our part, was needed in a short period of time, but Greg's answer to all of my panicked questions was "I'll take care of it" and he did. He set up all required essential jobs with the same calmness he had displayed in the sale, and for that we are grateful. I'm sure there are many well qualified realtors to choose from, but I find it hard to believe you would find a more helpful and patient realtor to guide you through the final stages of a sale.

I had a very disappointing experience with GIM Property Management. Communication has been…read moreextremely poor. One of the most frustrating issues was a condo document amendment that took almost a year to complete due to their lack of responsiveness. After all that time, it turned out the amendment had been done incorrectly, requiring additional time and effort to address something that should have been handled properly from the start. What's even more concerning is the lack of transparency in their billing practices. Charges have appeared without proper explanation, and requests for supporting documentation or invoices have not been adequately addressed. This raises serious concerns about how they conduct business. Overall, the experience has felt unprofessional, disorganized, and frustrating. I expected a much higher level of accountability and responsiveness from a property management company. Based on my experience, I would strongly encourage others to proceed with caution.

It's interesting that all the 5 star reviews were all posted on exactly the same day, I'm skeptical…read morethose are real GIM clients. They constantly ignore communication from me and my neighbors. And when they do reply, they are less than helpful. They refuse to provide me with financial documents, I've asked multiple times and had to file a complaint with the BBB to get their attention. The fact that they won't let me see how they are spending our money only makes me more suspicious of unauthorized activities. AVOID THIS COMPANY AT ALL COSTS.

I had one of the best experiences living at The Reserve on Salisbury. This was my first big move…read morein my life and career coming from Alabama. From the moment I called and spoke to Kate, I knew this would be, at the very least, an interaction I would not likely forget. She was beyond professional, patient and answered every question I had including, "Where's the nearest hospital to the complex?" - a question I've since learned isn't often asked. Upon viewing the complex and meeting the staff, I instantly felt at home. I didn't just need a place to live, I wanted this place to call home. I lived in a one bedroom, one bath for the first year, but quickly outgrew it. I was able to easily move into a two bedroom, two bath on site and had no intentions on moving anytime soon. As luck would have it, I got a promotion to the Big Apple, and had to leave my beautiful apartment behind. If you're looking for an attentive staff, look no further than The Reserve on Salisbury. Krissy, the Property Manager, Kate, the leasing agent, and Dave and Shaun from maintenance are truly some of the best people I've had the pleasure of experiencing while living in an apartment community. I couldn't have asked for better people to know on site. They would always greet me, helped me if I needed anything and were always communicative. I find that so important in a community. The surrounding areas are quiet with plenty of areas to walk around, the grounds are kept beautifully, the neighbors I've encountered are kind... Take a look at this property. You won't regret it! I do not share the same experience as the other poster on here. I hate that they did not have the experience I did because this place and these people are truly wonderful. :) - Mathieu.

Reserve on Salisbury is a decent apartment complex. Included in rent are some amenities that are…read moreabove par for the area, such as a pool, a 24-hour access gym, and keyed entry. The buildings and grounds are new, clean, and generally kept clear in the winter. Kudos to the new maintenance manager, and Kate in the office. I have found the other office staff to be a bit brash, and I have noted gossiping regarding tenants, which is unprofessional. While the kitchen and bath boast granite countertops, the appliances have been on the less hardy side, and we have had replacements in the two years we have been here. Cabinets are nice, but fixtures are cheaply made. My biggest complaint is certainly the lack of air circulation. The bathroom fan runs constantly and loudly, and the room remains damp. The mold build-up because of this is frustrating. Additionally, I, and other tenants, have noticed an issue with misdelivered mail. This is not a Reserve issue, but a Holden post office one, so did not impact my score. TL;DR: This complex is a bit overpriced for the quality. Certainly a better option than many places in Worcester, but leaves much to be desired. Currently looking for another place to live because of the bathroom fan, appliances, and mail issue.

I can not say enough about Jill!!! She walked us through every step of the process. She made us…read morefeel completely comfortable from the beginning and answered all of our questions quickly and respectfully. She helped us find our dream home and negotiate a fair price. We really can't imagine having bought our first home without her.

From the owner: Real Estate, Agents, Sales, Buying, Selling, Listing, Rentals, Leasing, Apartmentsread more

Amazing service! They do a great job keeping you in the loop the entire time. And we had a very…read morereliable tenant immediately. This is after two horrible experiences with two other management companies. Thank you!

I've sold two properties with Rheault Realty. Tom Rheault gave excellent market guidance on how to…read moreprice, when to sell, and what to fix up so that the properties would sell at a fair price without lingering. Both properties had multiple offers within one week of listing, and sold well above the asking price. Ben Doane handled the details including advising about the various offers, sale doc preparation, and helping with the various permits and final bills that needed to be gathered for the closing. I am very pleased with the services that this agency provided.

Rheault Real Estate has helped me through 3 home sales and 2 home purchases in the last 14 years!…read more Each time Tom was professional, right on point with pricing, timing and communicated each step through the sale & purchase! His attention to detail and keeping in touch through the process are outstanding! He knows the market, and will do anything necessary to see you through your home sale or purchase. Rheault Real Estate is #1 in my book.