I was completely blown away by the service I received. To…read morebe honest, I have had bad or so/so experiences as a tenant, working with my landlords property managers in the past. Rayshell and her team were always available. Or returned any correspondence in a reasonable time frame. If an issue arose with the property. One of the members of the team would be at the unit to investigate and/or get the appropriate service that was needed for the issue. ie. Pluming, electric, ext. as soon as they were available. Ledgers were always up to date and accurate. Their app is also very user friendly. Finally, I cant harp enough about their professionalism! Each time I met with either Rayshell or a team member. I felt informed and educated about Landlord/Tenant rights and obligations. I wasn't always happy. However, I respect that proper protocols were enforced and explained. I cant wait until I'm ready to buy a home of my own. I believe they will utilize the same degree of care within their reality company.

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After being pretty frustrated with two previous management firms I found PMI, and after having a…read morephone interview with Mark (the owner of the Worcester PMI franchise) felt good with moving forward. They have been managing a univesity 3 decker building for me now for the past year and so far so good. They usually get back to me on-time, and have a solid team of folks working there at the office. Give Mark a call, he's a solid dude.

Mark and the team from PMI are awesome. I live out of state and they have helped my life so much…read moreeasier. Without Mark and PMI, I don't think I can keep my property in Worcester. They respond to tenant's issues quickly, honesty and transparency in all the costs and they are great in looking for new tenants. Regardless any issues from maintenance to renovation, PMI will take good care of. I don't have to worry about anything. I feel very lucky that I have found Mark and PMI. Highly recommended!!!

We have had a great experience with CJL over the past 4 years. The team is always responsive,…read morefriendly, and happy to help in a timely manner. Shout out to Caren K. who has been a huge help with our lease renewal, always making sure we stay informed and updated throughout the entire process. Overall an excellent team to have as a renter in Massachusetts!

Tim at CJL recently helped us with the sale of our family home. It was an unusual property and he…read moredid a great job of marketing it to the appropriate buyers. He worked very hard throughout the process, keeping us informed every step of the way. We were surprised at how fast things happened, but all for the best. Tim's professional and friendly manner made him a pleasure to work with. I would not hesitate to recommend Tim and CJL!

If I could do 0 stars I would. This company has no compassion or empathy for human beings. They…read moredon't care about people they care more about profits. It's kinda sad actually. They took advantage of a struggling single mom. I'm probably not the first. He's kicking out low income families with children. To make luxury condo's in the village in Northbridge Massachusetts. It's not okay and never will be okay. Slumlords should not be allowed to keep throwing people out and making them homeless. And then make a profit off of it? What kind of world are we living in. I never thought I'd see the day money mattered more than human beings but here we are. I hope I never run into them again. They couldn't manage a shed never mind a whole building. Communication is very lacking and they will just dick you around. They do not know how to do business very well in my opinion. I would absolutely never rent or buy anything from them. Get ready for hell if you do.

There employee Rummage through my familys belonging in a childs room, when there suppose to be…read moredoing work in the house. It was caught on video , would never recommend them to anyone and i am a property manager this is absolutely no tolerance for going through someones things in there home. im disgusted .

Greg Maiser and the Sold Squad were Fantastic! They diligently worked through and followed-up on…read moreeach and every detail needed to complete the complex negotiations and transactions associated with the marketing and sale of our unique home. If you are looking for local expertise, old fashioned integrity and above and beyond service the Sold Squad brings it!!

We, recently, sold our house through Greg from Sold Squad and he was extremely helpful,…read moreprofessional and calming in outlining our options going forward. He handled everything with the same honest and above board manner right up until the house sold. It was after the sale that his invaluable help became apparent. We never realized how much work and thought, on our part, was needed in a short period of time, but Greg's answer to all of my panicked questions was "I'll take care of it" and he did. He set up all required essential jobs with the same calmness he had displayed in the sale, and for that we are grateful. I'm sure there are many well qualified realtors to choose from, but I find it hard to believe you would find a more helpful and patient realtor to guide you through the final stages of a sale.

I had a very disappointing experience with GIM Property Management. Communication has been…read moreextremely poor. One of the most frustrating issues was a condo document amendment that took almost a year to complete due to their lack of responsiveness. After all that time, it turned out the amendment had been done incorrectly, requiring additional time and effort to address something that should have been handled properly from the start. What's even more concerning is the lack of transparency in their billing practices. Charges have appeared without proper explanation, and requests for supporting documentation or invoices have not been adequately addressed. This raises serious concerns about how they conduct business. Overall, the experience has felt unprofessional, disorganized, and frustrating. I expected a much higher level of accountability and responsiveness from a property management company. Based on my experience, I would strongly encourage others to proceed with caution.

For 20 years, I haven't had a worse management than GIM Property Management company. I called for a…read moremonth, made requests on the company's page and didn't get an answer. After my persistent request for a personal meeting, manager Mo called me and said in a very rude way that he did not need to see me and all the questions I have were not relevant because it could no longer be corrected. I've never met such rudeness before and I don't understand how he can work with people.

Dont move here!! Theres so much to say about this complex. Its old, start there. 15 years and its…read morebeen neglected for a while. Its sad cause it was once a beautiful place with lovely tenants , many who have been there for years under old ownership. A few years ago a private equity company purchased this and Winn manages it. Now its only $$ signs that interest them. The whole place is dated and worn out. Thin carpet , small original cheap appliances which All need to be replaced but wont be. The maintenance staff will attempt to repair them with parts from other appliances . If you do manage to snag a new appliance it will mean you went weeks without a say washing machine before they replaced it. I saw at least 6 apartments go without air conditioning this past summer while they ordered parts or begged for new ones. It has a little kitchen with chippy granite that gets painted when it chips. My kitchen floor literally had holes in it that were painted to match. That laminate was old and cheap and might cost them a hundred bucks to replace. Its just tired all over. The pool never opened until July cause they hired maintenance men who didnt know how to open or maintain pools. Its took the towns building department to straighten it out. The dog park is gross and never cleaned. The grilling area is a mess and overflowing with trash. Many units have mice. Overall its just not good. They started renting to a new clientele who literally abused all the facilities and nothings ever done about it. One thing you can count on is a rent increase every year.One huge difference is when I moved there , it had an onsite manager and onsite maintenance man. They have neither now and the manager only goes from his car to his office and back and never tours the property or sees what you see as tenants. One bright light is Catherine in the office. So nice but literally her hands are tied. I found another apartment thats newer, nicer and cheaper. No wonder they have so many available apartments. Think twice.

Pros: Neighborhood, Holden, school system, safe area, nice landscaping and Catherine, the leasing…read morespecialist. Cons: Weak management, dated apartments, trash compactor breaks often, animal waste everywhere. Halstead has potential to be "great " however, the apartments are dated. Cabinets in kitchen and bathrooms faded, scratches, never touched up or aligned since when it first opened up as the Reserve. Porches have lots of storage/trash even though it's prohibited. Most apartments still have the original rugs! The rugs are sparse and dirty. The replacement rugs are cheap and show wear within a year. There is paint splashes everywhere the counter, cabinets, floor and rug from when the painters come in after a tenant leaves. If you happen to bump into the wall, your clothes will also be covered in paint from the numerous coats on them over the years. You can't have your own ceiling fan they make you rent one from them for $15 a month which is totally insane. These are these fans are antiquated. In terms of management, The manager, Malik, is weak. He doesn't seem to enforce policies mentioned in the lease. He appears "unphased" by anything so you feel as though he doesn't care. For instance, during a snowstorm an email goes out when you need to move your car by and the time they're going to plow. What happens is many don't move their car and the plowing is difficult for the company. This leaves piles of snow in spaces that should be used for parking. If you're going to put out a memo that your car will be towed then tow the car after the first instance, people will move their cars then!! Catherine the leasing specialist, however, is friendly and so pleasant to work with. Unfortunately, tenants and anyone who walks through the property does not pick up pet waste. There was poop everywhere even right next to the place where you deposit the waste. The poop situation is concerning there. The hall rugs need replacing, the doors need repainting where you come in and go out of the building. Halstead lacks upkeep inside and within the building itself. The screens are thread bare. I heard that if a dishwasher, washing machine needs replacing that they pull one form storage. The management company refuses to buy any new appliances!! Don't be fooled by the "outside". If they took some money and fixed up the inside of the apartments to look as nice as the outside it might be worth the price of the rent. They do the bare minimum, actually not even the bare minimum when new tenants are coming in. The management team didn't even do a walkthrough before I moved in. I would suggest that the management team go and walk the grounds regularly. Take note at who's got junk and trash on their porches. Walk through empty units and have a maintenance department or an outside company come in and redo the cabinets the floors, the rugs, make it look nice for what they're charging. They raise the rent each year by at least $100 yet, nothing has changed in the unit. The price should actually be less for the lack of any maintenance other than what the tenant does. Lots of pot smoking going on in the parking lot and on the grounds for a non-smoking complex. There are lots of brand new complexes going up in the area to compete. For a one bedroom starting around $2400 and nothing included, unless you're set on living in Holden, you should keep shopping.

I can not say enough about Jill!!! She walked us through every step of the process. She made us…read morefeel completely comfortable from the beginning and answered all of our questions quickly and respectfully. She helped us find our dream home and negotiate a fair price. We really can't imagine having bought our first home without her.

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Amazing service! They do a great job keeping you in the loop the entire time. And we had a very…read morereliable tenant immediately. This is after two horrible experiences with two other management companies. Thank you!

I've sold two properties with Rheault Realty. Tom Rheault gave excellent market guidance on how to…read moreprice, when to sell, and what to fix up so that the properties would sell at a fair price without lingering. Both properties had multiple offers within one week of listing, and sold well above the asking price. Ben Doane handled the details including advising about the various offers, sale doc preparation, and helping with the various permits and final bills that needed to be gathered for the closing. I am very pleased with the services that this agency provided.

Rheault Real Estate has helped me through 3 home sales and 2 home purchases in the last 14 years!…read more Each time Tom was professional, right on point with pricing, timing and communicated each step through the sale & purchase! His attention to detail and keeping in touch through the process are outstanding! He knows the market, and will do anything necessary to see you through your home sale or purchase. Rheault Real Estate is #1 in my book.