Relationship: Client Project Date: May 2016…read moreProject Price: $50,000 - $100,000 Review of TK Cabinets Plus - 1 Star My wife and I planned to have our 1962 rambler kitchen updated with removal of a couple of walls to create an open floor plan between closed off kitchen, dining room and living room. At the strong suggestion of John Barlow of BluePrint Remodelers, we interviewed Anthony of TK Cabinets. We were concerned immediately by his failure to attend our first planned meeting (he forgot). Even with reservations, we wrote two up front BIG checks for both semi-custom cabinets (100% payment up front) and 50% payment for two granite slaps. These two checks were written on 5/23/16 and cashed within 48 hours. Our general contract had difficulty connecting with and getting cabinet install plans from Anthony a month later (June 28th). Anthony was a NO-SHOW July 7th all sub-contractor meeting to review plans and get time and material commitments. I did learn through the granite supplier that the two granite slaps had been shipped to Anthony's fabricator on 7/7. I went back to John Barlow with my concerns and he said he would "nudge" Anthony to respond as we had no communication from him since receiving our two checks two months prior. Despite repeat requests for communication, Anthony did not respond from the 8/8 request for an install date until we got an email that he was on vacation until late August. I got a text on 8/22 from Anthony that cabinets would be delivered and install started on 8/23. That did not happen. Ditto on 8/24 and 8/25. Product was dropped off on 8/26 and then left sitting unopened in our house for two weeks until Anthony returned from an unannounced vacation through 9/5. No word until a text on 9/9 saying he will be in touch. Anthony and his partner Vitaliy showed up on Friday 9/15 and installed the cabinets. One week later, 9/24 the granite was installed. Two small, but significant pieces of granite were missing during the install and toe kick trim still needed installing. One piece of non-matching tile came a week later (stove backsplash). Toe trim was installed by Vitaliy two weeks later. And on November 22nd, the LAST piece of non-matching tile was dropped off (I was charged $90 for a 8" X 14" piece, not installed). TK Cabinetry took almost $18,000 dollars from us and it took SIX months from May 23, 2016 to November 22, 2016 for them to complete what should have taken 8 weeks. The granite counter top was not laser leveled before securing and a marble can now roll off it as it is not level. The dual sink was not properly centered /measure before cutting and is off center from the picture window. The granite behind the cooktop is not from the same granite slap and the seam is visibly different and noticeable. The small granite end cap took 6 week from request to delivery. Again, not from the original slap or lot and is visible different from the rest of the granite top to the naked eye. In summary, our kitchen remodel project was treated as work of convenience; done only on weekends and during "off the clock" hours. No work was done on time or when requested. TK Cabinets was the WORST customer service experience I have ever had from a so called skilled tradesmen. Anthony's communication skills are unacceptable of anyone requesting payment for services. Anthony lacks the basic command of the English language and could not form sentences that made any sense. I would caution anyone considering contracting with Anthony of TK Cabinetry Plus. PS: If we had not threatened legal action and notified the Attorney General's office, I do not believe we would have had a finished project at all. Stay away from TK Cabinetry Plus (or Minus, as in our case)! Steve Jewell cell: 612-597-5230 steve.jewell52@gmail.com

Spent about $18K with this guy and the only reason it seems he showed up was because I had to…read morethreaten legal action three times. Clearly a bad planner, he treated us like we were his very last priority. Forget about returning calls; he didn't - with no explanation or apology. He was argumentative and had the nerve to blame us for his failures to deliver to the project plan. He delayed our other workers without a care. The sink hole in the granite is off center, the counter isn't level, many "hooks" in the glass cabinets are missing and I had to request he re-lay the counter due to a 1.5" gap he tried telling me was for the backsplash (which is only 1/4"). I swear he only did it because the tiler was there himself at the time. We had to beg his assistant to get us the final piece of granite we needed because the owner wouldn't call us back. The piece is about 2' x 8", and when delivered, he wanted $180. My husband offered $90 and he accepted. It wasn't until our neighbor glued it down that we saw it wasn't even the same granite- just some else's remnant that was apparently "good enough". Don't do business with this guy. It was an unreal experience for us and we loathed the entire process of dealing with him. Of course, he didn't offer any recompense for his lack of customer service either.