Had a great experience with this company. We needed to replace the sheer drapes in our master…read morebedroom, and replace the lining of the drapes in our family room (they were sun damaged and we did not know relining them was an option). Aleksandra was great. It was easy to set up an appointment with her, was punctual, she was very knowledgeable about providing options for us, very professional, and gave us a very competitive quote. Tony removed the drapes in our family room and came back later to install the new/relined drapes. He obviously has a lot of experience with this, worked very quickly, and was also very professional. Most importantly we are very happy with the result.

We used Bay Area Window for four skylight shades…read more Design (Aleksandra): 5/5 Aleksandra was communicative and responsive throughout the process. She provided meaningful options and we are happy with the design. We discussed with Aleksandra that we wanted the shades installed as close to our skylights as possible, and she confirmed with the installer that that was possible. Install (David): 2/5 We did a walkthrough with David and again explained that we wanted the shades as close to our skylights as possible. He asked, and we told him, that we also wanted the solar recharging panels to be on the side where the shade collected when opened (so the panels would be less visible). To be fair, David warned us that he would likely scratch the walls and may leave gaps because the coverage around our skylights was uneven. Both of those came to pass (which I am separately fixing), but that is not why we are unhappy with the install. Rather: - Despite the fact our ceiling is flat and our skylights are flat, David installed the shades at a slight angle. When I confronted him about it, he stated he was trying to follow the wall around the skylight. I disagree that his approach accomplished that. In any event, if there were options as to how the shades were going to be installed, we believe David should have conferred with us before unilaterally making a decision. - David also installed the solar panels on the opposite side of where we discussed. David stated he had no recollection of our prior conversation. We disagree that we never discussed this, but as above, if there were options, we believe David should have checked with us before installing. After confronting David about the shade with the most severe angle he begrudgingly reinstalled it (photos attached). Aleksandra did offer a partial refund and offered to have David come back out and reinstall the shade. However, we do not have the availability to monitor David the entire time he is here, which appears to be the only way to ensure things are done as we discussed. Additionally, the 3 of the 4 corner covers have fallen from the shade that David reinstalled and we do not relish the same thing happening to the other shades. The upshot is Aleksandra is easy to work with, but if you get David to do your install you may want to supervise his work.

This High Tech Shades review is about my experience with their great customer support, selection,…read moreand dedication to customer satisfaction. High Tech Shades in Novato was initially pointed out to me by a close friend who had a great experience with them. He was attempting to get a cord fixed on a window covering, and every business (including the one he bought it from) was telling him he had to buy a new window covering. My friend thought this was ridicules. He called High Tech Shades who told him they would send a technician out to replace the cord, which they did. I knew right away that a business that has customer support like that is where I want to buy window coverings. I needed new window coverings where I just moved to in Mill for the master bedroom, three bay windows in the living room, and office. The living room and office windows weren't a tough call because the Project Coordinator, JiJi, showed me several options and what became obvious were custom Hunter Douglas Duette Honeycomb Shades with their cell construction for insulation and the amount of light I wanted to get through. The most important room to me was the master bedroom where I wanted two motorized blackout drapes, floor-to-ceiling, and wall-to-wall to cover a sliding glass window on the right and a smaller window on the left. Getting blackout drapes were important to not be bothered by sunlight in the morning and whenever I felt like a nap. Motorized was needed because I wanted neither cords nor wands because I got thick material and lining and wanted the stress of opening and closing the drapes to be evenly distributed. I had been to every window covering place in Southern Marin County looking for what I wanted for the bedroom windows, and none had the material I wanted or a selection from which I could find something else. High Tech Shades had such a great selection it took me two weeks to make up my mind with samples in my place. They had the material I initially wanted, but I was distracted with others I liked in their selection. From there I found out about others on their team that did a great job: Jihan took the measurements, and Wassim and Randy (JiJi's son) did the installations. I'm a happy customer and got that way from their great customer support, selection, and dedication to customer satisfaction.

Great service: repaired my existing Hunter Douglas window shades. Each had a continuous cord that…read morewas badly frayed and likely to break completely. Wassim came and replaced the cords. Now looks/works like new. Fair pricing relative to cost of replacing the entire unit. I shared photos over the phone. They gave me a two hour window for an appointment and came at the top of the first hour, texting before arrival. Recommended.

We recently worked with Lal from Budget Blinds to replace some cellular shades in our home and to…read moreadd some additional cellular shades to other windows. We also chose to install an exterior solar shade to a set of sliding doors for our deck. Working with Lal was a wonderful and seamless experience! He is highly responsive, answered all of my questions, and installed our shades quickly and efficiently. The price was also exactly what I was planning to spend so that was great. We LOVE our new shades. We now have blackout shades in our bedrooms and light filtering shades on the windows in our living areas. We are sleeping better and our home is noticeably cooler (especially with our exterior solar shade for our sliding glass doors). I think the photos speak for themselves :).

I had a terrible experience and cannot recommend Budget Blinds of Berkeley and Richmond…read more I spent nearly $3,000 on custom shades specifically because I wanted the guidance of an in-home consultant. Instead, I ended up with multiple problems that I believe should have been prevented during the consultation, followed by an installation experience that became defensive and confrontational. The biggest unresolved issue is the headrail color. I chose Natural Tan fabric, and the paperwork said "Rail Color: DEFAULT." No one explained that the default headrail would be tan, or that white was available instead. All of the window trim in my home is white, and I would have chosen white had that option been explained. I'm not a window-treatment professional. That's exactly why I hired a consultant. When I raised this on installation day, the salesperson/installer argued that I should have understood it from a blue shade sample I'd been shown with a blue headrail. It wasn't until then that he told me I could have ordered white headrails to match my trim. The owner later offered to remake the shades with white headrails at wholesale cost, which would still have required me to spend more than $2,000 to correct a choice that was never explained to me in the first place. There was also a major misunderstanding about a front-window shade. I specifically asked whether they could make a shade that was both light filtering and room darkening, operable from the top down. He told me yes, absolutely, and when I mentioned that another company had told me they didn't offer this, he assured me that Budget Blinds did. Someone else present at the consultation came away with the same understanding I did. What arrived was a 100% blackout shade, not light filtering. When I raised this during installation, the salesperson/installer became defensive, argumentative, and confrontational in my home, to the point that someone involved by phone asked him to leave the property. The owner never addressed my concerns about the installer's behavior. Her position throughout was essentially, "You signed the quote, so the responsibility is yours." That may be her contractual position, but it sidesteps the reason I hired an in-home consultant in the first place, which was to explain important product and design choices I did not know enough to ask about. There were other issues as well. A door shade did not provide the side-angle privacy I had asked for, one shade arrived with a cracked headrail and had to be replaced, and when the installer later returned for that replacement, he arrived almost three hours before the scheduled appointment without confirmation. The owner did acknowledge that this violated their scheduling policy. To the owner's credit, the damaged shade was replaced and I received a credit for the returned front shade minus a 25% fee. But overall, the experience was stressful, adversarial, and far below what I expected from a custom in-home service. The shades themselves are functional and reasonably attractive, but I'm stuck with large tan headrails that don't match my home. I would not work with this company again.

We went with Jolynn based on a recommendation from another design professional. We're very happy…read morewith our choice! She is efficient, professional, and smart about setting things up to facilitate easy decision-making. The shades we picked with her help look fantastic and are functioning perfectly so far.

I contacted the firm to request a quote on replacing the old drapes at my front window. They were…read morereally falling apart after 40+ years. Jolynn Rodriquez came to the house, and managed to climb up the 40 steps from the sidewalk carrying several books of samples. We picked a couple of fabrics. She took measurements and gave me a reasonable price, estimating delivery in about 6 weeks. In 7 weeks she called and we made an appointment for the installation. Spencer did the installing in just about one hour. The drapes did not meet at the bottom hems. I called Jolynn, and she came up that day. She climbed on my ladder, did some adjustments at the top, and fixed the problem. I am very impressed with the wide range of fabrics she had to pick from, her reasonable pricing, her delightful installer, and her ability to fix the problem. I recommend her highly!

They don't have the appropriate equipment for cleaning blinds and they want to charge way too much…read moreto clean blinds and they don't guarantee they're clean?? So dumb. Update to owners reply: There's definitely something wrong with your business? I got another company that was very upfront and got all 10 blinds done for less than half of what you charge and your girl on the phone was trying to talk me out of it more than talk me into it. So that's a big red flag!! I could buy all new blinds for the price you charge for cleaning them, but there was always a response. We probably can't clean them??

Professional, knowledgeable and solved the problem during the first visit. The knew exactly what…read morethey were doing and would use them again for my HD blinds.

Erez's company did a great job- Price was good, shades installed on time and one glitch repaired…read morewithin 2 hours. I would certainly recommend them. Richard H.

We are loving our window coverings. Erez helped us out with a great deal on our financing. Daniel…read moredid a wonderful job with the installation. Our house finally feels like home.

Erich is very helpful and a pleasure to work with. He is very committed to keeping his clients…read morehappy.

Sun Spot Systems came highly recommended. Erich, the owner, came to our home and showed us samples,…read moreso that we would have an idea what the shades will look on our windows. I appreciate the fact that he takes his craft seriously. He took the time to show us many other options. He doesn't charge for an estimate and there was no charge for installation. Thanks to you Erich, we are very happy for the nice job you have done.

I want to write about the designer Gerald. He helped us a lot with his advices and precise work. He…read moreis very punctual and very nice. Highly professional. I highly recommend him to other costomers. Thank you, Gerald. Laura Podok.

Very happy with our new shades through Bay Window. Gerald came out to show us samples and Alexis…read moredid a great job installing. The team was responsive and when we realized that two windows were asymmetrically spaced, they replaced the valence to help with the cosmetic appearance at no extra charge.