1. Stoms Car Care Center

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Middlesex, NJ

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Stoms Car Care Center

4.0 (8 reviews)
Closed • 7:00 am - 3:00 pm

Services - Stoms Car Care Center

Routine automotive maintenance

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1 year ago

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10 years ago

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10 years ago

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AutoZone Auto Parts - Good stuff for the car windshield

AutoZone Auto Parts

(6 reviews)

Came here to replace a dead car battery, unlike before this is a impromptu visit without any prior…read moreresearch on the shop other than a news article of why autozone manage to beat the odds of staying open and make profit in this day or age, undefeated by large retailers like Walmart and Target. We imagine it's their service. So we came, they tested my existing battery for free, making sure how dead it is. I end up purchasing their most expensive battery bit because their salesmanship but because I want the best for my vehicle. They do their best to replace it, a bit backed up and slow in doing so, but it was eventually done, shouldn't took this long but that mainly due to salesman's skill sets. All staffs were courteous and helpful, the location is located at a busy intersection by Goodwill, plenty of parking, if you need service, park by the front. There is a limit to what they can do as a service. Simple things like replacing wipers and battery is within their capability, during my time the, I do see hem helping customers with headlights and such. No dedicated tech support, the salesmen are the tech. Best of luck.

FIVE stars to Kevin. He was amazing and went above and beyond for me, helping me out when he…read moreoverheard a coworker refusing to change my battery because it was "too dark and cold" outside. Laura was kind as well. Zero stars to the man that refused to serve me when I spent the day waiting for him to show up (because he was an hour and a half late to his shift), then didn't help me when he was there. THANK GOD for Kevin or my car would be sitting in the lot overnight.

NAPA Auto Parts - D & B Auto Parts

NAPA Auto Parts - D & B Auto Parts

(1 review)

Absolutely terrible unprofessional no communication Within management and Personnel on phone…read moreorders. Ordered a product a week ago on the phone with store associate was told no problem, we will have it ready for you in a couple days couple days later I call up yes we have it it's here and it was even described it to me over the phone I said thank you I will pick it up as soon as I have the time. I call up on the way there after work assistant manager answered phone I asked to double-check the items that I called that we're ready and make sure that they're there because I'm on my way. He says they're not there and that product has to be paid for in advance had I known that it would have got taken care of the first phone call I made with them a week ago very unprofessional. Customers that order a product confirm it on the phone called several days later and confirm of its arrival and availability in stock to come and pick up then later find out that it never took place and on top of that a deposit has to be put on it. I have never been to this location nor will I dare suggest anyone else to do business here buyer beware the store has a lot of laundry within its walls to clean before it can be called a business. I oh this review to the assistant manager who is well deserved in retraining his staff on store policies over the phone. What an utter and complete joke this whole week was thinking I was going to pick up my product that I was told was there.

Advance Auto Parts

Advance Auto Parts

(14 reviews)

This review is more about the service personnel that assisted when I was in dire need of help from…read morethe biting cold almost 2 weeks ago when my car battery refused to ignite in another town and left me in the cold. He was able to see me, check what needs to be looked at and in the process was able to educate me further about my car battery and it's relationship with the weather- cold crank case, etc... he was quite thorough and knowledgeable. I researched everything he taught me as soon as I got home and he was spot on. He was a very affable Hispanic gentleman- Jose Sanchez. I wish there was more if him instead of the pushy "get it done & over with type". Thank you Jose, you are truly appreciated!!! The store parking lot on the other hand, I would give 0 star (if I could), it is Winter, it is dark. How can an auto store operate in such dark & unsafe conditions. It fails my comprehension and boggles my mind. I was afraid to leave my car running in the dark parking lot while I step inside the store. It is 2022, there are still shady characters amongst us. Keep your lot lit and safe for customers.

I had a fantastic experience at this store last Friday! I was in the area for a job, it was a…read morefoggy & misty morning on the way to work. The visibility in my car was bad. I definitely needed new wipers, and I needed to get them on my lunch break before heading home. I came in the store and realised there are more wipers in the universe than I knew existed, haha. That's when Joe the manager came by to help me. He looked up my model, got me the correct blades, and even offered to install them. I was so relieved and happy with this whole experience, which took all of 15 minutes from the time I entered the store until I was driving away. I wish more shopkeepers would have the knowledge and helpfulness that Joe has !

Phoenix Friction Products

Phoenix Friction Products

(2 reviews)

I bought a clutch kit from them about 10 months ago, and needless to say, I need a whole new other…read moreclutch again. this product was not reliable. I tried talking to them about warranty because they have a year of warranty, but so far they have not helped me out. I called them and they said it would be better if I emailed them. So I did, and they only replied once and sent me a screenshot of their warranty policy. Which I already knew and was trying to get warranty for my part, but after that no more responses. I did not appreciate paying a lot of money for a clutch kit that only lasted me 10 months. Now I have to find another, and get another clutch job done on my car. Clutch jobs are not cheap and I'm really upset with how this whole process has been. DO NOT BUY from this company. The parts will not last you a long time and they'll have you paying for new parts and a new job for your car.

The customer service BESIDES nick is HORRIBLE! Nick tried to help me through an actual product…read moreissue and did the best he could to try and make it right. I had a legitimate warranty/product issue due to THEIR negligence of putting the sticker for my clutch for which side faced the flywheel, on the WRONG SIDE. My mechanic put it in, to THEIR specs and the clutch tore itself apart in less than a month. Called them, they sent a new clutch disc which they charged me for, AFTER telling me they would refund me when they got the old one back...the new one had the sticker on the wrong side AGAIN! These people are crooks. They charged me for a new clutch, which was discounted but when it came time to get the refund, the lady who answers the phone was extremely rude AND BLOCKED MY NUMBERS after one time speaking with her. Now they will not answer emails or calls, to warranty/refund THEIR mistake. PLEASE by your clutches elsewhere. I will be filing a despite to get my money back from my card company and will not deal with them in the future

Stoms Car Care Center - autopartssupplies - Updated October 2026

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