I rarely leave negative reviews, but my experience at Aicos Dental Group in Garfield, Ohio was so…read moreunacceptable that I feel obligated to warn others. From the moment I arrived, the atmosphere from the receptionist and the guy right behind them was amazing as always is, never had any issues with them ever they are nice to me. The dentist provider who evidently is the owner Aicos was disrespectful, dismissive, and spoke to me rudely, making the entire visit extremely stressful. The student and I could be wrong with the title tried to take a picture after Aicos the woman did the cleaning, she couldn't get the picture. She tried once and then went into the hallway and asked if someone could push the button for her which is normal had this happen everytime before. Aicos came in and she told the young lady to push the button while she tried to take the picture, I held it, she held it and after 10 times she still could not get the picture. Keep in mind number 6 cut my tongue down the side which I realized when I got outside, I asked her nicely calmly if the young lady could try once and she push the button. I am saying evidently due to her title as a dentist this was disrespectful to her because when I asked she immediately told me that I could get up and leave and they would not submit prior auth's totally wacky. I know I am from Ohio there are plenty of dentist that accept Medicaid and care about the treatment they provide. I have never had this issue here after I have paid my money out of pocket on numerous occasions but I will never go back because I have other options this office will never, ever be one please do not go here there is so much going on but you do not have to be treated with no care and disrespectfully. I went in expecting professional care and basic respect -- instead, I was treated with attitude and condescension. It's disappointing to see this kind of behavior from someone who runs a medical practice. No patient deserves to be talked to this way. If you are looking for a dental office that values compassion, communication, and respect, please go elsewhere. There are many dentists who accept Medicaid and treat their patients with kindness. Unfortunately, this office is not one of them. Save yourself the frustration -- find a provider who actually cares about their patients and treats everyone with dignity. 1 star (if I could give zero, I would)

My family has been at Aicos dental for years, but I was surprised by our most recent experience…read more The front desk personnel was very very rude to me when I asked if she had taken another patron who was late before myself. She cut me off and raised her voice at me for no reason. Not to mention, their billing has been screwed up for years. They haven't fixed it yet. I was told they would, but it hasn't happend. I'll be seeking a new dentist. Especially since they are only open on Wednesdays in Garfield Heights now. I am done with Aicos dental. I will say, the dentist herself is very good but I have seen her with an attitude with the techs before.

This dentist office is absolutely horrible. I am not the type of person to leave reviews, but it…read moremust be said they are extremely unprofessional and the dentist. there not thorough. They missed a dental infection for five years, which caused me to have bone loss. They managed to put a crown on a tooth without doing the root canal and removing the infection. Every time you go they will try to put a crown on your teeth, even if it is unnecessary. They missed blatant signs of a dental infection but are able to tell an old filling needs a crown interesting. When you voice your concerns about the improper care they argue with you even in you've got a second opinion already. They failed to provide the standard of care that is required for the Ohio dental board and I will be reporting.

Dr. Irina Yarovitky was my attending dentist and my initial reason for coming in was jagged edges…read morein my teeth that I was feeling on the back right side of my mouth...She did an examination and determined that I needed a crown...It took several weeks for the crown to come in and they even had to reschedule one of my appointments because my permanent crown come in yet...Meanwhile, my temporary crown came out and I actually had an issue with the fact that most of the work done at the clinic was performed by dental assistants and not the actual dentist. Anyway, the permanent crown finally arrived and Dr. Yarovitsky "Assisted" the dental assistant who did most of the work cementing my tooth in and then told me not to eat on that side of my mouth for two to three hours...I didn't eat on that side of my mouth for around six hours...Well that "Permanent" crown came out as I was eating breakfast after being implanted well over a month ago...I went in to see the dentist and let her know that I was disappointed that my crown came out and her response was, "Things Happen!"...Just like that and I said well it was supposed to be a permanent crown so I don't think it should have happened and she said, again, " Things Happen!"...I told her that I didn't think that was a professional way to respond to my concern...The Long and Short of It was this was the worse experience I've ever had at a dentist office and I wish I had never gone to this Hudec dentist office.. She never really even properly addressed the jagged edges of my teeth saying she would have to remove part of my teeth...0 out of 10 on professionalism and my satisfaction with the work done on my teeth...

The dentist was very caring and and the receptionist is very friendly . The dentist is exceptional…read morein his quality of care.

Dr Gupta always does great work and is very welcoming. You definitely know experience when you see…read moreit. Love the team here!

Today I had all four of my wisdom teeth removed. I was extremely nervous but the staff at this…read moreoffice made me feel really comfortable especially Dr. Hussein Elrawy. He was absolutely wonderful. I cried because i was nervous and he was so compassionate about it, but I honestly didn't feel any pain. He did an amazing job and i am very happy with the outcome. Thank you Dr. E

horrible experience, which was reported. and they agreed to give me my money back I paid for…read moreservices not received then kept it . told me the first time I called they would mail it back called in a second time money still was never mailed back she said it was never sent out. I was told i would receive my money back within two weeks. it's been months. terrible

I have been a patient for 20 years. I have been afraid of dentists and their tools all my adult…read morelife,due to a lack of few childhood dental visits So I arrived in pain needing extra care. Dr.Gordon changed my hygienist to fit my needs . His staff put me on a pre ventive treatment plan His office staff set my next appointment my I started feeling better about going to the dentist. He replaced an old crown with a new one within one hour. About two years prior to the pandemic he added new examination rooms and Dr Skodà partnered with him I switched to her because she was very pleasant caring knowledgeable and had more open time slots. They just opened a new latest state of the art facility I have decided to take advantage of receiving my care from Dr Beckett I been treated by her recently She is very professional and competent l was impressed by the way she communicated with her assistant

I've been going here for a couple of years now and have had nothing but great experiences. The…read moredental assistants have all been excellent- gentle, straight-forward and friendly. Dr. Skoda and Dr. Gordon are both great too!

Despite explaining my religious beliefs to them, they would not let me keep my extracted teeth. I…read moretold them ahead of time, during and after, but they explicitly lied to me, claiming it's against the law for them to do so (There is no such law). I was trying to be polite and civil, but eventually I had to just take them myself, after a brief confrontation that was entirely unnecessary, despite trying to make it easy for them and being as honest as I could. There is no law existing that says a patient cannot keep teeth extracted. It may be frowned upon by OSHA standards, but it is NOT illegal for a dentist to let their patient keep extracted teeth. I came with a biohazard bag, explained ahead of time, but they did not care. I've had multiple teeth extracted from multiple dentists and they had no issue with it. Here is a link the the official CDC website that will confirm my statements: https://www.cdc.gov/oralhealth/infectioncontrol/faqs/extracted-teeth.html. This blatant disrespect and uncivil attitude towards my religion will not be forgotten. I plan on vocalizing what happened here to my community, and share my experience with other people of similar Faith, so this never happens to anyone again.

The is the Best Dental Office I have Ever Been to! I have very sensitive gums and I have never had…read morea cleaning that didn't hurt. Until today! Kelly is fantastic! And then Dr. Aico (with help from Tiffany & Karen) did the prep work for my first crown, and it was a breeze. She is so gentle and supportive and explained every step. And they were all careful and thorough to make sure everything was done absolutely right. I only wish I lived in Cleveland, because I would never go anywhere else.

I was looking for a local dentist after we moved to the east side a few years ago and found this…read moreplace via Yelp. Very close by to my home with plenty of parking available and the staff was wonderful! They all love dogs, we chatted about horses, and they gave me some recommendations for my dental care that I fully intend to use. I found my East side dentist!

I had a very disappointing experience with Dr. Robert Schneider…read more I had a crown placed, which required two appointments. During the first appointment, my tooth was prepared, a mold was taken, and a temporary crown was placed. Afterward, I developed significant jaw pain and could barely open my mouth. I called the office and left a message explaining that I was in pain, but no one returned my call. When I called again, I was asked to come in to have it checked. When I saw Dr. Schneider, he literally laughed when I explained that I could barely open my mouth and told me it would go away on its own. He did prescribe a mild muscle relaxant, but it didn't help. Unfortunately, this was not a short-term issue. I had significant difficulty opening my mouth for several months and ultimately sought help from two other doctors. I eventually regained normal movement, but nine months later, my jaw still aches. I was also frustrated by the billing. Before I had any work done, the receptionist contacted my insurance company and told me my out-of-pocket cost would be $647, which I paid upfront. After the procedure, I received an additional bill for more than $194, as well as a $35 charge for a missed appointment. I missed that appointment because my jaw was still so painful that I could not comfortably go. What was most upsetting was not simply that I experienced a complication. Complications can happen. It was the way my concerns were handled. I expected my pain to be taken seriously and for the office to communicate clearly about both my treatment and my costs. Unfortunately, that was not my experience.

Very nice reception staff and dental team. I called ahead to verify I was in network, then made an…read moreappointment. After waiting for a while, then going to an actual exam room. I waited again only to be informed I was not in network. The young lady apologized and said she didnt realize that. It was not something that could be fixed that day. I left, after spending an hour there, to go home and call insurance as I still needed a cleaning. This location is conveniently located for me, and I would return if my insurance changes. Word to the Wise: Call Insurance First for most updated info.

To be fair, I've never had the pleasure of meeting Dr. Johnson. However their intake process is a…read morebit suspicious and unprofessional. I was already skeptical bc I am afraid of the dentist. I had been going to the same dentist for years but my insurance changed and the out of pocket expenses were ridiculous. So yeah, needed to find someone else. A few months ago, after several attempts to schedule an appointment with Dr. Johnsons office, via phone, I sent an email stating that I was a potential new patient trying to schedule but the phone number isn't working. Whoever replied stated that they were in the process of getting a new provider and the phones were down. Okay no problem. No fault of their own, my insurance is garbage and I needed to wait a few months before I could be seen. The time is now. I call to schedule and guess what...the phone still isn't working. I find it rather unprofessional that a professional workspace doesn't have a person who you can speak to especially as a new patient. I decided to email them and they respond with an appt date and a few follow up questions, no problem. However the next email stated that they need my social security number to access my insurance benefits. Excuse me? I replied back stating I was uncomfortable giving my social and was there any other way they can access the information. They replied back with you can contact the insurance company and get the benefit information. I will cancel the appointments, thanks. So because I refused to email my social security number, via email, to a person claiming to represent a dentist off that 1. I've never been to, 2. Never spoke to a human, you cancel the appointment? I have never been asked by a dentist office or any other practitioners office for my social security number over the phone and definitely not via email. Thankfully I was referred to another dentist office and was greeted with a human voice. They asked for my insurance information and employer. Simple. This exchange was very unprofessional and suspicious. I hope the Dr is well and that her office hasn't been hacked because its giving scam.

I've been going here for a few years. Everybody is always very pleasant! I've met all the doctors,…read moreall are nice and I dont really have a preference of who I see. I would highly recommend! In fact I was referred to by a current patient/ personal friend when I was looking for a new dentist.

I have always had excellent dental care at Avery Dental. Yesterday it was an emergency. Rob at…read morefront desk promptly offered a convenient and timely appointment with Dr. Steffas. He was able to quickly find the problem and offer a remedy. Dr. Steffas and the Dental Assistant went to work to fix my tooth. they made a dreaded trip to the Dentist a happy ending...knowledgeable, caring and efficient Service.