Super friendly and accommodating my quick turn-around on a run of 80 posters was not a problem…read more Great to meet you April. -David W.

I called with a small job (as their website says all jobs large and small, and many of the other…read morereviews here mention small jobs). However, I was told immediately that they don't do small jobs. I am very sad at their dismissal of my project and seemingly different treatment of specifically this job in contrast to the other reviews here. Definitely a 1 star.

Needed to print custom place cards for a large event. They were super helpful, fast, and I loved…read morethe cards. Also very reasonably priced!

Knowledgable, helpful, patient staff. And excellent print quality. I needed to color-print some…read morepages from a PDF, so I called UPS first and got a drawn-out rookie response, pretty annoyingly uninformed, so when I next called Print Smith I was relieved to be in good hands. The gentleman on the phone told me I could bring in my document on a thumb drive or email it to them or upload it directly, and said that when I came in to the store we could consult on paper quality and price points. Great! I went straightaway and was helped by a lovely gal who was very understanding when I had to tell her how to sort through the many files on my thumb drive to find the correct two to print. She went to the back of the store to do the print job, and returned a couple times to consult: once to give me the total price (something like $0.75 per page, on heavy-duty, slightly shiny paper) and again when I reconsidered and asked to print only a smaller portion of my document. All with a smile. Besides, I love that this store is so community-oriented that both walls are lined with watercolors by a local artist (for sale, should you be interested) (the art, not the artist), and the gorgeous greeting cards (3 for $10) are by a handful of other local and very talented artists. Nice to look at while you wait for the printer to finish, and nice to feel a part of the arts community.

I needed a pdf printed, so I went to FedEx Office and was helped by Parker. He was so helpful and…read morecongenial to me. He walked me through all the details and I was able to get my very important documents printed. Kudos to Parker. He's the best.

I asked what my options were for having my package delivered. The clerk suggested it would arrive…read morein 3 days for a certain price as the first option. I accepted that option. When I later checked the tracking number, it updated to a delivery date 2 weeks in the future. I never would've agreed to that timeframe. I returned to the store with my receipt and NO ONE did anything. No refund. No help. Nothing. FedEx is less than useless. Bait and switch scam. The clerks at this location were especially carefree about my problems. I will not use FedEx again. I could've paid less for better service elsewhere.

They always get the job fast and great quality. They have great communication and make sure we see…read morea proof before any order to insure it is what I am looking for.

I do work for a family who owns a small business. Printing an array of high quality, premium prints…read moreis a huge staple of my responsibilities. Rather it is postcards, brochures, stickers or any other type of program material needed for the business, Trula has shown consistently overtime to be the person to handle the job. Not only is the quality of her product the highest caliber in town, after many price comparisons, Sentinel Printers not only has the best offer in Santa Cruz, but across the internet as well. She has shown time and time again to be extremely flexible and kind for the many years the family has valued her trust. I highly recommend this as your go-to printing service.

This is the best copy and paper shop ever. Say no to the big conglomerate copy shops, Santa Cruz!…read moreCome by this newly renovated (after car crashed into it!) space. Do not walk, run straight into it! Prices are from 1984.

Darco's is the best, but they are closing August 15. It was owned by a couple; the man was the…read moreprinter and he died recently. Stationary alone would not pay the rent, his widow told me. My sympathies to her. 53 years in business, good by and have a good retirement.*****

Excellent company! Very quick to fulfill my requests and very helpful with advice. Always a great…read moreattitude.

Needed some older blueprints copied and scanned to digital files. Blueprint Express was so nice and…read moreattentive and got several files completed for me within an hour. Very impressed with the quality and the cost was more than reasonable.

These folks are A-mazing! We did not have all our ducks in a row and they were very patient with…read moreus, but still got the print job done in great time. We printed vinyl stickers, posters and postcards that came out fantastic. I never knew they were located right behind Patagonia until our graphic artist mentioned them. Support our local businesses, especially when they do great work!

These guys were great to work with! I had greeting cards made from my artwork and they helped me…read morewith my many proofs so that we got it just right! Placed my order and it was ready in a couple of business days! Received my order in a pretty, shrink-wrapped, compact bundle and the quality was outstanding. The price was right!! Will use them again and again! Thank you Joe and Frank!

First off, what an amazing store. I came in today for an office chair. Ended up leaving with one,…read morefull warranty (which actually saved me money), and assembly. Typically it takes 24-48 hours for your item(s) to be assembled. I explained that I am a student and that assembling it would save me time, however I was anxious to get it. I was able to come back within 2 hours of my purchase (completely unexpected). Nancy, who I'm assuming is the store manager, was nothing short of amazing. Her and the rest of the crew are really going the extra mile with their customer service. Seems simple, but as I was waiting in line, back to back customers had complaints about items, not wanting to listen to the warranty pitch (which trust me, no one ever wants to, but it's mandatory for them) overall putting the employees in a difficult situation. Yes I get it people, they get paid to do so. But if you ask me or anyone else who's worked in customer service, no one get paid enough to have their days ruined over minuscule things and adults who want to act like children. That being said, It's not easy to smile especially after the encounters before me. But these guys were awesome! Thanks again Nancy and Crew!

very unhappy as I want to support local business but after an experience here couldn't wait to…read morepurchase online. 1)clerk had me go online for specifics on his inventory ; then after locating the product myself and 2) waiting patiently for him to get off the phone 3) he opted to tend to another customer who rudely cut in, not even acknowledging my presence. He actually walked away with her ( but not to find a product) , when he wouldn't take 2 mins to help me find something. They have lost a customer.

A+, 100%, will definitely be going back…read more I purchased a large, curved monitor (fragile) from a 3rd party seller on Amazon and (stupidly) didn't keep the packaging. It stopped working after about a week, and I asked to return it. I was advised to go to this UPS store. The employee at this store was up front about pricing, was eager to help pack up the monitor with UPS-provided materials, had a good sense of humor, and shipped it back to the seller on time. Got my refund earlier than expected. As a bonus, there's a classic blue postal box immediately outside the store. I mailed some bills while I was there via USPS. Don't waste your time at the post office, it's not worth the pittance you'll save and the frustration you'll endure.

Needed to have some documents, notarized and mailed. Everything went off without a hitch. Very very…read morehelpful staff. Polite and professional. Highly recommended

kind of expensive and printers kind of dirty, too but I guess all printer places dirty…read more $2 for one page and then 20 cents for every page after even if it's 70+ pages, no volume discount, I would recommend printing elsewhere or just asking a leasing office or friend with a job

First: Pine Press is a Class Act all the way. We were so…read moreimpressed with the professionalism and talent we encountered. Our Business cards came out beyond our expectations. So - expect: super smart, super fast, very efficient!