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    STLCarZ

    2.9 (9 reviews)
    Closed 10:00 am - 5:30 pm

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    Enterprise Car Sales

    Enterprise Car Sales

    (12 reviews)

    St Charles

    My car went out and I unexpectedly was in the market for a new car. I went to Enterprise car sales…read morein St. Charles because our family has had great success with cars from Enterprise. I worked with Peyton and didn't know exactly what I wanted other than an SUV. He showed me several different SUV's with lower mileage and great prices. I test drove a couple cars and then made my decision. The process was smooth from start to finish. He got my paperwork complete and the car all cleaned up so I could drive her home! If you need a car go ask for Peyton at Enterprise St. Charles and tell him I sent you! Peyton thanks for being helpful, and so professional throughout the process! #nohaggle

    Enterprise sold me and my wife a Nissan ARIYA with open Nissan service campaigns and then refused…read moreto stand behind it when I raised the issue. What makes this worse is what the campaigns are actually about. Nissan's own campaign bulletin says that on certain 2023 to 2024 ARIYA vehicles, a failed over-the-air update for the navigation/IVI system can leave the vehicle in a no-start condition, meaning the IGN ON inhibit control is not released and the car may not start. Nissan's remedy is to update the IVI software and, if needed, the CAN gateway software. Enterprise's response? They told me to ask Nissan for a rental car and go to another dealer. So the company that sold me the car wanted someone else to deal with the consequences. That is unacceptable. I understand Nissan classifies these as voluntary service campaigns rather than a safety recall, but that does not change the fact that the issue Nissan describes can leave the vehicle unable to start and needing dealer intervention. What really stands out is that Nissan's campaign bulletin specifically says customers should consult their dealer for alternate transportation availability while the vehicle is being serviced, and it even lists rental expense guidance. Instead of helping, Enterprise pushed me off on Nissan and another dealer. If you buy from Enterprise, verify recalls, campaigns, and service history yourself, because once they have your money, you may find out their idea of customer service is telling you to go somewhere else.

    Pundmann Ford

    Pundmann Ford

    (63 reviews)

    St Charles

    I had such a great experience with this dealership from start to finish. The entire team was…read moreincredibly friendly and welcoming, which made the whole process feel easy and stress-free. I worked directly with Mike & Tim. They were always quick to respond to any questions I had, and their communication was top-notch throughout. What really stood out to me was that they were never pushy. I never felt pressured into making a decision, which made me feel much more comfortable and confident in my purchase. They truly took the time to understand what I was looking for and made sure I was taken care of every step of the way. They went above and beyond to make everything smooth and seamless--I couldn't have asked for a better car-buying experience. I highly recommend them to anyone looking for a dealership that genuinely cares about their customers!

    Bought a car and extended warranty from Pundmann Ford. Have had vibration issues in the drivetrain…read moresince I bought it. Have had it back two times and each time the mechanic says he doesn't know what I am talking about. Service Counter folks always seem like they are being bothered to answer your concerns. It's a known issue with Explorers and Ford has issued Technical Bulletins. They had it for 4 days just to tell me they don't know what it is. Tried to reschedule it again, 2 months in advance and day before appt I can't get a loaner car. Not sure who can go without a car for a week these days. This place is a joke. I have never used them before and will never be going back. Wish I would have bought my car somewhere else. There are several Ford Dealerships in town, choose a different one. I now use Clement and their service is fantastic.

    STLCarZ - usedcardealers - Updated May 2026

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