They replaced the transmission on my 2016 Impala. They did great work and the price was more than…read morefair in the current market. From here on out, I will trust D & J Auto Service for all my needs that are above my DIY skills.

My trucks water pump failed after a trip, and I called several different mechanic shops, but most…read morewouldn't call back or it would be 3-5 weeks for repairs. My normal shop was having issues with getting help so I called D & J. Dave answered the phone and was super courteous and scheduled me to come in within a few days. On the day I brought it in, he called me shortly after I dropped it off and told me the estimate to have it repaired. They had the truck repaired and I was back on the road that afternoon. I would highly recommend them. Added bonus, the shop was immaculate.

We are tri-state hardscapes in Dothan Al one of our triaxle dump trucks broke down and it was fully…read moreloaded with stone and it blew air bag and it was raining and we tried a bunch of companies to go fix it and no luck finally found A1 onsite repair and they were immediately on it Dustin and Robert did a great job and I recommend them for any onsite truck repair great job guys

if I could give zero stars I would!! Horrible service and even worse customer service. Just…read moreabsolutely ugly in every sense. made an apt to have an alignment done and they kept the vehicle all day long. I had to call at 3:30(they stop doing alignments at 4) and ask for an update and they then told me that they hadn't gotten to get to my vehicle at all that day. I went to pick my vehicle up and they had moved my vehicle and diagnosed something else was wrong and stated they couldn't fix it. I asked why they hadn't been able to get the alignment done but had moved the vehicle and diagnosed something else entirely; each person gave a different excuse. I missed an entire days worth of work waiting for my vehicle to be done and they couldn't even give me a courtesy call and let me know what was going on.

I have had two wonderful experiences at Bates and felt called to leave a 5 star review for the…read morewhole team! They are so welcoming and friendly from the moment you walk in the door. Service & quality of work has been great, as well as affordable. I get VERY stressed about anything car related, but I've been truly at ease both visits. I have also waited in the lobby area with my toddler both visits, and they have a little table with coloring books and I feel very comfortable in their space. This is definitely my "go to" auto shop for any future needs and highly recommend

Had my car towed here due to an alternator failure and some tire issues. The quote was extremely…read morehigh compared to other shops in the area but I only had one tow so despite other people saying they were high I figured I would give them a chance. I touched base with the shop to let them know I was working on finances. As I was trying to come up with the large sum of money I was able to find another shop to repair for almost 600 less. I called today to have it towed and they would not release my vehicle until I paid diagnostic fees that totaled $162. Despite multiple communications between Art and I not one time were any diagnostic fees talked about. I wasn't told when I called to let them know it was coming. It wasn't discussed when he provided me with estimates. It wasn't discussed or disclosed EVER. It was two separate fees. One to tell me my alternator died which I knew before I even had it towed there and told him that. The second was a fee to visually inspect my tire and joint. Please stay away from this shop. This is shady business. Be up front and professional with your potential customers when you provide them pricing. Listen to other peoples reviews also. I didn't agree to a fee. I didn't sign anything saying id pay a fee and it was never ever talked about. Had it been id completely understand. People do not work for free and I get that. But this was just wrong In response to the person below NEVER, NOT ONE time was a diagnostic fee disclosed or talked about and you're a liar if you say you told me that. You gave me a quote for services. Broke it down and never not one time ever mentioned the fees and I spoke to you MULTIPLE TIMES. you even thanked me for keeping you updated on the status of my vehicle being there because I was worried it was there for multiple days. You told me not to worry you usually don't stress over it until a vehicle has sat for over 30 days. At any point in time even when I called you to let you know I was having it towed there did you ever mention the fees. Ever. Stop being a liar and trying to make yourself feel better or have your shop look better by pointing out any other reviews I left. That's why reviews exist. I can show you every single time I spoke to you in my call history. The only time I was told about any fees was when I called you to say I was having it removed off your lot. I kept you informed every step of the way and was honest with what my situation was. Sorry I didn't have $1800 sitting around. But go ahead and say that to try and make me look "worse" I should have recorded all those calls so then I could have the audible proof that you're a liar. I never was told about the fees. I never agreed to the fees and I never signed anything regarding acknowledgement of fees. You set a receipt in my vehicle and didn't even provide the estimate copy and I bet the diagnostic fee wasn't even on it because it wasnt ever disclosed. The receipt I have was generated on the day I picked it up. In general as a human being, lying is shady and non disclosure is shady. In a business it's a disgusting practice. Do better and you wouldn't get shitty reviews. I leave honest reviews and the only other auto shop issue I had was again the truth and the shop actually apologized. So piss off trying to degrade my character. So very unprofessional Bates Automotive & Restoration Center (Owner) an hour ago Just to clarify we DO advise there will be diag fees upfront before any vehicle is looked at or an appointment is made. We can't take a customers word the alternator is bad, if we did and installed a new one and the problem wasn't fixed, then we would be the "bad guys" for not verifying that WAS the issue. We need to be certain we are fixing the issue at hand, not just a blown fuse or ect. And let's not leave out the car was here for 8 days while for "managed" your finances and the other shop you're using in your own words here, " a personal mechanic" not even a shop. Of course Billy Bob will be cheaper without overhead and staff to pay for. And once again using YOUR words here, "People do not work for free and I get that" but when we charge for diag fees, we're somehow the "shady ones" Judging by the other reviews from this customer, any repair shop is out to get her.

These guys were able to get me in quickly for my Safety Inspection! Friendly staff and quick…read moreservice. They must a favorite in town because people were lined up before they opened and business was steady for the time I was there. All different issues brought in for a wide range of services and they said yes to everything. Fairly priced and easy to find as well. Thank you!

We had a car that had a battery light on, a dead battery and a new battery that also went dead in…read morejust a few miles. Indication was a bad alternator. They were able to get us into the shop the next morning, and later that day had replaced the alternator and serpentine belt. Based on the over-the-counter cost of an alternator at a parts supply house, they were very reasonable on cost, and we really appreciate how quickly they got this resolved. Highly recommend the team here.

John is a really nice guy an is straight toward will not sell you any junk. He is very honest an…read morehas a great crew that works with him! Bought a beautiful truck from him an I would definitely go there again to buy another vehicle!

The truck that I was purchasing was a total lemon had module issue that I couldn't get fix drove it…read moreillegally for a year then the transmission went out do to all other problems don't waste your time or money here

If I can give no stars I would! I came to them for a second time to do work on my car because the…read morefirst time was okay. The second time I've informed them that I needed "front end work done." They quoted me $930 plus $130 for a dignostics for all the work needed done. A couple days later I informed them I'm still experiencing noises from the end. They told me I would have to pay another $130 for a diagnositics fee and it was my struts, I stated why wouldn't you add that then to the list of stuff I needed. They were also bery rude. I told myself I would never go to them again! I went to the dealership where I should've went in the first place and my diagnostics stated I my front arm was loose which is one of the services they provided!! Never again! I wouldn't let him change my light bulb. I will be going to small claims on them!

I took my 2011 Buick LaCrosse w/44k miles to Dobbs in Festus for a $40 AC check b/c it wasn't…read moreblowing cold. I was told it needed a new compressor and would cost $1400 for them to do the repair. I found the OEM part online for a good price and contacted Materz to see if they would install...they would. My $1400 repair would cost me $750 (part and labor). I dropped it off with Matt this AM and received a call shortly after telling me my compressor was perfectly fine and my AC had no freon. He was able to get it up and running for $300! I'll be taking my car back for all future maintenance and repairs.