The only auto shop I trust and I recommend to friends and family I have gone her for years the…read moreservice is top shelf the quality of work is amazing and honest prices. There are very few repair shops left that are truly honest and this is one of them.

went a few times, wont go anywhere else, top notch place and people. and close to where i liveread more

Knowledgeable, honest mechanic who provides great value for services. Excellent diagnostic and…read morerepair services, my experience is that Best Auto will identify the cause of a problem and correct it, not just remove and replace parts until the problem is addressed.

Absolutely best service !!! Gerald & bob always get my car running !! I have never had a bad…read moreexperience at best !!!

Everyone from the guys in the garage to the office are nice! I feel their prices are extremely…read morefair, and they have quick turn around times when they have the parts needed. I've never had a mechanic who I trusted more!

Most honest auto mechanic EVER! Three times I have taken my car to Ken and he fixed something minor…read moreand did not charge me. On one occasion, when my check engine light came, on he told me to go across the street to Auto Zone and purchase two bottles of Lucas fuel injector cleaner (engine was running too lean) and use both bottles in two consecutive fill-ups. He said by the end of the second tank the light would go off and it did-didn't charge anything. Other times, when more extensive service was needed he did excellent work at prices I was happy to pay. Don't go anywhere else but Russell Automotive, you'll be glad you did. I refer everyone I can in the hope that he stays in business forever, My only complaint is he doesn't do any transmission work.

I took my 2021 Chevy Equinox in for a 90,000 mile checkup. I expected to have some maintenance…read moredone. But everything was good. They did not try to sell me services that I didn't need. They are honest and knowledgeable. And they are reasonably priced.

My husband to my suv into the shop he told my husband everything would be 450 and then called back…read moreand said he needed to get the compressor out the car to do it and said it would be 550 and my husband said he couldn't pay that and he said you can't come up with a extra 100 my husband said no, and when we go the car back he unhooked the AC as well and we had to go back. He is trying to get extra money.

I contacted Bates Tire Auto many times about repairs that I wanted done on my vehicle. I contacted…read morethem via email=No Answer. I wrote a letter again= NO ANSWER. No way to run a business.

we got a transmission from Route 66 back in December. super nice guys working there. We haven't had…read moreany issues till now. I think the trans is having some problems. It should be under warranty. I have tried multiples times calling, and driving by the shop, but cannot get a hold of anyone. We would like to hve our vehicle fixed asap as our daughter needs it to head to college in a month. does anyone have any info that would be helpful? Has the shop closed?

Dave was awesome!! Good quality work. And most of all he is HONEST!! Which is rare in that…read morebusiness. If I have anymore transmission problems with any of my vehicles I will only take it to him.

If I can give no stars I would! I came to them for a second time to do work on my car because the…read morefirst time was okay. The second time I've informed them that I needed "front end work done." They quoted me $930 plus $130 for a dignostics for all the work needed done. A couple days later I informed them I'm still experiencing noises from the end. They told me I would have to pay another $130 for a diagnositics fee and it was my struts, I stated why wouldn't you add that then to the list of stuff I needed. They were also bery rude. I told myself I would never go to them again! I went to the dealership where I should've went in the first place and my diagnostics stated I my front arm was loose which is one of the services they provided!! Never again! I wouldn't let him change my light bulb. I will be going to small claims on them!

I took my 2011 Buick LaCrosse w/44k miles to Dobbs in Festus for a $40 AC check b/c it wasn't…read moreblowing cold. I was told it needed a new compressor and would cost $1400 for them to do the repair. I found the OEM part online for a good price and contacted Materz to see if they would install...they would. My $1400 repair would cost me $750 (part and labor). I dropped it off with Matt this AM and received a call shortly after telling me my compressor was perfectly fine and my AC had no freon. He was able to get it up and running for $300! I'll be taking my car back for all future maintenance and repairs.

By far the most professional and friendly staff I have ever met! I woke up to a flat tire, so I…read morebrought my car in around noon on a Tuesday. They recommended a nearby cafe (which was amazing, by the way) and said they would get to it as soon as they could. An hour and a half later, I received a phone call explaining the issue, the actions they took to fix it, and what they recommended for the future. The price was also much less than I was expecting. Speedy service, friendly and helpful staff, and great advice. Highly recommended! I will be using them whenever I am in the St Louis area!

Clean, friendly, and excellent service. Thrilled to have this gem of a business within walking…read moreblock to my home.